We're hiring for Company Secretary (CS) for Chennai Location. Company Secretary & Compliance Officer About We are seeking a highly competent and detail-oriented Company Secretary (CS) for a Non-Banking Financial Company (NBFC) to manage corporate governance, board & committee meetings, and ensure regulatory compliance with RBI, ROC, SEBI, and BSE/NSE. The ideal candidate should have experience in handling secretarial functions and ensuring adherence to NBFC-specific regulations. Key Responsibilities: Board & Committee Meetings Organize and conduct Board and Committee Meetings in compliance with statutory guidelines. Prepare and circulate agendas, notices, and board meeting materials in advance. Record and draft Minutes of Meetings and track follow-up actions. Schedule and coordinate meeting-related events, including board meeting dispatch dates. Oversee and manage the VC (Video Conferencing) and E-voting processes efficiently. Regulatory Compliance & Filings Ensure timely filing of statutory documents and reports with ROC, RBI, SEBI, and BSE/NSE, including: Annual returns, financial statements, and changes in company details. Post-Board Meeting / General Meeting filings to relevant authorities. Quarterly / Half-yearly regulatory filings as per NBFC compliance norms. Ensure compliance with RBI guidelines, including periodic returns and reporting obligations. Maintain updated statutory records and registers in accordance with NBFC regulations and Companies Act. Coordinate with auditors and regulatory authorities for inspections and compliance-related matters. Documentation & Coordination Prepare and manage meeting-related documents, resolutions, and approvals. Follow up for necessary approvals and supporting documents from stakeholders. Ensure adherence to NBFC-specific regulatory guidelines issued by RBI. Liaise with RBI, ROC, SEBI, Stock Exchanges, and other regulatory authorities for necessary approvals and filings. Knowledge: Strong understanding of Companies Act, RBI NBFC Regulations, SEBI Listing Regulations, and FEMA guidelines. Experience in handling RBI filings, SEBI compliance, and stock exchange disclosures. Skills: Excellent organizational, analytical, and communication skills. Strong attention to detail and ability to manage multiple regulatory filings. Proficiency in MS Office (Word, Excel, PowerPoint) and compliance-related software. Preferred Qualifications: 2-5 Years of experience. Prior experience in NBFC / BFSI / Listed Company. Knowledge of RBI regulatory frameworks, e-voting, and corporate governance best practices Interested candidate can share resume on +91-9363485091 or vennila@stucred.com Show more Show less
Company Description StuCred® is a product of Kreon Finnancial Services Limited, offering real-time student credit to empower college students in India. With a focus on quick, short-term credit solutions, StuCred is the student credit expert. The app employs the latest technology for easy verification and authentication, making the registration process quick and convenient for students. Role Description This is a full-time on-site role for a Collections Manager located in Chennai. The Collections Manager will be responsible for overseeing the collection of student credit payments on a day-to-day basis. This role involves managing a team, implementing collection strategies, maintaining accurate records, and ensuring compliance with regulations. Qualifications Experience in collections management, financial services, or related field Strong leadership and team management skills Knowledge of credit and collections processes Excellent communication and negotiation skills Attention to detail and ability to analyze data Bachelor's degree in Finance, Business, or related field Certifications in debt collection or financial management are a plus Show more Show less
Company Description StuCred is a product of Kreon Finnancial Services Limited, offering real-time student credit to empower college students in India. With a focus on quick, short-term credit solutions, StuCred is the student credit expert. The app employs the latest technology for easy verification and authentication, making the registration process quick and convenient for students. Role Description This is a full-time on-site role for a Collections Manager located in Chennai. The Collections Manager will be responsible for overseeing the collection of student credit payments on a day-to-day basis. This role involves managing a team, implementing collection strategies, maintaining accurate records, and ensuring compliance with regulations. Qualifications Experience in collections management, financial services, or related field. Strong leadership and team management skills. Knowledge of credit and collections processes. Excellent communication and negotiation skills. Attention to detail and ability to analyze data. Bachelor's/Master's degree in Finance, Business, or related field. CA is preferred. Certifications in debt collection or financial management are a plus. (ref:iimjobs.com) Show more Show less
Key Responsibilities Compliance: Ensure comprehensive compliance with all applicable RBI regulations, other relevant laws, and statutory regulatory requirements governing NBFCs. Legal Agreements: Draft, meticulously review, and effectively manage a wide range of legal agreements, including contracts with customers, vendors, strategic partners, and other key stakeholders. Agreement Audits: Conduct thorough quarterly audits of vendor and partner agreements to ensure adherence to terms and identify potential risks or areas for improvement. Dispute & Litigation Management: Manage legal disputes and litigation processes, including coordinating effectively with external legal counsel and internal teams to achieve favorable outcomes. Legal Due Diligence & Risk Mitigation: Conduct comprehensive legal due diligence for various business initiatives and provide proactive legal solutions to minimize potential legal risks and liabilities. Internal Legal Advisory: Provide timely and accurate legal advice and guidance to internal teams, including Human Resources (HR), Secretarial, and Finance departments, on a range of legal matters, contract interpretation, and policy frameworks. Regulatory Awareness & Strategic Insights: Stay consistently abreast of evolving NBFC regulations, RBI guidelines, and broader industry developments, proactively offering strategic legal insights and recommendations to the Education: LLB degree from a recognized university. Experience: 3-5 years of relevant legal experience, preferably gained within the Non-Banking Financial Company (NBFC) sector or the broader financial services industry. Regulatory Knowledge: Strong and demonstrable understanding of NBFC regulations, Reserve Bank of India (RBI) guidelines, and applicable corporate laws. Legal Drafting & Negotiation: Excellent drafting, negotiation, and contract management skills with a keen eye for detail. Communication Skills: Strong verbal and written communication skills with the ability to articulate complex legal concepts clearly and concisely. Independence & Reliability: Ability to work independently as a reliable individual contributor, taking ownership of assigned responsibilities. (ref:iimjobs.com) Show more Show less
Job description We're hiring for Collections Manager for Chennai Location. Job Title : Collections Manager Job Location : Chennai Job Type : Fulltime He/she will handle South region agencies to reduce 90+ DPD Will be the POC for internal and RBI escalations Will co ordinate with other departments for any requirements and smooth functioning Will handle North Agencies (Count-5). (Acenna,Ariyog,DMT,TT,Debtcare) He will handle day to day activities with them driving the collections DRR He will take care of team wise tracking with them for ROR % collection Preferred Qualifications: 4-8 Years of experience. Prior experience in NBFC / BFSI / Listed Company. Vendor and Client Handling Good Communication Interested candidate can share resume on +91-9363485091 or careers@stucred.com Show more Show less
Role Overview Job Description - Legal Manager (NBFC). We are seeking a proactive Legal Manager with 3-5 years of specialized experience in Corporate NBFC Law. This is an independent, decision-making role requiring a sharp legal mind to lead regulatory compliance, legal agreements, due diligence, and risk management within the NBFC space. Key Responsibilities:. Ensure strict compliance with RBI regulations and applicable laws. Draft, review, and manage contracts with customers, vendors, and partners. Conduct quarterly audits of vendor and partner agreements. Handle disputes, litigation, and coordinate with external legal counsel. Advise HR, Secretarial, and Finance teams on legal matters and policy frameworks. Stay current with NBFC regulations, offering strategic legal insights. Requirements:. LLB with 3-5 years of experience in NBFC/Financial Services. Strong grasp of NBFC regulations, RBI guidelines, and corporate law. Excellent drafting, negotiation, and communication skills. Independent performer and confident decision-maker. (ref:iimjobs.com) Show more Show less
About We are seeking a highly competent and detail-oriented Company Secretary (CS) for a Non-Banking Financial Company (NBFC) to manage corporate governance, board & committee meetings, and ensure regulatory compliance with RBI, ROC, SEBI, and BSE/NSE. The ideal candidate should have experience in handling secretarial functions and ensuring adherence to NBFC-specific regulations. Key Responsibilities Board & Committee Meetings: Organize and conduct Board and Committee Meetings in compliance with statutory guidelines. Prepare and circulate agendas, notices, and board meeting materials well in advance. Record and draft Minutes of Meetings (MoM) and track follow-up action items. Coordinate with Directors and Key Managerial Personnel (KMPs) to schedule and manage board meetings. Ensure timely dispatch of board meeting materials and compliance with listing regulations. Regulatory Compliance and Filings Ensure timely filing of statutory documents and reports with regulatory authorities including ROC, RBI, SEBI, and Stock Exchanges (BSE/NSE). Handle RBI, SEBI, MCA, BSE filings Ensure compliance with RBI Master Directions, NBFC regulations, SEBI LODR and other applicable laws. Coordinate with auditors, internal teams, and regulatory authorities for inspections, audits, and regulatory compliance. Manage statutory registers and ensure timely updation of records as per the Companies Act, 2013 and NBFC regulations. Documentation & Coordination: Prepare and manage documentation related to meetings, resolutions, board approvals, and internal policies. Follow up with internal and external stakeholders to obtain necessary approvals and supporting documents. Coordinate with regulatory authorities including RBI, SEBI, ROC, Stock Exchanges, and Credit Information Companies (CICs) for necessary approvals and disclosures. Ensure adherence to NBFC-specific regulatory guidelines issued by RBI from time to time. Collaborate with the internal Secretarial and Compliance Team for smooth documentation and reporting processes. Statutory Registers & Records Maintenance: Maintain and regularly update Statutory Registers like Register of Members, Register of Charges, Register of Directors and KMP, Register of Share Transfers, etc. Ensure proper documentation and filing of Board Resolutions, Shareholder Resolutions, and General Meeting Documents. Safeguard and maintain important company documents including Incorporation Certificates, MOA, AOA, Share Certificates, and other statutory documents. Ensure timely record-keeping and periodic updates for all statutory registers as per the Companies Act and NBFC Compliance Framework. Grievance Redressal & Compliance Coordination: Support the Nodal Officer and Head of Compliance in ensuring seamless compliance with RBI's Grievance Redressal Mechanism. Monitor and coordinate with the Nodal Officer for addressing customer complaints raised via RBI CMS, Consumer Forums, or Ombudsman. Prepare and submit detailed compliance reports to RBI, SEBI, and Stock Exchanges. the Company's website disclosures are accurate and up-to-date as per regulatory Qualified Company Secretary (CS) from ICSI having valid membership number 3-4 years of post-membership experience in a listed company. 1-2 years of experience in an NBFC or financial services company is mandatory. Strong Knowledge Of Companies Act, 2013 SEBI (LODR) Regulations RBI Master Directions for NBFCs Stock Exchange Compliance Excellent drafting, communication, and coordination skills. What We're Looking For Sharp and Proactive Professional with a deep understanding of RBI and SEBI Compliances. Strong ability to manage Board Meetings, Regulatory Filings, and NBFC Compliances. Ability to coordinate with auditors, regulators, and stakeholders with a compliance-focused approach. Excellent team player who can work directly under the Head CS and collaborate with internal teams. (ref:iimjobs.com) Show more Show less
About We are seeking a highly competent and detail-oriented Company Secretary (CS) for a Non-Banking Financial Company (NBFC) to manage corporate governance, board & committee meetings, and ensure regulatory compliance with RBI, ROC, SEBI, and BSE/NSE. The ideal candidate should have experience in handling secretarial functions and ensuring adherence to NBFC-specific regulations. Key Responsibilities Board & Committee Meetings: Organize and conduct Board and Committee Meetings in compliance with statutory guidelines. Prepare and circulate agendas, notices, and board meeting materials well in advance. Record and draft Minutes of Meetings (MoM) and track follow-up action items. Coordinate with Directors and Key Managerial Personnel (KMPs) to schedule and manage board meetings. Ensure timely dispatch of board meeting materials and compliance with listing regulations. Regulatory Compliance and Filings Ensure timely filing of statutory documents and reports with regulatory authorities including ROC, RBI, SEBI, and Stock Exchanges (BSE/NSE). Handle RBI, SEBI, MCA, BSE filings. Ensure compliance with RBI Master Directions, NBFC regulations, SEBI LODR and other applicable laws. Coordinate with auditors, internal teams, and regulatory authorities for inspections, audits, and regulatory compliance. Manage statutory registers and ensure timely updation of records as per the Companies Act, 2013 and NBFC regulations. Documentation & Coordination Prepare and manage documentation related to meetings, resolutions, board approvals, and internal policies. Follow up with internal and external stakeholders to obtain necessary approvals and supporting documents. Coordinate with regulatory authorities including RBI, SEBI, ROC, Stock Exchanges, and Credit Information Companies (CICs) for necessary approvals and disclosures. Ensure adherence to NBFC-specific regulatory guidelines issued by RBI from time to time. Collaborate with the internal Secretarial and Compliance Team for smooth documentation and reporting processes. Statutory Registers & Records Maintenance Maintain and regularly update Statutory Registers like Register of Members, Register of Charges, Register of Directors and KMP, Register of Share Transfers, etc. Ensure proper documentation and filing of Board Resolutions, Shareholder Resolutions, and General Meeting Documents. Safeguard and maintain important company documents including Incorporation Certificates, MOA, AOA, Share Certificates, and other statutory documents. Ensure timely record-keeping and periodic updates for all statutory registers as per the Companies Act and NBFC Compliance Framework. Grievance Redressal & Compliance Coordination Support the Nodal Officer and Head of Compliance in ensuring seamless compliance with RBI's Grievance Redressal Mechanism. Monitor and coordinate with the Nodal Officer for addressing customer complaints raised via RBI CMS, Consumer Forums, or Ombudsman. Prepare and submit detailed compliance reports to RBI, SEBI, and Stock Exchanges. the Company's website disclosures are accurate and up-to-date as per regulatory Qualified Company Secretary (CS) from ICSI having valid membership number 3-4 years of post-membership experience in a listed company. 1-2 years of experience in an NBFC or financial services company is mandatory. Strong Knowledge Of Companies Act, 2013. SEBI (LODR) Regulations. RBI Master Directions for NBFCs. Stock Exchange Compliance. Excellent drafting, communication, and coordination skills. What We're Looking For Sharp and Proactive Professional with a deep understanding of RBI and SEBI Compliances. Strong ability to manage Board Meetings, Regulatory Filings, and NBFC Compliances. Ability to coordinate with auditors, regulators, and stakeholders with a compliance-focused approach. Excellent team player who can work directly under the Head CS and collaborate with internal teams. (ref:iimjobs.com) Show more Show less
Key Responsibilities Develop and implement collection strategies to reduce delinquency rates. Analyze data to identify trends and opportunities for improvement. Create action plans for high-risk accounts and early intervention. Lead and mentor a team of collections agents. Conduct training sessions on negotiation, customer service, and compliance. Set performance targets and monitor team productivity. Review and enhance collections processes for efficiency. Collaborate with other departments to resolve issues. Implement advanced collection tools and technologies. Ensure compliance with regulations and company policies. Prepare and present reports on collections performance. Stay updated on industry best practices and regulatory changes. Develop strategies to maintain positive customer relationships. Handle escalated cases and negotiate settlements. Implement customer feedback mechanisms. Qualifications Bachelor’s degree in Finance, Business Administration, or a related field. Experience in collections of unsecured personal loans through Telecalling and collections through digital campaigns. 6+ years of experience in collections management in B2C collections. Team handling experience of 3+ years. Proven track record in managing and reducing delinquent accounts. Strong leadership and team management skills. Excellent analytical skills and proficiency in data analysis. In-depth knowledge of collections processes and regulations. Strong negotiation, communication, and interpersonal skills. Proficiency in collections software, CRM systems and MS office. Attributes Strategic thinker with innovative solutions. Results-oriented and able to meet targets under pressure. High level of integrity and commitment to compliance. Strong problem-solving skills and attention to detail. Show more Show less
Job description We're hiring for Collections Manager for Chennai Location. Job Title : Collections Manager Job Location : Chennai Job Type : Fulltime He/she will handle South region agencies to reduce 90+ DPD Will be the POC for internal and RBI escalations Will co ordinate with other departments for any requirements and smooth functioning Will handle North Agencies (Count-5). (Acenna,Ariyog,DMT,TT,Debtcare) He will handle day to day activities with them driving the collections DRR He will take care of team wise tracking with them for ROR % collection Preferred Qualifications: 4-6 Years of experience. Prior experience in NBFC / BFSI / Listed Company. Vendor and Client Handling Good Communication Interested candidate can share resume on +91-9363485091 or careers@stucred.com Show more Show less
Company Overview: Kreon Finanncial Services Limited is a listed-NBFC company established in 1994, dedicated to creating an open credit and financial services platform through technology innovations. Since 2016, KFSL has shifted its focus from traditional lending to digital lending, through its pioneer FinTech product: StuCred, and has become one of India's leading new-age digital NBFCs. Role Overview: We seek a dynamic Technology Lead with a deep-seated passion for engineering and a keen problem-solving acumen. In this pivotal role, you'll spearhead the technological direction of our company, architecting and leading the development of a robust mapping and technology infrastructure poised to scale alongside our aggressive growth trajectory. Your leadership will be instrumental in fostering a high-performance engineering culture, while galvanizing our team towards innovation and excellence. Key Responsibilities: Cultivate a robust engineering culture through strategic hiring, talent development, and retention initiatives, serving as an inspirational thought leader. Define and execute the company's technical vision, steering the technological development efforts. Establish clear priorities, objectives, and targets aligned with business value delivery, leveraging industry best practices and standards. Optimize and manage our technology network to drive efficiency and resilience while effectively managing costs. Champion modern software development and engineering methodologies. Oversee system design and drive changes in system architecture. Act as a pivotal support to business departments, driving innovation and collaboration to meet their evolving needs. Enhance product performance and capabilities, fostering a culture of continuous improvement within the team. Advocate for simplification across processes, teams, and architectures. Enforce software engineering best practices and conduct timely and constructive performance evaluations. Provide training and mentorship to team members as needed. Requirements: 8+ years of software development experience with at least 2 years in leadership roles. Extensive technology background in application software development using multiple languages. Prior experience in FinTech products is advantageous. Strong commercial acumen coupled with a keen sense of innovation. Proven track record of structured software development in an agile environment. Exceptional quantitative skills supporting data-driven decision-making. Excellent communication, managerial, analytical, and problem-solving abilities. Extensive technical knowledge in engineering and product development. Highly motivated and detail-oriented individual with a proactive mindset. Hands-on experience with project development, proficient in Node, Angular, MongoDB, AWS server, React, Express, and Javascript. Proficiency in API building to support mobile application development. Demonstrated expertise in integrating third-party APIs and SDKs. Solid Experience With The MERN Stack, Including MongoDB : Designing schemas, writing complex queries, and optimizing database performance. Express.js : Building RESTful APIs, middleware, and server-side logic. React.js : Developing reusable components, managing state, and integrating with RESTful APIs. Node.js : Building server-side applications, managing asynchronous operations, and handling APIs. Proficiency in front-end technologies such as HTML5, CSS3, JavaScript ES6+, and modern front-end build tools. Experience with version control systems, preferably Git, and collaborative development workflows. Strong understanding of web security practices and data protection. Familiarity with automated testing and continuous integration/continuous deployment (CI/CD) pipelines. Excellent problem-solving skills and a detail-oriented mindset. Strong communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Prior experience in [relevant domain/industry] is a plus. Show more Show less
Company Profile: Kreon Finanncial Services Limited is a listed-NBFC company established in 1994, dedicated to creating an open credit and financial services platform through technology innovations. Since 2016, KFSL has shifted its focus from traditional lending to digital lending, through its pioneer FinTech product: StuCred, and has become one of India's leading new-age digital NBFCs. Role Overview : We seek a dynamic Technology Lead with a deep-seated passion for engineering and a keen problem-solving acumen. In this pivotal role, you'll spearhead the technological direction of our company, architecting and leading the development of a robust mapping and technology infrastructure poised to scale alongside our aggressive growth trajectory. Your leadership will be instrumental in fostering a high-performance engineering culture, while galvanizing our team towards innovation and excellence. Key Responsibilities : • Cultivate a robust engineering culture through strategic hiring, talent development, and retention initiatives, serving as an inspirational thought leader. • Define and execute the company's technical vision, steering the technological development efforts. • Establish clear priorities, objectives, and targets aligned with business value delivery, leveraging industry best practices and standards. • Optimize and manage our technology network to drive efficiency and resilience while effectively managing costs. • Champion modern software development and engineering methodologies. • Oversee system design and drive changes in system architecture. • Act as a pivotal support to business departments, driving innovation and collaboration to meet their evolving needs. • Enhance product performance and capabilities, fostering a culture of continuous improvement within the team. • Advocate for simplification across processes, teams, and architectures. • Enforce software engineering best practices and conduct timely and constructive performance evaluations. • Provide training and mentorship to team members as needed. Requirements : • 8+ years of software development experience with at least 2 years in leadership roles. • Extensive technology background in application software development using multiple languages. • Prior experience in FinTech products is advantageous. • Strong commercial acumen coupled with a keen sense of innovation. • Proven track record of structured software development in an agile environment. • Exceptional quantitative skills supporting data-driven decision-making. • Excellent communication, managerial, analytical, and problem-solving abilities. • Extensive technical knowledge in engineering and product development. • Highly motivated and detail-oriented individual with a proactive mindset. • Hands-on experience with project development, proficient in Node, Angular, MongoDB, AWS server, React, Express, and Javascript. • Proficiency in API building to support mobile application development. • Demonstrated expertise in integrating third-party APIs and SDKs.
Key Responsibilities Develop and implement collection strategies to reduce delinquency rates. Analyze data to identify trends and opportunities for improvement. Create action plans for high-risk accounts and early intervention. Lead and mentor a team of collections agents. Conduct training sessions on negotiation, customer service, and compliance. Set performance targets and monitor team productivity. Review and enhance collections processes for efficiency. Collaborate with other departments to resolve issues. Implement advanced collection tools and technologies. Ensure compliance with regulations and company policies. Prepare and present reports on collections performance. Stay updated on industry best practices and regulatory changes. Develop strategies to maintain positive customer relationships. Handle escalated cases and negotiate settlements. Implement customer feedback mechanisms. Qualifications Bachelor’s degree in Finance, Business Administration, or a related field. Experience in collections of unsecured personal loans through Telecalling and collections through digital campaigns. 6+ years of experience in collections management in B2C collections. Team handling experience of 3+ years. Proven track record in managing and reducing delinquent accounts. Strong leadership and team management skills. Excellent analytical skills and proficiency in data analysis. In-depth knowledge of collections processes and regulations. Strong negotiation, communication, and interpersonal skills. Proficiency in collections software, CRM systems and MS office. Attributes Strategic thinker with innovative solutions. Results-oriented and able to meet targets under pressure. High level of integrity and commitment to compliance. Strong problem-solving skills and attention to detail.
Company Overview: Kreon Finanncial Services Limited is a listed-NBFC company established in 1994, dedicated to creating an open credit and financial services platform through technology innovations. Since 2016, KFSL has shifted its focus from traditional lending to digital lending, through its pioneer FinTech product: StuCred, and has become one of India's leading new-age digital NBFCs. Role Overview: We seek a dynamic Technology Lead with a deep-seated passion for engineering and a keen problem-solving acumen. In this pivotal role, you'll spearhead the technological direction of our company, architecting and leading the development of a robust mapping and technology infrastructure poised to scale alongside our aggressive growth trajectory. Your leadership will be instrumental in fostering a high-performance engineering culture, while galvanizing our team towards innovation and excellence. Key Responsibilities: Cultivate a robust engineering culture through strategic hiring, talent development, and retention initiatives, serving as an inspirational thought leader. Define and execute the company's technical vision, steering the technological development efforts. Establish clear priorities, objectives, and targets aligned with business value delivery, leveraging industry best practices and standards. Optimize and manage our technology network to drive efficiency and resilience while effectively managing costs. Champion modern software development and engineering methodologies. Oversee system design and drive changes in system architecture. Act as a pivotal support to business departments, driving innovation and collaboration to meet their evolving needs. Enhance product performance and capabilities, fostering a culture of continuous improvement within the team. Advocate for simplification across processes, teams, and architectures. Enforce software engineering best practices and conduct timely and constructive performance evaluations. Provide training and mentorship to team members as needed. Requirements: 8+ years of software development experience with at least 2 years in leadership roles. Extensive technology background in application software development using multiple languages. Prior experience in FinTech products is advantageous. Strong commercial acumen coupled with a keen sense of innovation. Proven track record of structured software development in an agile environment. Exceptional quantitative skills supporting data-driven decision-making. Excellent communication, managerial, analytical, and problem-solving abilities. Extensive technical knowledge in engineering and product development. Highly motivated and detail-oriented individual with a proactive mindset. Hands-on experience with project development, proficient in Node, Angular, MongoDB, AWS server, React, Express, and Javascript. Proficiency in API building to support mobile application development. Demonstrated expertise in integrating third-party APIs and SDKs. Solid Experience With The MERN Stack, Including MongoDB : Designing schemas, writing complex queries, and optimizing database performance. Express.js : Building RESTful APIs, middleware, and server-side logic. React.js : Developing reusable components, managing state, and integrating with RESTful APIs. Node.js : Building server-side applications, managing asynchronous operations, and handling APIs. Proficiency in front-end technologies such as HTML5, CSS3, JavaScript ES6+, and modern front-end build tools. Experience with version control systems, preferably Git, and collaborative development workflows. Strong understanding of web security practices and data protection. Familiarity with automated testing and continuous integration/continuous deployment (CI/CD) pipelines. Excellent problem-solving skills and a detail-oriented mindset. Strong communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Prior experience in [relevant domain/industry] is a plus.
We require someone who can join immediately to 30 Days Location: Chennai Requirements : 8+ years of software development experience with at least 2 years in leadership roles. Extensive technology background in application software development using multiple languages. Prior experience in FinTech products is advantageous. Strong commercial acumen coupled with a keen sense of innovation. Proven track record of structured software development in an agile environment. Exceptional quantitative skills supporting data-driven decision-making. Excellent communication, managerial, analytical, and problem-solving abilities. Extensive technical knowledge in engineering and product development. Highly motivated and detail-oriented individual with a proactive mindset. Hands-on experience with project development, proficient in Node, Angular, MongoDB, AWS server, React, Express, and Javascript. Proficiency in API building to support mobile application development. Demonstrated expertise in integrating third-party APIs and SDKs.
This program offers a unique platform for students to gain hands-on experience, develop critical skills, and prepare for a successful career in marketing. Program Highlights Duration: 5 days per month | 2 PM to 5 PM Upcoming Batch: July 14th – July 18th Location: StuCred Office, Thiruvanmiyur.Perks: You will enjoy refreshments and receive a Certificate of Completion upon successfully meeting all program requirements.No Stipend: Please note that this internship does not include a stipend. Why Join This Internship? Professional Growth: Build skills in digital strategy, content creation, and data analysis Networking: Connect with professionals in the NBFC and marketing domains Certificate & Recognition: Earn a recognized certificate and letter of recommendation Please complete the application form using the link.We’ve attached the detailed Program Overview for your reference. If you have any questions or need more information, don’t hesitate to reach out Contact Personnel: 6369513084
Some common duties and responsibilities of a Customer Care-Hindi Executive include: Responding to customer inquiries and resolving their issues through various communication channels. Identifying and assessing customer needs, providing information and assistance, and offering product or service recommendations. Escalating complex issues to higher authorities and following up with customers to ensure their issues have been resolved. Keeping accurate records of customer interactions and transactions and maintaining customer databases. Collaborating with other departments to resolve customer issues and improve the overall customer experience. Providing feedback to the management team to improve processes and policies to enhance customer satisfaction. Maintaining a professional demeanor and upholding the company's standards of service. Excellent communication skills, both verbal and written, with proficiency in English and any other relevant languages (Hindi) Strong problem-solving skills and ability to remain calm under pressure. Good interpersonal skills and ability to build and maintain positive customer relationships. Ability to work well in a team environment and collaborate with other departments. Knowledge of relevant software applications and customer relationship management tools. Flexibility to work in shifts and weekends if required. In summary, a Customer Care Executive plays a crucial role in ensuring customer satisfaction and improving the overall customer experience. The position requires excellent communication skills, problem-solving ability, and a strong focus on customer service.
Key Responsibilities Develop and implement collection strategies to reduce delinquency rates. Analyze data to identify trends and opportunities for improvement. Create action plans for high-risk accounts and early intervention. Lead and mentor a team of collections agents. Conduct training sessions on negotiation, customer service, and compliance. Set performance targets and monitor team productivity. Review and enhance collections processes for efficiency. Collaborate with other departments to resolve issues. Implement advanced collection tools and technologies. Ensure compliance with regulations and company policies. Prepare and present reports on collections performance. Stay updated on industry best practices and regulatory changes. Develop strategies to maintain positive customer relationships. Handle escalated cases and negotiate settlements. Implement customer feedback mechanisms. Qualifications Bachelor’s degree in Finance, Business Administration, or a related field. Experience in collections of unsecured personal loans through Telecalling and collections through digital campaigns. 6+ years of experience in collections management in B2C collections. Team handling experience of 3+ years. Proven track record in managing and reducing delinquent accounts. Strong leadership and team management skills. Excellent analytical skills and proficiency in data analysis. In-depth knowledge of collections processes and regulations. Strong negotiation, communication, and interpersonal skills. Proficiency in collections software, CRM systems and MS office. Attributes Strategic thinker with innovative solutions. Results-oriented and able to meet targets under pressure. High level of integrity and commitment to compliance. Strong problem-solving skills and attention to detail.
Key Responsibilities: Ensure compliance with RBI regulations, applicable laws, and regulatory requirements. Draft, review, and manage legal agreements with customers, vendors, partners, and other stakeholders. Conduct quarterly audits of vendor and partner agreements. Manage disputes, litigation, and coordinate with external legal counsel. Conduct legal due diligence and provide proactive solutions to minimize legal risks. Advise internal teams (HR, Secretarial, Finance) on legal matters, contracts, and policy frameworks. Stay abreast of NBFC regulations and industry developments, offering strategic legal insights. Requirements: LLB degree with 2-4 years of relevant experience, preferably in the NBFC or financial services sector. Strong understanding of NBFC regulations, RBI guidelines, and corporate laws. Excellent drafting, negotiation, and communication skills. Ability to work independently as a reliable individual contributor.
Role Summary: We are seeking a proactive and empathetic Grievance Redressal Executive to manage and resolve customer complaints effectively and in a timely manner. The ideal candidate will serve as the primary point of contact for handling escalated customer grievances through various channels, including regulatory platforms (RBI CMS, SEBI SCORES, CPGRAMS), emails, and social media. The candidate will ensure compliance with internal service level agreements (SLAs), regulatory timelines, and customer satisfaction standards. Key Responsibilities: 1. Complaint Handling & Resolution: Receive, track, investigate, and resolve customer grievances raised through internal and external channels. Coordinate with internal departments to gather information and resolve issues efficiently. Draft clear, accurate, and timely responses to customers, regulatory authorities, and ombudsman offices. Ensure complaints are resolved within stipulated TATs and regulatory guidelines. 2. Regulatory & Compliance Reporting: Handle grievances received via RBI CMS, SEBI SCORES, CPGRAMS, and other regulatory portals. Maintain updated logs and MIS of complaints and resolutions as per RBI’s Grievance Redressal Mechanism. Assist in internal and external audits, compliance reviews, and regulatory inspections. Ensure adherence to Master Directions, Fair Practices Code, and grievance redressal framework. 3. Communication & Documentation: Prepare well-articulated, professional responses that reflect a customer-centric and compliant tone. Document every interaction with customers, maintaining transparency and traceability. Maintain templates and SOPs for grievance redressal in line with latest regulatory expectations. 4. Root Cause Analysis & Reporting: Analyze complaint trends and identify recurring issues or systemic problems. Work with Quality/Operations teams to propose corrective/preventive measures. Prepare monthly/quarterly grievance reports for management and board-level review. 5. Escalation Management: Handle sensitive or escalated cases (ombudsman references, legal threats, social media escalations). Coordinate closely with Legal, Compliance, and Risk teams where necessary. Key Skills & Competencies: Excellent written and verbal communication skills in English. Strong understanding of customer service, complaint handling, and grievance redressal protocols Knowledge of RBI/SEBI/NBFC regulatory environment preferred Ability to remain calm under pressure, empathetic yet assertive Attention to detail and strong documentation skills Proficiency in Excel, MIS preparation, and CRM/ticketing tools Qualifications: Graduate/Postgraduate in Law, Business Administration, Finance, or related field 1–2 years of experience in customer support, grievance redressal, legal coordination, or regulatory complaint handling (preferably in NBFC, fintech, or BFSI sector) Preferred Experience: Experience handling RBI CMS/SEBI SCORES/CPGRAMS complaints Exposure to internal audits or regulatory inspections Familiarity with Fair Practices Code and RBI’s Grievance Redressal Mechanism Prior experience in handling social media escalations