2774 Hr Operations Jobs - Page 23

We are seeking a proactive and dedicated HR Executive to join our growing team. The ideal candidate will manage end-to-end HR operations, implement HR policies, and contribute to building a healthy and collaborative work culture.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

Job Description Hiring an HR Recruiter to manage end-to-end recruitment, source and screen candidates, schedule interviews, and support onboarding. Must have strong communication, sourcing skills, and 3 - 4 years of recruitment and operations.

Blitz Infosystem is looking for Human Resources to join our dynamic team and embark on a rewarding career journey Manage HR functions including recruitment and payroll Support employee engagement and policy updates Resolve grievances and ensure legal compliance Maintain HR records and analytics

IAS ORIGIN is looking for Business Development to join our dynamic team and embark on a rewarding career journey Identify opportunities for client acquisition and growth Pitch solutions and build long-term relationships Track sales performance and market trends Coordinate with internal teams for delivery

We are looking for a dedicated and organized HR Admin to manage day-to-day administrative and HR operations at Digital Innovation. The role involves maintaining employee records, assisting in hiring and onboarding, attendance tracking, and supporting management in smooth office functioning. Responsibilities: Maintain employee records, documents, and HR database Assist in recruitment, scheduling interviews, and onboarding processes Handle office admin tasks like attendance, leaves, and daily operations Coordinate with departments and ensure HR policies are followed Support performance review and employee engagement activities Graduate in any stream (BBA/BA/B.Com/HR Diploma preferred) Basic understanding of HR operations Good communication and interpersonal skills Proficiency in MS Office and record-keeping tools Local candidates preferred or familiar with Saharanpur region Exposure to end-to-end HR and admin practices Friendly and growing team culture Opportunity to learn and grow in a digital environment Office Address: Vishavkarma Chowk, Bai Pass, Near State Bank of India, Nakur, Saharanpur (UP) Skills HR Admin Profile (PDF, Word, 5mb maximum) Current/Previous Job Title * Years of Experience * Recaptcha requires verification. Im not a robot Lets build great things together! Fill out this form and one of our client success managers will contact you within 24 hours. We have notifications set to make sure your message is received. Sign up for our exclusive email list and be the first to hear of special promotions, new arrivals, and designer news

. What Youll Do: Onboarding & Offboarding: Coordinate and facilitate seamless onboarding experiences for new hires, including pre hire engagement, Appointment letter generation, background checks, new hire paperwork, system access, and initial HR orientation. Manage the offboarding process, final paperwork, and coordination with relevant departments. HRIS Management: Maintain accurate and up-to-date employee data in our HRIS Process employee changes and ensure data integrity. Generate reports and analytics from the HRIS as needed to support HR initiatives and business decisions. Benefits Administration: Assist with the administration of employee benefits programs, including enrollments, changes, and answering employee queries. Collaborate with benefits providers to resolve issues and ensure smooth operations. HR Policy & Compliance: Support the implementation and communication of HR policies and procedures. Ensure compliance with labor laws and regulations. Assist with HR audits and data reconciliation. Employee Support: Serve as a primary point of contact for employee HR inquiries, providing timely and accurate information or directing them to the appropriate resources. Maintain employee files in accordance with company policy and legal requirements. Process Improvement: Identify opportunities to streamline HR processes and improve efficiency. Contribute to the development and documentation of HR operational procedures. What Youll Bring: Bachelors degree in Human Resources, Business Administration, or a related field. 4+ years of experience in an HR Operations, HR Coordinator, or similar role. Proven experience with HRIS systems preferably Workday. Strong understanding of HR best practices and compliance requirements. Excellent organizational skills with a keen eye for detail and accuracy. Exceptional communication (written and verbal) and interpersonal skills. Ability to handle sensitive and confidential information with discretion. Proactive and resourceful problem-solver with a strong customer service orientation. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Knowledge of labor laws. Experience in a fast-paced, high-growth environment. Why Join Us? Opportunity to make a significant impact in a growing company. Collaborative and supportive team environment. Competitive salary and benefits package. Opportunities for professional development and growth.

Tata Consulting Engineers Limited is looking for Assistant Manager- HR to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

JOB DESCRIPTION Source and attract candidates using various methods including job boards, social media, and networking. Conduct interviews to assess candidates skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers. Maintain and update the applicant tracking system (ATS). Initiating Background Checks. Preparing offer, appointment, relieving/Experience, Consultant Agreements and HR related letters etc. Lead the entire project lifecycle, from initiation to closure Develop and maintain project plans, budgets, and timelines using project management tools Communicate project status, issues, and risks to stakeholders and senior management Facilitate sprint planning, daily stand-ups, retrospectives, and demos Monitor and report project progress against key performance indicators (KPIs) Manage project scope and changes in scope, schedule, and budget Work collaboratively with cross-functional teams and stakeholders to deliver high-quality solutions Identify and mitigate project risks and issues Manage stakeholder expectations and ensure alignment with project goals. Manage existing accounts with proper relationship building, with the intention of growing leads and business from them. Hunt for new accounts to onboard them and tell them about amber and how we are different from other marketplaces and platforms. Meet the targets of bookings and leads from the partners that are being managed in your territory. Liaison with internal teams such as operations, supply, finance, and marketing to ensure that leads are catered effectively and closed. Provide feedback around reasons why leads are not closed and set an action plan. Conduct joint meetings with internal teams and partners to align on expectations and targets and plans for the quarter. Build long-term relationships with new and existing customers. Onboarding consultants - Gather Onboarding documents for consultants / employees , prepare offers, coordinate process with recruiting team , vendor and client from placement confirmation to complete onboarding including background check, validation of work authorization documents ,related paperwork etc. Preparing Agreements - 1099 for individuals and C2C contractors. Knowledge and experience in C2C, C2H, W2, 1099 etc. Client onboarding - Client follow-up and onboarding new clients taking care of agreements, negotiations, related compliance and paperwork. Vendor onboarding - Vendor follow-up and taking care of onboarding new vendors, preparing MSA/ agreements and related paperwork and documents. MSA & SOW - Preparing and Reviewing the MSA and SOW for private and govt client. Documentations - Maintaining client, vendor and employee/ consultants data and updating, Preparing and maintaining all HR related processes. Taking care of Immigration Process & Procedures of filing H1, L1 LCA and GC process etc., following up immigration procedures of H1 visa, L1, CPT etc., Maintaining and taking care of all legal and HR Compliances - State taxes, business license , yearly / quarterly / monthly filings , statement of information etc., Insurance - COI- Company insurance for liability , Errors, omissions etc. ; Employees insurance - Health Insurance , Dental Insurance etc., Updating Insurance Certificates for Clients. Coordinating COIs(Certificate of Insurance) with States Send COIs (Certificate of Insurance) after changing as per client requirements. Health insurance renewals, follow-ups Certifications - Various Certification like Small Business , Minority , Women owned Certification, & Renewals Calculating Pre-tax and Post-tax deductions Annual report filings Timesheet follow-ups and other related HR activities. Payrolls - coordinate for compliances Any Payroll related documents from States to be sent to ADP/Sure payroll and follow-up Process maintenance - Create, update and maintain a repository of documentations to standardize process and policies Recruitment - Working with Domain Heads, Division heads and Project Managers Onshore and Offshore recruitment teams in fulfilling the open positions. Helping recruitment activities and business growth Any other tasks as may be given time to time

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description: Background Verification (BGV) Specialist Location: Bangalore Department: Human Resources Reports To: HR Operations Manager Employment Type: Full-time Job Summary: We are seeking a detail-oriented and process-driven BGV Specialist to manage and oversee the end-to-end background verification process. This role involves handling employee and TA queries, managing vendor relationships, ensuring policy compliance, and driving process improvements. The ideal candidate will be proactive, organized, and capable of working cross-functionally with internal and external stakeholders to ensure timely and accurate BGV execution. Key Responsibilities: Employee & TA Query Management: Respond to and resolve employee and TA queries related to BGV processes and delays with 100% timely closures and proper documentation. Stakeholder Management: Collaborate with Leaders and TA teams to prioritize critical onboardings and communicate changes in BGV scope. Escalation Handling: Investigate and resolve escalated BGV cases within defined SLAs. Vendor Management: Conduct weekly calls with vendors, streamline processes, and ensure 100% compliance with SLAs and process standards. Invoice Validation: Review and validate vendor invoices for accuracy and coordinate with Finance for timely processing. SOP Maintenance: Update Standard Operating Procedures (SOPs) to reflect changes in BGV scope and ensure audit readiness. Audit Support: Prepare and present documentation for internal and external audits, ensuring 100% compliance. Process Improvement: Identify and implement at least one process improvement per quarter to enhance efficiency and compliance. Policy Compliance Monitoring: Ensure all BGV activities align with internal policies and legal requirements. Vendor Performance Review: Evaluate vendor performance weekly based on SLA, TAT, and quality metrics. Documentation & Record Keeping: Maintain accurate and retrievable BGV records for compliance and audit purposes. Reporting & Dashboarding: Generate weekly dashboards and MIS reports to track BGV metrics and SLA adherence. Training & Onboarding: Train new HR and TA team members on BGV processes and tools within onboarding timelines. Tool/Portal Management: Manage access, configurations, and updates for BGV tools and portals. Confidentiality & Data Privacy: Ensure secure handling and storage of sensitive candidate data. Verification Risk Oversight: Monitor and resolve risks in the verification lifecycle, including delays and discrepancies. Vendor Onboarding: Facilitate the onboarding of new vendors in line with policy and operational timelines. Qualifications: Bachelor s degree in Human Resources, Business Administration, or related field 4-6 years of experience in background verification or HR operations Strong understanding of compliance, data privacy, and audit requirements Proficiency in Excel, HRMS tools, and BGV portals Excellent communication and stakeholder management skills

Role & responsibilities Experience at leadership position in HR, ER & Admin with manufacturing company Talent Acquisition & management Coordinating for Learning & Development (L&D) Administration with coordination with BMC, Police and other statutory bodies Employee Relations & Engagement Compliance & Legal with HR Analytics & Reporting Team handling experience internal stakeholder management Employee conflict resolution Preferred candidate profile MBA HR , LLB preferred with 15+ years of experience in HR & Admin and recent min 5-8 years with at leadership level in corporate Perks and benefits

10 am - 6.30 pm 2nd and 4th Saturday off Job Location - Andheri west - Mumbai Job Location - 1407/1408, 14th Floor, Aston Building, Sundervan Complex, Shastri Nagar, Andheri West, Mumbai, Maharashtra 400053. To manage multiple group companies - Job description This position is a combination of HR practices and Talent Acquisition. 70% responsibilities would be pertaining to Talent Acquisition and 30% to HR practices. Roles and Responsibilities 1. Recruitments Manage end-to-end recruitment lifecycle. Engage business leads/hiring managers regularly to resolve and clarify any recruitment delivery issues and fulfill manpower requirements within the stipulated time. Sourcing of profiles as per requirement from Job Portals / Social Networking Sites, etc. Scheduling and coordination of interviews. 2. On-boarding Follow up with the selected candidates. Build timely connections with new joiners resulting in joining and retention. Handling pre and post-joining formalities. 3. Employee Engagement and fun at work (Skip Levels, Townhalls) To provide multiple communication platforms and increase the levels of engagement within the organization. Planning and Managing employee recreational activities, trips, events, etc.

Responsibilities: Manage HR ops, admin & payroll Collaborate with business leaders on workforce planning & strategy Lead recruitment efforts Oversee performance appraisals & policy formation Health insurance

Talent Acquisition and Life Cycle Recruitment : Manage the end-to-end recruitment process, including job postings, resume screening, interviews, and onboarding. Employee Life Cycle : Oversee the entire employee life cycle from hiring to exit, ensuring smooth transitions at each stage. Administration & Security Housekeeping : Ensure cleanliness and maintenance of the office premises. Transportation : Manage transportation services for employees. Guest Management : Oversee the management of guests and visitors. Security Management : Implement and monitor security protocols to ensure a safe working environment. Compliance Management Policy Development : Develop and implement compliance policies. Audits : Conduct regular compliance audits to ensure adherence to laws and regulations. Training : Educate employees on compliance requirements. Learning and Development (L&D) Training Programs : Design and implement training programs to enhance employee skills. Development Plans : Create development plans for employees to support their career growth. Employee Engagement and Enablement Engagement Strategies : Develop initiatives to boost employee morale and engagement. Feedback Mechanisms : Implement systems to gather and act on employee feedback. HR Audit Compliance Checks : Ensure HR practices comply with legal standards. Process Improvement : Identify and implement improvements in HR processes. Manpower Planning and Budgeting Workforce Analysis : Analyze current and future staffing needs. Budgeting : Allocate budgets for recruitment, training, and other HR activities. Contract Labour Management Recruitment and Onboarding : Overseeing the hiring and onboarding of contractors and their workers. Compliance : Ensure contract labor complies with legal requirements. Performance Monitoring : Track and evaluate the performance of contract workers.

Job Title Executuve– HRBP Location – Mumbai Working Days – 6 days working (Monday to Saturday) About Truemeds India: Truemeds is India's 1st e-pharmacy that guarantees to reduce your medicine costs by up to 72%. Our motto is to deliver value-added solutions for Indian patients beyond just pills, make healthcare accessible to every patient and bring it into their price range. Website- https://www.truemeds.in/ Headquartered- Mumbai Top links- https://www.youtube.com/watch?v=D3Fb4K-m_14 https://www.moneycontrol.com/news/trends/truemeds-aims-to-become-hous ehold-name-for-medicines-at-true-prices-founders-8444131.html https://yourstory.com/2022/04/funding-healthtech-startup-truemeds-22m-ser ies-b-westbridge-capital/amp Job Description Roles and responsibilities: Partner with Warehouse Managers across locations and Leadership teams to provide strategic HR support, guidance, and solutions to address business challenges and enhance employee engagement. Act as the primary point of contact for resolving employee grievances, ensuring a fair and transparent process. Oversee the payroll process for warehouse staff, ensuring accuracy, compliance, and timely disbursements. Manage the attendance system, including tracking, reporting, and addressing attendance-related issues. Develop, implement, and monitor HR policies and procedures specific to warehouse operations to ensure legal compliance and alignment with organizational goals. Drive employee engagement initiatives that align with business objectives and foster a high-performance culture. Support the recruitment and onboarding processes for warehouse roles, ensuring a smooth and efficient experience. Key Requirements Proven experience of at least 2 years in Human Resource Management in Warehouse, factory or Plant. Strong experience in handling grievance processes, payroll, attendance management, and policy development. Candidates from ecommerce industry will be preferred Experience in leading a team HR professionals Should be Proficient in HRIS systems, Excel, and other HR reporting tools Must have managed blue collar employees strong problem-solving, conflict resolution, and decision-making abilities. Role & responsibilities Preferred candidate profile

About the Job The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success. As Human Resources Generalist (Employee Relations Specialist), You Will Manage internal inquiries with internal stakeholders in a timely manner for overall positive relationships Assist operations with performance management process and discussions Engage with operations by participating in meetings to support goals and objectives Work with employees on requests for various leaves including medical and family leaves, as well as accommodation requests Engage with Operations on all Employee Relations issues and concerns Policy administration Conduct investigations on concerns submitted from employees Conduct special projects and other HR duties as assigned General office management and administration As Human Resources Generalist (Employee Relations Specialist), You Have High school diploma or equivalent is required Secondary education in Human Resources, CPHR/CPHR Candidate/SHRM Designation preferred Experience in a large organization or supervisory level experience in small organization Must have minimum of 3-5 years of HR experience in a fast-paced environment Demonstrate expertise in developing and maintaining relationships with a diverse group of internal and external stakeholders Above average verbal and written communication skills - to facilitate to large groups, handle difficult conversations and speak accurately, use proper grammar, good enunciation Strong analytical, problem solving and decision-making skills Demonstrate good listening, patience, and collaborative skills Must be able to self-manage daily duties and time in a fast-paced, dynamic, and ever changing environment; ability to adapt to change The ability to organize and follow-up multiple tasks/details with accuracy and timeliness Service oriented with a focus and understanding on the clients needs The ability to have an innovation spirit and think outside the box

About the Job We are looking for a Human Resource Business Partner (HRBP) Team Lead who will be the main point of contact for all stakeholders of the organization, and be able to mentor and guide the junior HRBP members of the team. As HRBP Team Lead, You Will Be responsible for HR investigations with an unbiased, authentic, and confidential approach. Be responsible for new hire inductions/orientations, gathering post-induction feedback, exit feedback, helping in retention management, etc. Actively engage theassociatesthrough structured interactions. Own the Intouch Connected initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions, etc. Facilitate proactive engagement conversations betweenemployeesand their managers, supervisors, etc. Be able to bring experience to the fore in resolving people's issues amicably while ensuring adherence to policies Be the voice of employees in reflecting issues back to management and ensure the timely resolution of issues. Assist in the implementation of HR initiatives at the campus for all employees. Provide inputs for improving the effectiveness of processes and policies. Build a high-energy workforce, confidence, and trust amongemployees. Partake in employee performance/behavior-related discussions and recommend suitable/necessary actions to Managers as per policy. Ensure the calendar of events for the week/month/quarter is prepared/published to all stakeholders and is adhered to. Work with multiple stakeholders across the board to ensure calendar adherence. Prepare weekly reports, including but not limited to data presentations in PowerPoint or Excel Bring insights to team meetings and help in the enhancement of employee engagement and the HRBP functions role. As HRBP Team Lead, You Need Bachelors degree in Human Resources, Business Administration, Psychology, or a related field (required). Masters degree in HR or an MBA with an HR specialization (preferred). 3+ years experience in the role of HRBP or equivalent. Strong understanding of HR policies, labor laws, and compliance. Be able to work as a team player and establish a cohesive support for the HRBP function at large. High level of empathy, responsiveness, and relationship orientation. Good email etiquette, mid-level expertise on the usage of MS-Office (including Word, Excel, and PowerPoint). Must possess maturity and the ability to handle multiple stakeholders and provide strategic HR support to business teams. Good communication (written and oral) and presentation skills. Strong interpersonal relations skills. Strong analytical mindset and ability to use data for decision-making.

Recruitment & Talent Acquisition: Source, screen, and schedule candidates for interviews. Maintain candidate pipeline and ensure timely closure of vacancies. Onboarding & Documentation: Ensure smooth onboarding for new hires including induction planning, documentation, and system access. Employee Records & HR Compliance: Maintain accurate employee records, leave trackers, and ensure adherence to company policies and labor laws. Team Collaboration: Coordinate with department heads for manpower planning, performance tracking, and training needs. Reporting Duties & KPIs: Prepare weekly HR MIS reports, track recruitment metrics, maintain onboarding TAT, and assist with payroll inputs.

JOB OVERVIEW: The Lead Onboarding (Shared Services) is responsible for overseeing and managing the end-to-end onboarding process from offer creation to post-joining formalities . This role ensures a seamless and efficient onboarding experience by driving process standardization, compliance, and automation initiatives in Global Employee Experience Center team. KEY STAKEHOLDERS: INTERNAL HR Business Partners, Talent Acquisition Team, HRIT Team, Admin & IT Teams, New Joiners KEY STAKEHOLDERS: EXTERNAL Candidates, Background Verification (BGV) Partners, Pre-Employment medical partners REPORTING STRUCTURE: The incumbent will report to Lead HR Operations, GEEC EXPERIENCE: 8+ years of experience in onboarding, HR shared services, or HR operations, with a strong understanding of end-to-end onboarding processes. Proven experience in leading teams, managing high-volume onboarding processes, and overseeing background verification and statutory compliance. Experience with HRMS systems (preferably ORC) and automation in onboarding or related HR functions. Demonstrated ability in process optimization, data integrity, and operational governance. SKILLS AND COMPETENCIES Strong knowledge of HR compliance regulations (ESIC, PF, labor laws, etc.) and the ability to stay updated with industry standards. Proficiency in HR analytics and the ability to create dashboards/reports for process tracking and continuous improvement. Excellent project management skills with the ability to manage multiple priorities and meet deadlines. Exceptional communication and stakeholder management skills. Experience in implementing process improvements and automation tools to enhance operational efficiency. Proficiency in Microsoft Office Suite, especially Excel, for data analysis and reporting. KEY ROLES AND RESPONSIBILTIES HR Onboarding Operations Management: Oversee the offer-to-post-joining process, including position management, offer creating, post offer engagements, joining arrangements, background verification (BGV) and post joining engagement and feedback while monitoring SLAs to ensure timely and efficient execution. Ensure data and document accuracy and compliance with Data Quality and Document Of Records adherence. Collaborate with Talent Acquisition, HR Business Partners, and other stakeholders to ensure a smooth and engaging onboarding experience for new hires. Work on creating a positive candidate and new joiner experience by ensuring seamless communication, timely updates, and personalized engagement. Process Improvement, Automation & HR Systems Management: Identify opportunities for process improvements and drive standardization to enhance efficiency. Work on automation initiatives to optimize the onboarding workflow and reduce manual dependencies. Leverage HR technology solutions to streamline operations. Work closely with HRIT to resolve system-related concerns, ensure smooth integrations, and drive enhancements in onboarding systems. Develop and maintain dashboards & reports for tracking key onboarding metrics and data-driven decision-making. Compliance, Governance & Employee Experience: Ensure adherence to company policies, legal and regulatory requirements, and data privacy guidelines. Monitor onboarding metrics and candidate experience feedback to drive continuous improvements. Conduct periodic audits and governance checks to ensure process integrity. Proactively enhance the new joiner experience by implementing feedback loops, engagement touchpoints, and innovative onboarding initiatives. Team Leadership & Stakeholder Management: Lead and mentor a team responsible for onboarding activities, providing guidance and support. Collaborate with cross-functional teams including HR Operations, Payroll, IT, and Facilities to ensure a smooth onboarding experience. Act as a point of escalation for onboarding-related concerns and drive resolutions effectively. This Role is Ideal for experienced HR professionals with a strong background in onboarding and process optimization, who are passionate about enhancing the new joiner experience through leadership, innovation, and collaboration. Responsibilities Qualifications QUALIFICATION: Masters degree in HR, Business Administration, Finance, or a related field. Experienced HR professionals with a strong background in onboarding and process optimization

About the Job We are searching for a Human Resources Executive - Onboarding to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. We are looking for someone who can act as the main point person to initiate joining formalities for new hires. As a Human Resources Executive - Onboarding, You Will Assist new hire associates with the joining formalities Validate the documents submitted by new hires Initiate provisions Collaborate with the Global Service Desk team to create the network IDs Actively engage with associates through new hire orientation Build high energy workforce, confidence and trust among employees As a Human Resources Executive - Onboarding, You Have A post-secondary diploma or degree Be able to work as a team player and establish a cohesive support to the Recruitment function at large High level of empathy, responsiveness and relationship orientation Good email etiquette, mid-level expertise on usage of Microsoft Office Excellent communication skills, both verbal and written Strong interpersonal relations skills

Role & responsibilities Preparing MIS Report on daily basis. ETC Fastag Reconciliation. Reply of violation and Chargeback transaction of Fastag to Acquire bank. Communication with bank regarding Fastag Rejection. Preparing Monthly Progress Report. Preparing Exemption analysis Report. Data Analysis. Maintaining Traffic & Revenue Record on Daily Basis. Data extraction and data manipulation. Preparing Daily, Weekly, Monthly and Yearly Report and analysis. Preparing Traffic and Revenue report on daily basis. Preparation different type report in Excel required by Management. Preparation of NHAI Weekly traffic Censes (Schedule), Monthly Collection Report (Schedule M) and daily collection report and send the NHAI. Reply / compilation of NHAI 1033 Complaints / other complaints.

1. Candidate should have min 2 years of experiance in recruitement 2. Candidate should be able to Speak, Read and Write in Kannada English and Hindi 3. Should be willing to travel within Karnataka as per the companies requirement 4. Should have good negotiation skills 5. Should know about HR tools used in HR recruitment 6. Should have basic Excel skills

Job Summary: The Head of HR Operations will serve as the driving force behind the governance, structure, and execution of all core HR processes across the organization. This role demands an individual who is not only operationally sound but also accountable for ensuring the consistency, compliance, and quality of employee lifecycle activitiesfrom onboarding to offboarding, from attendance to performance. This is a senior leadership role requiring a proven ability to manage and mentor HR teams, work cross-functionally, and implement systems that scale. The incumbent will be directly responsible for HR systems, documentation, policy implementation etc. Success in this role hinges on a clear understanding of governance principles and a deep commitment to accountability, transparency, and continuous improvement. The position involves close collaboration with internal leadership and external stakeholders, and requires exceptional verbal and written communication skills in English. The ideal candidate will bring 10–15 years of relevant experience, strong operational and communications discipline, and a leadership mindset focused on both people and process excellence. Key Responsibilities: • Performance Management System (PMS): Drive the performance appraisal process across all functions. Ensure timely goal setting, quarterly, mid-year and year-end reviews, manager calibrations, and related documentation. • Attendance & Leave Management: Oversee end-to-end attendance tracking and leave administration. Ensure compliance with internal policies while maintaining accurate records and reports. • Issuing Memos & Disciplinary Actions: Draft, review, and issue disciplinary letters, warnings, and memos in coordination with legal and leadership teams. Ensure all procedures are fair, consistent, and well- documented. • Employee Grievance Handling: Serve as the escalation point for employee concerns. Address grievances in a structured and empathetic manner, ensure resolutions are aligned with company policy and cultural values. • HR Operations Oversight: Manage the full scope of daily HR operations including HRIS management, employee data updates, contract renewals, audits, and administrative compliance. • New Employee Onboarding & Training: Design and execute a structured onboarding program to ensure smooth assimilation of new employees. Coordinate pre-joining documentation, Day 1 orientation, and cross- functional training schedules. Lead onboarding check-ins at defined milestones (e.g., Day 1, Week 1, 30/60/90 days) to assess engagement and feedback. Collaborate with department heads to tailor training as per role requirements and align new hires with organizational culture, values, and performance expectations. Ensure all onboarding compliance and documentation processes are completed accurately and timely. • Documentation & Compliance: Ensure all employee records, contracts, policy acknowledgments, and statutory documents are up to date, audit-ready, and compliant with applicable laws. • Employee Engagement: Support and execute employee engagement initiatives in collaboration with the HR leadership team. Ensure consistent communication, participation, and feedback mechanisms to foster a positive work culture. • Team Management : Lead and mentor junior HR operations staff, drive best practices, and build operational capacity within the team. Key Skills & Competencies: Strong English communication skills – written and verbal Expertise in HR operations, HRIS systems, and compliance frameworks Proven ability to handle sensitive matters with integrity and confidentiality Strong process orientation with attention to detail Ability to work under pressure and manage multiple priorities Strong interpersonal skills with stakeholder management capabilities Qualifications: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field Prior experience in implementing or managing HRMS / HRIS systems is a plus

Key Responsibilities: Recruitment & Onboarding Payroll & Salary Processing Time off & Leave Management Employee Relations Compliance & Policies Employee Engagement Health Insurance Annual Bonus Provident Fund