HR People and Culture - NBFC

Job Summary

The HOPC is responsible for overseeing all aspects of the Human Resources function within the organization. This includes developing and implementing HR policies and procedures, managing employee relations,, administering employee benefits and compensation programs, and managing  talent acquisition, personal development programs, Payroll process and management activities.

Key Responsibilities:

• Develop and implement HR policies and procedures that align with the organization's strategic goals and objectives.
• Manage employee relations by addressing employee concerns, conducting investigations, and ensuring compliance with employment laws and regulations.
• Administer employee benefits and compensation programs, including health insurance, retirement plans, and salary reviews.
• Manage  talent acquisition and management activities, including recruitment, onboarding, performance management, and employee development.
• Manage HR metrics and reporting, providing insight into HR activities and trends to inform decision-making.
• Partner with management to provide guidance on HR-related matters, including employee performance, disciplinary actions, and terminations.
• Develop and maintain positive relationships with employees, management, and external stakeholders, promoting a positive and inclusive workplace culture. 
• Created 6-month People Strategy plan with set KPI’s for the People team to achieve on deliverables
• Implementing Talent Management Strategies to retain our top talent including Performance Management

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
• Minimum of

  4+ years

  of experience in Human Resource.
• Strong knowledge of employment laws and regulations, and experience ensuring compliance.
• Excellent communication, interpersonal, and problem-solving skills.
• Demonstrated ability to develop and implement HR policies and procedures that align with organizational goals.
• Experience managing employee relations, talent acquisition, and talent management activities.
• Evaluating Employee’s Performance and soft skill development 
• Proven ability to analyze HR metrics and use data to inform decision-making.
• Talent Acquisition of multilingual telecaller  and complete on-boarding process within set TAT.
• Talent Management with innovative engagement strategies to focus on reducing attrition through effective employee engagement.
• Will be the single point of contact for employees and managers for people related dimensions.
• Using the inference from the data/trend to develop HR initiatives. Participate in HR reviews and share best practice at a Business Unit level.
• Comply and support payroll processing, audit procedures & Compliance.
• Create Job Descriptions and goals of employees in consultation with respective functional Leaders/Managers.
• Champion various HR process interventions in Performance Effectiveness Program, Rewards and Recognition and Employee Development/Engagement initiatives.
• Responsible for probation assessment and confirmation process as per the set criteria.
• Identify the training needs of the employees during the periodic/annual review. Based on needs identified, prepare the Training calendar for quarter/year and ensure execution as per the timeline.
• Measure the effectiveness of the training and validate the same through feedback and monthly review process with the help of training SPOCs and Corporate Learning Development team.
• Ensure completion of exit formalities including clearances, exit Interview and F&F settlements within the set TAT.
• Monthly attrition analysis to track and address undesirable attrition.