HR Recruiter

1. Understanding Job Requirements

• Collaborate with hiring managers or logistics department leads to define:
• Key responsibilities of freight brokers (e.g., managing carrier relationships, negotiating rates, booking shipments).
• Required experience (e.g., knowledge of TMS, load boards, industry regulations).
• Performance metrics (e.g., KPIs such as load volume, margin per load, customer retention).

2. Creating Accurate Job Descriptions

• Draft and post detailed job descriptions highlighting:
• Logistics/transportation experience.
• Communication and negotiation skills.
• Familiarity with freight systems like DAT, Truckstop, McLeod, etc.
• Ability to work in a high-pressure, commission-driven environment.

3. Sourcing Candidates

• Use industry-specific platforms like:
• LinkedIn, Indeed, and Glassdoor.
• Niche job boards focused on transportation and logistics.
• Staffing agencies specializing in supply chain roles.
• Direct outreach (headhunting) for experienced brokers.
• Engage in proactive networking in freight/logistics communities and forums.

4. Screening and Shortlisting

• Evaluate resumes for:
• Previous brokerage or 3PL experience.
• Knowledge of freight lanes, carrier networks, and freight classifications.
• Proven sales and negotiation success.
• Conduct phone and video screenings to assess:
• Communication clarity and persuasiveness.
• Cold-calling and client acquisition skills.
• Understanding of freight operations and compliance (FMCSA, DOT regulations).

5. Coordinating Assessments

• Organize skills assessments or mock calls to test:
• Ability to secure loads or negotiate rates.
• Use of CRM/TMS platforms.
• Problem-solving during freight delays or rate disputes.

6. Interview Management

• Schedule and coordinate interviews with logistics managers or team leads.
• Prepare interview panels with evaluation criteria based on:
• Industry knowledge.
• Sales aptitude.
• Client/cargo handling skills.

7. Offer Management & Negotiation

• Discuss compensation structure (salary + commission).
• Ensure clarity on KPIs, ramp-up expectations, and probation targets.
• Align candidate expectations with company offerings, especially in highly competitive markets.

8. Onboarding Coordination

• Facilitate smooth onboarding by:
• Coordinating training on logistics software (TMS, load boards).
• Educating on company freight policies and operational processes.
• Ensuring compliance with legal and safety regulations in transportation.

9. Market Intelligence & Benchmarking

• Stay updated on:
• Industry salary trends for freight brokers.
• Hiring competition from other 3PLs and brokerages.
• Best practices in hiring logistics talent.

10. Retention Support (Post-Hiring)

• Collect feedback from new hires and managers.
• Monitor early performance to identify potential fit or training gaps.
• Suggest changes in hiring strategy if attrition is high.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person