Senior Sales Executive

Role Overview

We are seeking a dynamic and detail-oriented Sales & Operations Executive to join our boutique team. This role is a hybrid of luxury retail sales and store operations, ensuring clients enjoy an exceptional experience while the boutique runs seamlessly.

Key Responsibilities Sales & Client Engagement

• Engage with clients to understand their preferences, offering personalized jewelry recommendations.
• Build and nurture long-term relationships with high-net-worth clients.
• Drive in-store and event sales to achieve monthly/quarterly revenue targets.
• Represent the brand at trade shows, exhibitions, and luxury markets.
• Provide after-sales service and handle client follow-ups with care. Operations & Store Support
• Support daily store operations including billing, invoicing, and order processing.
• Assist with stock management, inventory checks, and replenishment.
• Ensure visual merchandising, displays, and store ambience meet luxury brand standards.
• Maintain accurate sales and operations reports for management.
• Coordinate logistics for trade shows, exhibitions, and client deliveries.
• Manage client communications (calls, WhatsApp, emails) with professionalism.

Requirements

• 2–4 years of experience in retail sales and/or operations (luxury jewelry, watches, or fashion preferred).
• Strong interpersonal and communication skills with fluency in English (Hindi/Kannada is an advantage).
• Passion for fine jewelry, diamonds, and gemstones.
• Goal-oriented with a track record of meeting/exceeding sales targets.  Strong organizational skills and attention to detail.
• Ability to work flexible hours, including weekends, evenings, and during exhibitions/events.
• Bachelor’s degree or equivalent experience in retail, business, or operations.

What We Offer

• Competitive base salary with performance-based incentives.
• Exposure to both luxury sales and boutique operations.
• Training in fine jewelry, diamonds, and luxury client servicing.
• Opportunities to represent the brand at prestigious trade shows and luxury events.
• Growth opportunities within a fast-growing fine jewelry house.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Bangalore City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Jewelry sales: 5 years (Required)
• luxury retail management: 5 years (Required)

Language:

• Kannada (Required)
• Hindi (Required)