Responsibilities (KRAs / deliverables / job expectations)
- Maintain employee data and ensure 100% compliance in Workday
- Handle all incoming queries with regards to the data entry and accuracy of the data.
- Implement the required employee lifecycle processes in Workday HCM, from hiring and onboarding to job changes, salary updates, leave, and exit processes, making sure all actions follow company HR processes and approvals.
- Understand the HR requirements and problems, clearly explain how these can be handled in Workday, and share the functional needs with the Workday implementation team.
- Represent the HR users and Workday support/technical teams to liason both sides to implement the existing processes without doing complex technical work.
- Check that Workday HCM setups and processes make sense from a business point of view, and that employee data, job structures, and approval flows are working correctly.
- Help with testing Workday HCM processes by creating extensive use cases, supporting UAT, checking end-to-end scenarios, and confirming that HR activities work as expected.
- Provide daily support to HR users by resolving issues related to employee data, approvals, or process errors, and guiding users on the effective way to use Workday.
- Work on creating EIB files for mass upload of the data.
- Support HR operations during important activities like mass employee updates, policy changes, or system updates, ensuring minimal disruption.
- Create and update basic documents and guides that explain Workday HCM processes in simple language for HR / business users.
- Make sure employee data is accurate and compliant with company policies, and support audits by explaining how Workday HCM processes work
- Design and implement the employee life cycle processes by working with functional leads and technical teams.
Critical Success factors (critical / high impact aspects of role)
- Workday HCM employee lifecycle processes (hire to exit) are implemented smoothly with minimal rework.
- Testing and UAT are completed thoroughly, ensuring changes do not impact HR operations.
- Documentation and process knowledge are up to date and easy for HR teams to follow.
- Continuous improvements are identified and implemented to simplify HR processes.
Academic qualification
- Graduation in any field and PG/MBA in Human Resources.
Experience (exposure)
- Total Experience of 4-7years
- Understanding of HR processes of onboarding, offboarding and payroll components
- Clear knowledge about the India salary structure
- Prior experience in handling payroll integration with external payroll partners like Dayforce, ADP etc.
Competencies (fundamental skills and attitudes)
- Customer-focused approach
- Strong Inter-personal skills
- Stakeholder management & Influence
- Planning and organising skills
- Flexibility
- Confidentiality
- Quality and detailed oriented
- Mature and good emotional quotient
Position Objective
(The purpose of role in current business/market scenario)
To support and manage Workday HCM from a functional and process perspective by ensuring HR processes are implemented across the employee lifecycle, HR users are supported effectively, data is accurate, and Workday is used in the best possible way without heavy technical involvement.
Responsibilities (KRAs / deliverables / job expectations)
- Maintain employee data and ensure 100% compliance in Workday
- Handle all incoming queries with regards to the data entry and accuracy of the data.
- Implement the required employee lifecycle processes in Workday HCM, from hiring and onboarding to job changes, salary updates, leave, and exit processes, making sure all actions follow company HR processes and approvals.
- Understand the HR requirements and problems, clearly explain how these can be handled in Workday, and share the functional needs with the Workday implementation team.
- Represent the HR users and Workday support/technical teams to liason both sides to implement the existing processes without doing complex technical work.
- Check that Workday HCM setups and processes make sense from a business point of view, and that employee data, job structures, and approval flows are working correctly.
- Help with testing Workday HCM processes by creating extensive use cases, supporting UAT, checking end-to-end scenarios, and confirming that HR activities work as expected.
- Provide daily support to HR users by resolving issues related to employee data, approvals, or process errors, and guiding users on the effective way to use Workday.
- Work on creating EIB files for mass upload of the data.
- Support HR operations during important activities like mass employee updates, policy changes, or system updates, ensuring minimal disruption.
- Create and update basic documents and guides that explain Workday HCM processes in simple language for HR / business users.
- Make sure employee data is accurate and compliant with company policies, and support audits by explaining how Workday HCM processes work
- Design and implement the employee life cycle processes by working with functional leads and technical teams.
Critical Success factors (critical / high impact aspects of role)
- Workday HCM employee lifecycle processes (hire to exit) are implemented smoothly with minimal rework.
- Testing and UAT are completed thoroughly, ensuring changes do not impact HR operations.
- Documentation and process knowledge are up to date and easy for HR teams to follow.
- Continuous improvements are identified and implemented to simplify HR processes.
Academic qualification
- Graduation in any field and PG/MBA in Human Resources.
Experience (exposure)
- Total Experience of 4-7years
- Understanding of HR processes of onboarding, offboarding and payroll components
- Clear knowledge about the India salary structure
- Prior experience in handling payroll integration with external payroll partners like Dayforce, ADP etc.
Competencies (fundamental skills and attitudes)
- Customer-focused approach
- Strong Inter-personal skills
- Stakeholder management & Influence
- Planning and organising skills
- Flexibility
- Confidentiality
- Quality and detailed oriented
- Mature and good emotional quotient
