Hiring For Floor Manager

2coms

3 - 8 years

1 - 2 Lacs

kochi

Posted:4 days ago| Platform:

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Skills Required

guest service training and development hiring floor management restaurant cash handling interpersonal skills training inventory resolution coordination feedback operations malayalam pos compliance leadership supervision english hindi reservation guest protocols conflict

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY

Responsibilities:

Supervise and coordinate the performance of servers, captains, hosts, and support staff
Maintain consistent high standards of guest service, including timely resolution of feedback and complaints
Optimize table turnover and seating capacity by managing reservations, walk-ins, and guest flow
Enforce strict adherence to staff grooming, hygiene, and uniform standards
Collaborate closely with kitchen and bar teams to ensure accurate and timely order fulfillment
Monitor POS system functionality, billing accuracy, and cash handling procedures
Ensure full compliance with food safety, health regulations, and Qatar municipality requirements
Support management with daily reporting, duty roster planning, and inventory coordination

Requirements

Requirements:

Minimum 3 5 years of experience as a Floor Manager or Restaurant Supervisor in a high-volume casual or fine-casual dining environment
Prior experience working in Qatar or other GCC countries is highly preferred
In-depth knowledge of FOH operations, service protocols, and guest experience management
Strong leadership, interpersonal, and conflict-resolution skills
Fluency in English; proficiency in Hindi and Malayalam is an advantage
Kerala background preferred.

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