2516 Hr Operations Jobs - Page 13

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: HRO. Experience1-3 Years.

JOB DESCRIPTION Source and attract candidates using various methods including job boards, social media, and networking. Conduct interviews to assess candidates skills, experience, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers. Maintain and update the applicant tracking system (ATS). Initiating Background Checks. Preparing offer, appointment, relieving/Experience, Consultant Agreements and HR related letters etc. Lead the entire project lifecycle, from initiation to closure Develop and maintain project plans, budgets, and timelines using project management tools Communicate project status, issues, and risks to stakeholders and senior management Facilitate sprint planning, daily stand-ups, retrospectives, and demos Monitor and report project progress against key performance indicators (KPIs) Manage project scope and changes in scope, schedule, and budget Work collaboratively with cross-functional teams and stakeholders to deliver high-quality solutions Identify and mitigate project risks and issues Manage stakeholder expectations and ensure alignment with project goals. Manage existing accounts with proper relationship building, with the intention of growing leads and business from them. Hunt for new accounts to onboard them and tell them about amber and how we are different from other marketplaces and platforms. Meet the targets of bookings and leads from the partners that are being managed in your territory. Liaison with internal teams such as operations, supply, finance, and marketing to ensure that leads are catered effectively and closed. Provide feedback around reasons why leads are not closed and set an action plan. Conduct joint meetings with internal teams and partners to align on expectations and targets and plans for the quarter. Build long-term relationships with new and existing customers. Onboarding consultants - Gather Onboarding documents for consultants / employees , prepare offers, coordinate process with recruiting team , vendor and client from placement confirmation to complete onboarding including background check, validation of work authorization documents ,related paperwork etc. Preparing Agreements - 1099 for individuals and C2C contractors. Knowledge and experience in C2C, C2H, W2, 1099 etc. Client onboarding - Client follow-up and onboarding new clients taking care of agreements, negotiations, related compliance and paperwork. Vendor onboarding - Vendor follow-up and taking care of onboarding new vendors, preparing MSA/ agreements and related paperwork and documents. MSA & SOW - Preparing and Reviewing the MSA and SOW for private and govt client. Documentations - Maintaining client, vendor and employee/ consultants data and updating, Preparing and maintaining all HR related processes. Taking care of Immigration Process & Procedures of filing H1, L1 LCA and GC process etc., following up immigration procedures of H1 visa, L1, CPT etc., Maintaining and taking care of all legal and HR Compliances - State taxes, business license , yearly / quarterly / monthly filings , statement of information etc., Insurance - COI- Company insurance for liability , Errors, omissions etc. ; Employees insurance - Health Insurance , Dental Insurance etc., Updating Insurance Certificates for Clients. Coordinating COIs(Certificate of Insurance) with States Send COIs (Certificate of Insurance) after changing as per client requirements. Health insurance renewals, follow-ups Certifications - Various Certification like Small Business , Minority , Women owned Certification, & Renewals Calculating Pre-tax and Post-tax deductions Annual report filings Timesheet follow-ups and other related HR activities. Payrolls - coordinate for compliances Any Payroll related documents from States to be sent to ADP/Sure payroll and follow-up Process maintenance - Create, update and maintain a repository of documentations to standardize process and policies Recruitment - Working with Domain Heads, Division heads and Project Managers Onshore and Offshore recruitment teams in fulfilling the open positions. Helping recruitment activities and business growth Any other tasks as may be given time to time

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description: Background Verification (BGV) Specialist Location: Bangalore Department: Human Resources Reports To: HR Operations Manager Employment Type: Full-time Job Summary: We are seeking a detail-oriented and process-driven BGV Specialist to manage and oversee the end-to-end background verification process. This role involves handling employee and TA queries, managing vendor relationships, ensuring policy compliance, and driving process improvements. The ideal candidate will be proactive, organized, and capable of working cross-functionally with internal and external stakeholders to ensure timely and accurate BGV execution. Key Responsibilities: Employee & TA Query Management: Respond to and resolve employee and TA queries related to BGV processes and delays with 100% timely closures and proper documentation. Stakeholder Management: Collaborate with Leaders and TA teams to prioritize critical onboardings and communicate changes in BGV scope. Escalation Handling: Investigate and resolve escalated BGV cases within defined SLAs. Vendor Management: Conduct weekly calls with vendors, streamline processes, and ensure 100% compliance with SLAs and process standards. Invoice Validation: Review and validate vendor invoices for accuracy and coordinate with Finance for timely processing. SOP Maintenance: Update Standard Operating Procedures (SOPs) to reflect changes in BGV scope and ensure audit readiness. Audit Support: Prepare and present documentation for internal and external audits, ensuring 100% compliance. Process Improvement: Identify and implement at least one process improvement per quarter to enhance efficiency and compliance. Policy Compliance Monitoring: Ensure all BGV activities align with internal policies and legal requirements. Vendor Performance Review: Evaluate vendor performance weekly based on SLA, TAT, and quality metrics. Documentation & Record Keeping: Maintain accurate and retrievable BGV records for compliance and audit purposes. Reporting & Dashboarding: Generate weekly dashboards and MIS reports to track BGV metrics and SLA adherence. Training & Onboarding: Train new HR and TA team members on BGV processes and tools within onboarding timelines. Tool/Portal Management: Manage access, configurations, and updates for BGV tools and portals. Confidentiality & Data Privacy: Ensure secure handling and storage of sensitive candidate data. Verification Risk Oversight: Monitor and resolve risks in the verification lifecycle, including delays and discrepancies. Vendor Onboarding: Facilitate the onboarding of new vendors in line with policy and operational timelines. Qualifications: Bachelor s degree in Human Resources, Business Administration, or related field 4-6 years of experience in background verification or HR operations Strong understanding of compliance, data privacy, and audit requirements Proficiency in Excel, HRMS tools, and BGV portals Excellent communication and stakeholder management skills

Role & responsibilities Experience at leadership position in HR, ER & Admin with manufacturing company Talent Acquisition & management Coordinating for Learning & Development (L&D) Administration with coordination with BMC, Police and other statutory bodies Employee Relations & Engagement Compliance & Legal with HR Analytics & Reporting Team handling experience internal stakeholder management Employee conflict resolution Preferred candidate profile MBA HR , LLB preferred with 15+ years of experience in HR & Admin and recent min 5-8 years with at leadership level in corporate Perks and benefits

10 am - 6.30 pm 2nd and 4th Saturday off Job Location - Andheri west - Mumbai Job Location - 1407/1408, 14th Floor, Aston Building, Sundervan Complex, Shastri Nagar, Andheri West, Mumbai, Maharashtra 400053. To manage multiple group companies - Job description This position is a combination of HR practices and Talent Acquisition. 70% responsibilities would be pertaining to Talent Acquisition and 30% to HR practices. Roles and Responsibilities 1. Recruitments Manage end-to-end recruitment lifecycle. Engage business leads/hiring managers regularly to resolve and clarify any recruitment delivery issues and fulfill manpower requirements within the stipulated time. Sourcing of profiles as per requirement from Job Portals / Social Networking Sites, etc. Scheduling and coordination of interviews. 2. On-boarding Follow up with the selected candidates. Build timely connections with new joiners resulting in joining and retention. Handling pre and post-joining formalities. 3. Employee Engagement and fun at work (Skip Levels, Townhalls) To provide multiple communication platforms and increase the levels of engagement within the organization. Planning and Managing employee recreational activities, trips, events, etc.

Responsibilities: Manage HR ops, admin & payroll Collaborate with business leaders on workforce planning & strategy Lead recruitment efforts Oversee performance appraisals & policy formation Health insurance

Talent Acquisition and Life Cycle Recruitment : Manage the end-to-end recruitment process, including job postings, resume screening, interviews, and onboarding. Employee Life Cycle : Oversee the entire employee life cycle from hiring to exit, ensuring smooth transitions at each stage. Administration & Security Housekeeping : Ensure cleanliness and maintenance of the office premises. Transportation : Manage transportation services for employees. Guest Management : Oversee the management of guests and visitors. Security Management : Implement and monitor security protocols to ensure a safe working environment. Compliance Management Policy Development : Develop and implement compliance policies. Audits : Conduct regular compliance audits to ensure adherence to laws and regulations. Training : Educate employees on compliance requirements. Learning and Development (L&D) Training Programs : Design and implement training programs to enhance employee skills. Development Plans : Create development plans for employees to support their career growth. Employee Engagement and Enablement Engagement Strategies : Develop initiatives to boost employee morale and engagement. Feedback Mechanisms : Implement systems to gather and act on employee feedback. HR Audit Compliance Checks : Ensure HR practices comply with legal standards. Process Improvement : Identify and implement improvements in HR processes. Manpower Planning and Budgeting Workforce Analysis : Analyze current and future staffing needs. Budgeting : Allocate budgets for recruitment, training, and other HR activities. Contract Labour Management Recruitment and Onboarding : Overseeing the hiring and onboarding of contractors and their workers. Compliance : Ensure contract labor complies with legal requirements. Performance Monitoring : Track and evaluate the performance of contract workers.

Job Title Executuve– HRBP Location – Mumbai Working Days – 6 days working (Monday to Saturday) About Truemeds India: Truemeds is India's 1st e-pharmacy that guarantees to reduce your medicine costs by up to 72%. Our motto is to deliver value-added solutions for Indian patients beyond just pills, make healthcare accessible to every patient and bring it into their price range. Website- https://www.truemeds.in/ Headquartered- Mumbai Top links- https://www.youtube.com/watch?v=D3Fb4K-m_14 https://www.moneycontrol.com/news/trends/truemeds-aims-to-become-hous ehold-name-for-medicines-at-true-prices-founders-8444131.html https://yourstory.com/2022/04/funding-healthtech-startup-truemeds-22m-ser ies-b-westbridge-capital/amp Job Description Roles and responsibilities: Partner with Warehouse Managers across locations and Leadership teams to provide strategic HR support, guidance, and solutions to address business challenges and enhance employee engagement. Act as the primary point of contact for resolving employee grievances, ensuring a fair and transparent process. Oversee the payroll process for warehouse staff, ensuring accuracy, compliance, and timely disbursements. Manage the attendance system, including tracking, reporting, and addressing attendance-related issues. Develop, implement, and monitor HR policies and procedures specific to warehouse operations to ensure legal compliance and alignment with organizational goals. Drive employee engagement initiatives that align with business objectives and foster a high-performance culture. Support the recruitment and onboarding processes for warehouse roles, ensuring a smooth and efficient experience. Key Requirements Proven experience of at least 2 years in Human Resource Management in Warehouse, factory or Plant. Strong experience in handling grievance processes, payroll, attendance management, and policy development. Candidates from ecommerce industry will be preferred Experience in leading a team HR professionals Should be Proficient in HRIS systems, Excel, and other HR reporting tools Must have managed blue collar employees strong problem-solving, conflict resolution, and decision-making abilities. Role & responsibilities Preferred candidate profile

About the Job The Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success. As Human Resources Generalist (Employee Relations Specialist), You Will Manage internal inquiries with internal stakeholders in a timely manner for overall positive relationships Assist operations with performance management process and discussions Engage with operations by participating in meetings to support goals and objectives Work with employees on requests for various leaves including medical and family leaves, as well as accommodation requests Engage with Operations on all Employee Relations issues and concerns Policy administration Conduct investigations on concerns submitted from employees Conduct special projects and other HR duties as assigned General office management and administration As Human Resources Generalist (Employee Relations Specialist), You Have High school diploma or equivalent is required Secondary education in Human Resources, CPHR/CPHR Candidate/SHRM Designation preferred Experience in a large organization or supervisory level experience in small organization Must have minimum of 3-5 years of HR experience in a fast-paced environment Demonstrate expertise in developing and maintaining relationships with a diverse group of internal and external stakeholders Above average verbal and written communication skills - to facilitate to large groups, handle difficult conversations and speak accurately, use proper grammar, good enunciation Strong analytical, problem solving and decision-making skills Demonstrate good listening, patience, and collaborative skills Must be able to self-manage daily duties and time in a fast-paced, dynamic, and ever changing environment; ability to adapt to change The ability to organize and follow-up multiple tasks/details with accuracy and timeliness Service oriented with a focus and understanding on the clients needs The ability to have an innovation spirit and think outside the box

About the Job We are looking for a Human Resource Business Partner (HRBP) Team Lead who will be the main point of contact for all stakeholders of the organization, and be able to mentor and guide the junior HRBP members of the team. As HRBP Team Lead, You Will Be responsible for HR investigations with an unbiased, authentic, and confidential approach. Be responsible for new hire inductions/orientations, gathering post-induction feedback, exit feedback, helping in retention management, etc. Actively engage theassociatesthrough structured interactions. Own the Intouch Connected initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions, etc. Facilitate proactive engagement conversations betweenemployeesand their managers, supervisors, etc. Be able to bring experience to the fore in resolving people's issues amicably while ensuring adherence to policies Be the voice of employees in reflecting issues back to management and ensure the timely resolution of issues. Assist in the implementation of HR initiatives at the campus for all employees. Provide inputs for improving the effectiveness of processes and policies. Build a high-energy workforce, confidence, and trust amongemployees. Partake in employee performance/behavior-related discussions and recommend suitable/necessary actions to Managers as per policy. Ensure the calendar of events for the week/month/quarter is prepared/published to all stakeholders and is adhered to. Work with multiple stakeholders across the board to ensure calendar adherence. Prepare weekly reports, including but not limited to data presentations in PowerPoint or Excel Bring insights to team meetings and help in the enhancement of employee engagement and the HRBP functions role. As HRBP Team Lead, You Need Bachelors degree in Human Resources, Business Administration, Psychology, or a related field (required). Masters degree in HR or an MBA with an HR specialization (preferred). 3+ years experience in the role of HRBP or equivalent. Strong understanding of HR policies, labor laws, and compliance. Be able to work as a team player and establish a cohesive support for the HRBP function at large. High level of empathy, responsiveness, and relationship orientation. Good email etiquette, mid-level expertise on the usage of MS-Office (including Word, Excel, and PowerPoint). Must possess maturity and the ability to handle multiple stakeholders and provide strategic HR support to business teams. Good communication (written and oral) and presentation skills. Strong interpersonal relations skills. Strong analytical mindset and ability to use data for decision-making.

Recruitment & Talent Acquisition: Source, screen, and schedule candidates for interviews. Maintain candidate pipeline and ensure timely closure of vacancies. Onboarding & Documentation: Ensure smooth onboarding for new hires including induction planning, documentation, and system access. Employee Records & HR Compliance: Maintain accurate employee records, leave trackers, and ensure adherence to company policies and labor laws. Team Collaboration: Coordinate with department heads for manpower planning, performance tracking, and training needs. Reporting Duties & KPIs: Prepare weekly HR MIS reports, track recruitment metrics, maintain onboarding TAT, and assist with payroll inputs.

JOB OVERVIEW: The Lead Onboarding (Shared Services) is responsible for overseeing and managing the end-to-end onboarding process from offer creation to post-joining formalities . This role ensures a seamless and efficient onboarding experience by driving process standardization, compliance, and automation initiatives in Global Employee Experience Center team. KEY STAKEHOLDERS: INTERNAL HR Business Partners, Talent Acquisition Team, HRIT Team, Admin & IT Teams, New Joiners KEY STAKEHOLDERS: EXTERNAL Candidates, Background Verification (BGV) Partners, Pre-Employment medical partners REPORTING STRUCTURE: The incumbent will report to Lead HR Operations, GEEC EXPERIENCE: 8+ years of experience in onboarding, HR shared services, or HR operations, with a strong understanding of end-to-end onboarding processes. Proven experience in leading teams, managing high-volume onboarding processes, and overseeing background verification and statutory compliance. Experience with HRMS systems (preferably ORC) and automation in onboarding or related HR functions. Demonstrated ability in process optimization, data integrity, and operational governance. SKILLS AND COMPETENCIES Strong knowledge of HR compliance regulations (ESIC, PF, labor laws, etc.) and the ability to stay updated with industry standards. Proficiency in HR analytics and the ability to create dashboards/reports for process tracking and continuous improvement. Excellent project management skills with the ability to manage multiple priorities and meet deadlines. Exceptional communication and stakeholder management skills. Experience in implementing process improvements and automation tools to enhance operational efficiency. Proficiency in Microsoft Office Suite, especially Excel, for data analysis and reporting. KEY ROLES AND RESPONSIBILTIES HR Onboarding Operations Management: Oversee the offer-to-post-joining process, including position management, offer creating, post offer engagements, joining arrangements, background verification (BGV) and post joining engagement and feedback while monitoring SLAs to ensure timely and efficient execution. Ensure data and document accuracy and compliance with Data Quality and Document Of Records adherence. Collaborate with Talent Acquisition, HR Business Partners, and other stakeholders to ensure a smooth and engaging onboarding experience for new hires. Work on creating a positive candidate and new joiner experience by ensuring seamless communication, timely updates, and personalized engagement. Process Improvement, Automation & HR Systems Management: Identify opportunities for process improvements and drive standardization to enhance efficiency. Work on automation initiatives to optimize the onboarding workflow and reduce manual dependencies. Leverage HR technology solutions to streamline operations. Work closely with HRIT to resolve system-related concerns, ensure smooth integrations, and drive enhancements in onboarding systems. Develop and maintain dashboards & reports for tracking key onboarding metrics and data-driven decision-making. Compliance, Governance & Employee Experience: Ensure adherence to company policies, legal and regulatory requirements, and data privacy guidelines. Monitor onboarding metrics and candidate experience feedback to drive continuous improvements. Conduct periodic audits and governance checks to ensure process integrity. Proactively enhance the new joiner experience by implementing feedback loops, engagement touchpoints, and innovative onboarding initiatives. Team Leadership & Stakeholder Management: Lead and mentor a team responsible for onboarding activities, providing guidance and support. Collaborate with cross-functional teams including HR Operations, Payroll, IT, and Facilities to ensure a smooth onboarding experience. Act as a point of escalation for onboarding-related concerns and drive resolutions effectively. This Role is Ideal for experienced HR professionals with a strong background in onboarding and process optimization, who are passionate about enhancing the new joiner experience through leadership, innovation, and collaboration. Responsibilities Qualifications QUALIFICATION: Masters degree in HR, Business Administration, Finance, or a related field. Experienced HR professionals with a strong background in onboarding and process optimization

About the Job We are searching for a Human Resources Executive - Onboarding to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. We are looking for someone who can act as the main point person to initiate joining formalities for new hires. As a Human Resources Executive - Onboarding, You Will Assist new hire associates with the joining formalities Validate the documents submitted by new hires Initiate provisions Collaborate with the Global Service Desk team to create the network IDs Actively engage with associates through new hire orientation Build high energy workforce, confidence and trust among employees As a Human Resources Executive - Onboarding, You Have A post-secondary diploma or degree Be able to work as a team player and establish a cohesive support to the Recruitment function at large High level of empathy, responsiveness and relationship orientation Good email etiquette, mid-level expertise on usage of Microsoft Office Excellent communication skills, both verbal and written Strong interpersonal relations skills

Role & responsibilities Preparing MIS Report on daily basis. ETC Fastag Reconciliation. Reply of violation and Chargeback transaction of Fastag to Acquire bank. Communication with bank regarding Fastag Rejection. Preparing Monthly Progress Report. Preparing Exemption analysis Report. Data Analysis. Maintaining Traffic & Revenue Record on Daily Basis. Data extraction and data manipulation. Preparing Daily, Weekly, Monthly and Yearly Report and analysis. Preparing Traffic and Revenue report on daily basis. Preparation different type report in Excel required by Management. Preparation of NHAI Weekly traffic Censes (Schedule), Monthly Collection Report (Schedule M) and daily collection report and send the NHAI. Reply / compilation of NHAI 1033 Complaints / other complaints.

1. Candidate should have min 2 years of experiance in recruitement 2. Candidate should be able to Speak, Read and Write in Kannada English and Hindi 3. Should be willing to travel within Karnataka as per the companies requirement 4. Should have good negotiation skills 5. Should know about HR tools used in HR recruitment 6. Should have basic Excel skills

Job Summary: The Head of HR Operations will serve as the driving force behind the governance, structure, and execution of all core HR processes across the organization. This role demands an individual who is not only operationally sound but also accountable for ensuring the consistency, compliance, and quality of employee lifecycle activitiesfrom onboarding to offboarding, from attendance to performance. This is a senior leadership role requiring a proven ability to manage and mentor HR teams, work cross-functionally, and implement systems that scale. The incumbent will be directly responsible for HR systems, documentation, policy implementation etc. Success in this role hinges on a clear understanding of governance principles and a deep commitment to accountability, transparency, and continuous improvement. The position involves close collaboration with internal leadership and external stakeholders, and requires exceptional verbal and written communication skills in English. The ideal candidate will bring 10–15 years of relevant experience, strong operational and communications discipline, and a leadership mindset focused on both people and process excellence. Key Responsibilities: • Performance Management System (PMS): Drive the performance appraisal process across all functions. Ensure timely goal setting, quarterly, mid-year and year-end reviews, manager calibrations, and related documentation. • Attendance & Leave Management: Oversee end-to-end attendance tracking and leave administration. Ensure compliance with internal policies while maintaining accurate records and reports. • Issuing Memos & Disciplinary Actions: Draft, review, and issue disciplinary letters, warnings, and memos in coordination with legal and leadership teams. Ensure all procedures are fair, consistent, and well- documented. • Employee Grievance Handling: Serve as the escalation point for employee concerns. Address grievances in a structured and empathetic manner, ensure resolutions are aligned with company policy and cultural values. • HR Operations Oversight: Manage the full scope of daily HR operations including HRIS management, employee data updates, contract renewals, audits, and administrative compliance. • New Employee Onboarding & Training: Design and execute a structured onboarding program to ensure smooth assimilation of new employees. Coordinate pre-joining documentation, Day 1 orientation, and cross- functional training schedules. Lead onboarding check-ins at defined milestones (e.g., Day 1, Week 1, 30/60/90 days) to assess engagement and feedback. Collaborate with department heads to tailor training as per role requirements and align new hires with organizational culture, values, and performance expectations. Ensure all onboarding compliance and documentation processes are completed accurately and timely. • Documentation & Compliance: Ensure all employee records, contracts, policy acknowledgments, and statutory documents are up to date, audit-ready, and compliant with applicable laws. • Employee Engagement: Support and execute employee engagement initiatives in collaboration with the HR leadership team. Ensure consistent communication, participation, and feedback mechanisms to foster a positive work culture. • Team Management : Lead and mentor junior HR operations staff, drive best practices, and build operational capacity within the team. Key Skills & Competencies: Strong English communication skills – written and verbal Expertise in HR operations, HRIS systems, and compliance frameworks Proven ability to handle sensitive matters with integrity and confidentiality Strong process orientation with attention to detail Ability to work under pressure and manage multiple priorities Strong interpersonal skills with stakeholder management capabilities Qualifications: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field Prior experience in implementing or managing HRMS / HRIS systems is a plus

Key Responsibilities: Recruitment & Onboarding Payroll & Salary Processing Time off & Leave Management Employee Relations Compliance & Policies Employee Engagement Health Insurance Annual Bonus Provident Fund

HR will lead and implement HR strategies across multiple locations, managing recruitment, compliance, engagement, training, payroll, and operations, aligning all efforts with the organization's vision of rural empowerment and service excellence Required Candidate profile 10+ years in HR; minimum 4–5 years in BPO/ITES industry MBA/PGDM in HR or related field from a reputed institution Certifications in labor law, PoSH, and L&D (preferred)

Role Overview: We are seeking an experienced and strategic General Manager HR & Administration to lead the HR function for our organization from the Head Office. The ideal candidate will be responsible for end-to-end HR and administrative oversight of 8 manufacturing units, working closely with Plant HR teams to ensure consistency, compliance, and operational excellence across locations. Key Responsibilities: HR Strategy & Operations Develop and implement HR strategies aligned with the companys business goals. Drive workforce planning and talent acquisition for HO and plant-level positions. Ensure timely and accurate payroll processing, statutory compliance, and HRMS data management. Oversee Performance Management System (PMS) implementation, appraisal cycles, and goal alignment. Identify training needs and lead Training & Development programs across locations. Monitor HR KPIs, analytics, and employee engagement metrics. Administration & Compliance Supervise administrative functions across plants including housekeeping, transport, security, and office infrastructure. Ensure adherence to all legal and statutory norms related to labor laws, contract labor (CLRA), and factory administration. Oversee efficient handling of audits, inspections, and government liaison work. Plant HR Oversight Lead, mentor, and coordinate with Plant HR teams to ensure policy uniformity, timely issue resolution, and legal compliance. Act as a central point for escalating critical IR/HR issues from manufacturing sites. Regular review of manpower planning, absenteeism trends, and attrition at plant level. Stakeholder Management Collaborate with senior leadership for strategic HR inputs. Act as an HR business partner to functional heads and unit heads. Maintain strong communication flow between HO and plant HR teams. Required Skills & Qualifications: Postgraduate in Human Resource Management / Industrial Relations / MBA – HR. 15–25 years of progressive HR experience in the manufacturing industry. should be ready for travel across all plant locations. Proven ability to manage multi-location manufacturing units. Strong leadership, analytical, communication, and interpersonal skills. Hands-on knowledge of labor laws, compliance systems, and contract workforce handling. Tech-savvy with exposure to HRMS and digital HR tools. interested candidates can share their cv on given number -8657533268 or sanika.sawant@secureclosure.com

Role & responsibilities Profiling & Hiring the Best Candidates through Naukri (Job Postings & Resdex), Indeed, LinkedIn & Other Hiring Platforms Managing Attendance, Payroll & MIS Implementing HR Policies & SOP's Managing Induction / Orientation of New Employees Handling Full and Final settlement of Employees Maintaining Employees Data & their Documents Overlooking the daily operations of the HR department Working on HRMS Software & updating it on daily basis Preferred candidate profile Candidate should have minimum of 2-4 Years work experience in HR Domain Good Communication Skills (written and Oral) Act as a Single Point Of Contact (SPOC) for all HR Matters Good organisational skills and able to pay attention to detail Female Candidates & Immediate Joiners will be preferred

# Urgent Hiring Job Title: HR Payroll and Recruiter Location: Kanpur Company: Shubham Goldiee Masale (P) Ltd Job Type: Full Time Job Summary: We are seeking a detail-oriented and proactive HR Payroll and Recruiter to join our Human Resources team. HR Payroll Specialist is responsible for managing all aspects of the payroll process to ensure timely and accurate compensation for employees . The HR Recruiter will be responsible for managing the full recruitment cycle, from identifying staffing needs and sourcing candidates to interviewing and onboarding new hires. The ideal candidate will ensure accurate and timely payroll processing while managing end-to-end recruitment activities to attract top talent. Key Responsibilities: Payroll and Compliance Responsibilities: Process and administer payroll for all employees in accordance with company policies and statutory requirements. Maintain accurate payroll records, employee data, timesheets, and leave balances. Ensure compliance with tax regulations, labor laws, PF, ESI and reporting requirements. Address payroll-related inquiries and resolve discrepancies promptly. Collaborate with Finance to ensure proper documentation for audits and financial reporting. Recruitment Responsibilities: Manage the full recruitment cycle: job posting, sourcing, screening, interviewing, and onboarding. Develop and maintain a pipeline of qualified candidates using various sourcing methods. Utilize multiple sourcing channels including job boards, social media, referrals, and recruitment agencies to attract qualified candidates Coordinate with hiring managers to understand job requirements and workforce planning. Schedule interviews, collect feedback, and manage candidate communications. Assist with employer branding and recruitment marketing initiatives. Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. 3+ years of experience in HR/ payroll processing / recruitment. Strong knowledge of payroll software and HRIS systems . Familiarity with labor laws, payroll tax regulations, and recruitment best practices. Excellent communication, interpersonal, and organizational skills. Ability to handle sensitive information with confidentiality and integrity. Preferred Skills: HR certification (e.g., SHRM-CP, PHR) is a plus. Proficiency in Microsoft Office and Google Workspace. Experience in recruiting for multiple industries (e.g., manufacturing, FMCG, retail, logistics).

Qualifications:MBA Experience: 2-4 yrs Salary Range: 25K-35K CTC Specific skills: Exp in recruitment,HR Operations Age:- Upto 35yrs Location:- Sec 63 Noida Industry:- Real Estate Developer Ltd Co Contact:-9760112138,zenithrm,hr@gmail.com

Job Summary: We are seeking a proactive and detail-oriented HR & Admin Executive to manage core human resource functions, including recruitment, onboarding, payroll, compliance, employee engagement, and administrative duties. The ideal candidate should thrive in a fast-paced environment, demonstrate sound knowledge of labor laws, and be capable of managing travel bookings across various portals. Key Responsibilities: Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding. Oversee employee lifecycle processes including induction, documentation, and orientation. Timely clearance of employee reimbursement vouchers. Ensure adherence to statutory and labor compliance requirements (PF, ESI, Gratuity, etc.). Plan and execute employee engagement activities and internal communications. Provide administrative support to HR and other departments as needed. Coordinate travel arrangements, including ticket bookings via all major travel portals. Maintain HR records and generate reports as required. Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. 1 to 4 years of relevant HR experience in recruitment, payroll, and compliance. Strong communication and interpersonal skills. Proficiency in MS Office and HRIS systems. Familiarity with travel booking platforms is a plus. Knowledge of Indian labor laws and statutory compliance requirements. Ability to handle sensitive and confidential information with discretion.

Employees are required to wear the formal attire and have their hair neatly tied in a bun. Handling of administration and record-keeping. Executing recruitment plans efficiently. Drafting and posting job descriptions. Sourcing potential candidates from various online channels (e.g., social media and professional platforms). Responsible for taking face to face interviews of candidates. Prepare and distribute assignments to the candidates. Provide information of the shortlisted candidates to hiring managers. Preparing job offers. Specifications (Skills & Competencies) Must have core recruitment experience Crafting recruiting emails to attract passive candidates Networking with various institutions and social media Good knowledge of various recruitment portals People oriented and result driven Contact Person Sofiya Sayyed SG OASIS Interested candidates can share their resumes on sofiyaoasis@gmail.com

As our HR Business Partner, you’ll play a strategic role in driving organizational performance, enhancing culture, and aligning people strategies with business goals