15 Conflict Jobs

Training Manager (Bengali) Job Description Job Location: Fully Remote Designation: Training Manager Overview: NetCom Learning is seeking a dynamic Training Manager who will play a pivotal role in ensuring the highest quality of training delivery, fostering excellent client and instructor relationships, and upholding our commitment to continuous improvement and revenue optimization. The ideal candidate will exhibit exceptional flexibility, encompassing a broad spectrum of skills and knowledge in both technical training and employee development. At NetCom Learning, we thrive on our infectious enthusiasm for empowering people, nurturing a passion for learning, and catalyzing growth, all while fortifying our brand and culture. Responsibilities: Deliver world-class training experiences, ensuring optimal satisfaction and effectiveness. Cultivate and maintain positive relationships with clients, understanding their needs and expectations. Oversee and enhance instructor relationships, acting as a liaison between NetCom Learning and the training professionals. Maximize revenue delivery and mitigate any revenue leakage. Adhere to and improve upon existing processes, contributing to ongoing organizational improvements. Drive exceptional feedback scores for both personal performance and NetCom Learning s overall service. Proactively address and resolve any student issues during and after classes. Maintain clear, transparent, and timely communication with all stakeholders. Engage actively with instructors, fostering a positive and collaborative relationship, and providing regular performance feedback. Keep instructor profiles updated in the Instructor Portal, ensuring 100% accuracy for all active trainers. Minimize class cancellations by effectively managing and anticipating trainer availability and contingencies. Distribute and review 100% of class evaluations with instructors to facilitate continuous improvement. Proactively source and onboard trainers for new capabilities and backup for current courses, ensuring readiness and compliance with NetCom Learning s standards. Oversee the smooth onboarding of new trainers, ensuring they meet or exceed the minimum standards for teaching. Address and resolve all Training Delivery Reports (TDRs) efficiently and effectively. Qualifications and Skills: Fluency in Bengali (required) to effectively manage training sessions, instructors, and clients in Bengali-speaking regions. Proven experience in training management within a dynamic IT training environment. Strong interpersonal skills with the ability to build and maintain professional relationships. Excellent communication skills, both verbal and written. Ability to manage multiple tasks and priorities in a fast-paced setting. Deep understanding of training methodologies, adult learning principles, and the IT training industry. Demonstrated ability in problem-solving and conflict resolution. Familiarity with online training platforms and remote learning tools. Commitment to continuous personal and professional development. Why Join Us At NetCom Learning, you will be part of an organization that values your growth, encourages innovative thinking, and supports your professional development. Join us in our mission to empower individuals and organizations through learning, as we continue to be a beacon in the IT training industry. Role: Corporate Training - Other Industry Type: IT Services & Consulting Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate PG: Any Postgraduate

Training Manager (Bengali) Job Description Job Location: Fully Remote Designation: Training Manager Overview: NetCom Learning is seeking a dynamic Training Manager who will play a pivotal role in ensuring the highest quality of training delivery, fostering excellent client and instructor relationships, and upholding our commitment to continuous improvement and revenue optimization. The ideal candidate will exhibit exceptional flexibility, encompassing a broad spectrum of skills and knowledge in both technical training and employee development. At NetCom Learning, we thrive on our infectious enthusiasm for empowering people, nurturing a passion for learning, and catalyzing growth, all while fortifying our brand and culture. Responsibilities: Deliver world-class training experiences, ensuring optimal satisfaction and effectiveness. Cultivate and maintain positive relationships with clients, understanding their needs and expectations. Oversee and enhance instructor relationships, acting as a liaison between NetCom Learning and the training professionals. Maximize revenue delivery and mitigate any revenue leakage. Adhere to and improve upon existing processes, contributing to ongoing organizational improvements. Drive exceptional feedback scores for both personal performance and NetCom Learning s overall service. Proactively address and resolve any student issues during and after classes. Maintain clear, transparent, and timely communication with all stakeholders. Engage actively with instructors, fostering a positive and collaborative relationship, and providing regular performance feedback. Keep instructor profiles updated in the Instructor Portal, ensuring 100% accuracy for all active trainers. Minimize class cancellations by effectively managing and anticipating trainer availability and contingencies. Distribute and review 100% of class evaluations with instructors to facilitate continuous improvement. Proactively source and onboard trainers for new capabilities and backup for current courses, ensuring readiness and compliance with NetCom Learning s standards. Oversee the smooth onboarding of new trainers, ensuring they meet or exceed the minimum standards for teaching. Address and resolve all Training Delivery Reports (TDRs) efficiently and effectively. Qualifications and Skills: Fluency in Bengali (required) to effectively manage training sessions, instructors, and clients in Bengali-speaking regions. Proven experience in training management within a dynamic IT training environment. Strong interpersonal skills with the ability to build and maintain professional relationships. Excellent communication skills, both verbal and written. Ability to manage multiple tasks and priorities in a fast-paced setting. Deep understanding of training methodologies, adult learning principles, and the IT training industry. Demonstrated ability in problem-solving and conflict resolution. Familiarity with online training platforms and remote learning tools. Commitment to continuous personal and professional development. Why Join Us At NetCom Learning, you will be part of an organization that values your growth, encourages innovative thinking, and supports your professional development. Join us in our mission to empower individuals and organizations through learning, as we continue to be a beacon in the IT training industry. Role: Corporate Training - Other Industry Type: IT Services & Consulting Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate PG: Any Postgraduate

Training Manager (Bengali) Job Description Job Location: Fully Remote Designation: Training Manager Overview: NetCom Learning is seeking a dynamic Training Manager who will play a pivotal role in ensuring the highest quality of training delivery, fostering excellent client and instructor relationships, and upholding our commitment to continuous improvement and revenue optimization. The ideal candidate will exhibit exceptional flexibility, encompassing a broad spectrum of skills and knowledge in both technical training and employee development. At NetCom Learning, we thrive on our infectious enthusiasm for empowering people, nurturing a passion for learning, and catalyzing growth, all while fortifying our brand and culture. Responsibilities: Deliver world-class training experiences, ensuring optimal satisfaction and effectiveness. Cultivate and maintain positive relationships with clients, understanding their needs and expectations. Oversee and enhance instructor relationships, acting as a liaison between NetCom Learning and the training professionals. Maximize revenue delivery and mitigate any revenue leakage. Adhere to and improve upon existing processes, contributing to ongoing organizational improvements. Drive exceptional feedback scores for both personal performance and NetCom Learning s overall service. Proactively address and resolve any student issues during and after classes. Maintain clear, transparent, and timely communication with all stakeholders. Engage actively with instructors, fostering a positive and collaborative relationship, and providing regular performance feedback. Keep instructor profiles updated in the Instructor Portal, ensuring 100% accuracy for all active trainers. Minimize class cancellations by effectively managing and anticipating trainer availability and contingencies. Distribute and review 100% of class evaluations with instructors to facilitate continuous improvement. Proactively source and onboard trainers for new capabilities and backup for current courses, ensuring readiness and compliance with NetCom Learning s standards. Oversee the smooth onboarding of new trainers, ensuring they meet or exceed the minimum standards for teaching. Address and resolve all Training Delivery Reports (TDRs) efficiently and effectively. Qualifications and Skills: Fluency in Bengali (required) to effectively manage training sessions, instructors, and clients in Bengali-speaking regions. Proven experience in training management within a dynamic IT training environment. Strong interpersonal skills with the ability to build and maintain professional relationships. Excellent communication skills, both verbal and written. Ability to manage multiple tasks and priorities in a fast-paced setting. Deep understanding of training methodologies, adult learning principles, and the IT training industry. Demonstrated ability in problem-solving and conflict resolution. Familiarity with online training platforms and remote learning tools. Commitment to continuous personal and professional development. Why Join Us At NetCom Learning, you will be part of an organization that values your growth, encourages innovative thinking, and supports your professional development. Join us in our mission to empower individuals and organizations through learning, as we continue to be a beacon in the IT training industry. Role: Corporate Training - Other Industry Type: IT Services & Consulting Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate PG: Any Postgraduate

etermine the design and workout strategy for new projects. Lead the Project lifecycle closely following Governance models. • Identify and resolve issues reported within defines SLAs part of routine maintenance of existing applications built in SharePoint online. • Report extraction and automations to support different metrics, that are maintained in the applications. • Work with Stakeholders on the enhancements in the existing applications. Project Planning, Tracking, & Reporting • Workout budgetary estimates during kick off, after understanding the high-level requirements. • Support the team in project planning activities, identify risks proactively, escalating thru appropriate channels as required and responsible for closely tracking the actual efforts • Communicate regularly the status of Projects, risks that creeps, impediments if any. Design • Familiar with Microsoft Visio, Word to create HLD, LLD, DLD in various stages of SharePoint site development and maintenance. Job Summary: We are seeking a proactive and experienced Scrum Master to lead Agile teams in delivering high-quality products and solutions. The ideal candidate will have 4–5 years of hands-on experience in Agile methodologies, excellent facilitation skills, and a strong understanding of Scrum principles. You will be responsible for coaching teams, removing impediments, and ensuring Agile best practices are followed to drive continuous improvement and delivery excellence. Key Responsibilities: Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Guide and coach the team on Agile/Scrum practices and values. Work closely with Product Owners to ensure a well-defined and prioritized backlog. Remove impediments and foster a culture of continuous improvement. Track and report team metrics (velocity, burndown charts, etc.) to stakeholders. Promote transparency and collaboration across cross-functional teams. Support Agile adoption across the organization and contribute to Agile community of practice. Ensure the team adheres to Agile principles and maintains high levels of performance and quality. Required Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 4–5 years of experience as a Scrum Master in Agile environments. Strong understanding of Agile frameworks (Scrum, Kanban, SAFe). Certified Scrum Master (CSM) or equivalent certification preferred. Excellent communication, facilitation, and conflict-resolution skills. Experience with Agile tools such as Jira, Confluence, or Azure DevOps. Ability to work with distributed teams and manage multiple priorities. Preferred Skills: Experience in software development or technical background. Exposure to scaled Agile frameworks like SAFe or LeSS. Familiarity with DevOps practices and CI/CD pipelines. Strong stakeholder management and organizational skills. Location: This position can be based in any of the following locations: Chennai For internal use only: R000107677

etermine the design and workout strategy for new projects. Lead the Project lifecycle closely following Governance models. • Identify and resolve issues reported within defines SLAs part of routine maintenance of existing applications built in SharePoint online. • Report extraction and automations to support different metrics, that are maintained in the applications. • Work with Stakeholders on the enhancements in the existing applications. Project Planning, Tracking, & Reporting • Workout budgetary estimates during kick off, after understanding the high-level requirements. • Support the team in project planning activities, identify risks proactively, escalating thru appropriate channels as required and responsible for closely tracking the actual efforts • Communicate regularly the status of Projects, risks that creeps, impediments if any. Design • Familiar with Microsoft Visio, Word to create HLD, LLD, DLD in various stages of SharePoint site development and maintenance. Job Summary: We are seeking a proactive and experienced Scrum Master to lead Agile teams in delivering high-quality products and solutions. The ideal candidate will have 4–5 years of hands-on experience in Agile methodologies, excellent facilitation skills, and a strong understanding of Scrum principles. You will be responsible for coaching teams, removing impediments, and ensuring Agile best practices are followed to drive continuous improvement and delivery excellence. Key Responsibilities: Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Guide and coach the team on Agile/Scrum practices and values. Work closely with Product Owners to ensure a well-defined and prioritized backlog. Remove impediments and foster a culture of continuous improvement. Track and report team metrics (velocity, burndown charts, etc.) to stakeholders. Promote transparency and collaboration across cross-functional teams. Support Agile adoption across the organization and contribute to Agile community of practice. Ensure the team adheres to Agile principles and maintains high levels of performance and quality. Required Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 4–5 years of experience as a Scrum Master in Agile environments. Strong understanding of Agile frameworks (Scrum, Kanban, SAFe). Certified Scrum Master (CSM) or equivalent certification preferred. Excellent communication, facilitation, and conflict-resolution skills. Experience with Agile tools such as Jira, Confluence, or Azure DevOps. Ability to work with distributed teams and manage multiple priorities. Preferred Skills: Experience in software development or technical background. Exposure to scaled Agile frameworks like SAFe or LeSS. Familiarity with DevOps practices and CI/CD pipelines. Strong stakeholder management and organizational skills. Location: This position can be based in any of the following locations: Chennai For internal use only: R000107677

Position: Electrical Purchase Engineer* *Experience* required- 2-4 Years (Not more than that) *Location Chakan* *Email - jobpune12@gmail.com * *Education* : BE/DME (Electrical / E & TC) *Salary : 4.20 lpa* Responsibilities: 1. Relationship Building with Vendors. 2. Negotiation and Conflict Resolution. 3. Knowledge on electrical components. 4. Inventory Management. 5. Material Resources Management. 6. Operations Analysis. 7. Data Analysis. 8. *Electrical and Bought Outs like - Motor, Gearbox, Pneumatic components, Hydraulics components, Capital goods.*

Role: UK - Payroll Level: SPE (2-4 years exp) Location: Chennai Mode of Work: Work from Office (5 days) Purpose of role Responsible for day-to-day processing and running of payroll so that changes to employee are accurately recorded and paid. Also provides first line support to HR managers and employees across the business, responding to basic Payroll queries and signposting employees to policies, procedures, and specialist advice from other members of the team REQUIRED ATTRIBUTES Qualifications Appropriately qualified with experience in UK Payroll processing. Preferably having SAP hands on experience Key skills High levels of numeracy and accuracy - must have a good eye for alpha numeric detail Fast and accurate data input Excellent and timely verbal and written communication skills Excellent administration skills Able to work quickly to meet deadlines and manage multiple priorities Able to stay calm under pressure and remain focused on priorities. Able to remain professional in conflict situations or under pressure Microsoft Excel knowledge Experience Preferably two to three years' experience in a demanding UK payroll processing role with some exposure to customers and meeting deadlines. HR experience desirable but not essential. Characteristics Customer focused, tenacious, empathetic, discretion, flexible, prioritization skills, confident, resilient, problem-solving skills, decisive thinker.

Hiring Alert: Join a Legacy Brand with 80+ Years of Excellence! United Consulting is hiring for a prestigious 80-year-old product-based organization located in Baner, Pune . If you're looking for stability, a strong brand name, and an exciting opportunity to grow your careerthis is it! Location : Baner, Pune Shift : Fixed US Shifts Weekends Off Free Cabs Provided Open Roles : 1 Associate / Sr. Associate Inside Sales 2 Sr. Associate Collections Eligibility Criteria For Inside Sales: Graduation (Mandatory) Excellent Communication Skills Minimum 2+ Years of Experience in Inside Sales, Cold Calling, Cross-Selling / Upselling Immediate Joiners Preferred Salary : Based on Interview (Negotiable) + Attractive Incentives For Sr. Associate Collections: 2 to 7 Years of Experience in Collections Graduation (Mandatory) Excellent Communication Skills Immediate Joiners Preferred Pilot Process Be Part of Something New and Exciting! Why Join Work with a legacy brand Fixed shifts and weekends off Career growth and attractive incentives Apply Now! Dont miss out on this great opportunity! Contact us today to kickstart your career journey with a legacy brand.

Staff Management: Hiring, training, scheduling, and evaluating the performance of housekeeping staff. Operational Management: Planning and overseeing daily housekeeping operations, including room cleaning, laundry, and inventory management. Quality Control: Implementing and enforcing cleaning standards, conducting regular inspections, and addressing any issues related to cleanliness. Budget Management: Developing and adhering to the housekeeping budget, managing expenses, and optimizing resource allocation. Guest/Resident Satisfaction: Ensuring a high level of cleanliness and comfort for guests or residents by addressing complaints and requests promptly. Collaboration: Working with other departments, such as front office, maintenance, and food and beverage, to coordinate services and ensure a seamless experience. Process Improvement: Identifying opportunities to enhance efficiency and service quality within the housekeeping department. Safety and Security: Ensuring compliance with safety and hygiene regulations, as well as safeguarding guest property. Strategic Planning: Developing and implementing strategies for long-term housekeeping operations and service improvement. Skills Required: Leadership and Management: Ability to effectively lead, motivate, and manage a team of housekeeping staff. Organizational Skills: Strong ability to plan, prioritize, and manage multiple tasks and projects simultaneously. Communication Skills: Excellent verbal and written communication skills to interact with staff, guests, and other departments. Problem-Solving Skills: Ability to identify and resolve issues related to cleanliness, staffing, or operational procedures. Technical Skills: Knowledge of cleaning techniques, equipment, and supplies, as well as basic computer skills for record-keeping and reporting. Financial Acumen: Understanding of budgeting, cost control, and financial reporting related to housekeeping operations.

Job Summary: Conducting internal Investigations on complaints/ allegations of Behavioral, workplace harassment, employee disputes & other misconducts/ violation of policies. Managing POSH Investigations through IC committees and monitoring the progress of POSH investigations. Coordinating with other verticals of Fraud Monitoring Unit and prepare Management Dashboards, insights on investigations findings. Collaboration with other vertical heads and assist/ lead in preparing monthly, quarterly dashboards/ newsletters for Management. Responsible for preparing the quarterly decks/ reports in coordination with other verticals of Fraud Monitoring Unit for management governance meetings. End to end responsibility of managing the cases assigned for investigation High End Documentation of Cases/projects/assignments Assisting Behavioral Investigations & Central POSH Lead in Statutory Compliance, Governance and Reporting under POSH act Basis non- compliant severity provides recommendations to internal AMLI stakeholders for amendments in pre - established policies and procedures Assisting in Consequence Management Conducting educatory/awareness sessions Open to travel to other locations(pan-India) and support business requirement at short notice Role & Responsibilities: Handling complaints of Behavioral/ workplace harassment for investigations Ensure conclusion of investigation in timely and qualitative manner. Analyze trends to identify hotspots and work closely with HR and Business Leaders create interventions Digital Enablement Preferred Candidate Profile: Graduate/Post Graduate Degree preferably in Law/ HR 6+ years' experience in employee conflict investigations and resolutions. Deep knowledge of HR Policies and Procedures Skilled in Microsoft office suit including power point & advanced excel

Skill : Scrum Master Agile coach/RTE Experience : 4 Years - 12 years Location : Kochi Notice Period - Immediate - 30 days Job Description: Key Responsibilities: Coach and mentor Agile teams, Scrum Masters, Product Owners, and leadership on Agile principles, frameworks (Scrum, Kanban, SAFe, etc.), and best practices. Facilitate Agile ceremonies and workshops, including retrospectives, planning sessions, and Agile maturity assessments. Drive Agile adoption across the organization by identifying and removing impediments to Agile success. Collaborate with stakeholders to align Agile practices with business goals and delivery outcomes. Develop and deliver training programs to build Agile capabilities across teams. Promote a culture of continuous learning, experimentation, and feedback. Measure and report on Agile maturity and team performance using relevant metrics and KPIs. Facilitating key ART events Coordinate and drive Scrum Masters in the ART towards a common goal PI Planning Support the scaling of Agile practices across multiple teams and departments Required Qualifications: Proven experience as an Agile Coach, Scrum Master, or Agile Practitioner. Deep understanding of Agile frameworks (Scrum, Kanban, SAFe, LeSS, etc.). Strong facilitation, coaching, and mentoring skills. Excellent communication, interpersonal, and conflict-resolution skills. Experience with Agile tools such as Jira, Confluence, Azure DevOps, etc. SAFe Release Train Engineer (RTE) Certification Agile certifications such as ICP-ACC, SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), or equivalent. Preferred Qualifications: Experience in Agile transformation at scale in large or complex organizations. Background in software development, product management, or project management. Familiarity with Lean, DevOps, and Design Thinking principles. Strong analytical and problem-solving skills.

Job Title: HR Manager Company Name: Centre for Good Governance Job Description: The HR Manager at the Centre for Good Governance will be responsible for overseeing all aspects of human resources practices and processes. You will support business needs and ensure the proper implementation of HR strategies and initiatives. Your role will involve managing the recruitment and selection process, onboarding new employees, performance management, employee relations, and compliance with labor regulations. Additionally, you will be tasked with promoting a positive workplace culture, implementing training programs, and assisting with organizational development initiatives. Key Responsibilities: - Develop and implement HR strategies aligned with the overall business goals. - Manage the recruitment and selection process, from job postings to candidate selection. - Conduct employee onboarding and orientation programs. - Oversee performance management processes, including goal setting, performance reviews, and feedback sessions. - Address employee relations issues and mediate when necessary to maintain a positive work environment. - Ensure compliance with labor laws and regulations, including maintaining employee records. - Organize and facilitate training and development programs for staff. - Collaborate with management to assess workforce needs and develop talent management initiatives. - Prepare and maintain HR reports and metrics to track and analyze HR data. - Foster a culture of continuous improvement and employee engagement. Skills and Tools Required: - Strong knowledge of HR practices, labor laws, and regulations. - Excellent interpersonal and communication skills. - Strong problem-solving and conflict-resolution abilities. - Proficient in HR software and tools, such as HRIS systems and applicant tracking systems. - Ability to handle sensitive information confidentially and with integrity. - Strong organizational skills and the ability to manage multiple tasks simultaneously. - Experience in employee training and development program design. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and data analysis tools. - A degree in Human Resources Management, Business Administration, or a related field is preferred. - Previous experience in a similar HR role is desirable. This position is pivotal to the success of the Centre for Good Governance, and we are looking for a motivated and skilled HR Manager to join our team and contribute to our mission. Roles and Responsibilities Roles & Responsibilities: Responsible for Employee Management Life Cycle i.e from hiring to exit Organize Induction program for new hires Monitor implementation of HR systems for CGG, such as Performance Appraisal, Compensation & Benefits, Career and Succession Planning etc. Responsible for maintain all HR records related to leave and attendance in VirtuO Management of KPIs in VirtuO Management of empanelled agencies for recruitments Management of Contract Staffing agencies working with CGG Coordinate with Insurance company for Mediclaim and Accident insurance Policy Manage employee relations activities and employee issues. Responsible for employee engagement programs. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's HR policies and practices. Ensure implementation of HR policy and compliance of the same and give inputs on HR policies w.r.t its compliance in CGG Updation of HR Policy at CGG Provide inputs towards planning and developing of HR budget Monitor and control the HR budget utilization Work in close coordination with the management to capture key expectations form the human resources function and provide efficient service and support to them Setup processes for handling employee issues and grievances Ensure effective communication of HR System and Policies and consistent application across levels and locations Co-ordination with various Division of CGG Ensure statutory and regulatory compliances are adhered consistently Work towards progressive automation of manual HR processes Responsible for Exit Process Provide required reports as per need basis. Any other work allotted from time to time

Should have minimum 1yr of Exp in ethics &compliance, independence compliance, conflict checks (no AML/KYC)**** Only 30days to immediate joiners apply.***** Key skill requirements 1.1-4 years of work experience 2.experience using external online search engines, company registries and using research and screening tools such as Orbis 3. Function as a member of extended member firm team 4. Excellent time management and ability to work under pressure with attention to detail 5. Adaptable, flexible and receptive to change 6. Self-motivated and able to work without supervision 7. Experience of using data sources such as Companies House, Dun & Bradstreet, BvD etc 8. Able to apply knowledge of MS Office applications including Excel and Teams

Associate Manager: Job Title: Associate Manager Human Resources (HR Generalist) Location: Ghaziabad Department: Human Resources Reports to: HR Head Employment Type: Full-Time Job Summary: We are seeking a dynamic and detail-oriented Associate Manager Human Resources to join our HR team in a generalist capacity. The ideal candidate will support a wide range of HR functions, including recruitment, onboarding, employee relations, benefits administration, and compliance. This role requires a proactive professional with strong interpersonal skills and a comprehensive understanding of HR policies and best practices. Key Responsibilities: Assist in the recruitment and onboarding process , including posting job openings, screening resumes, conducting interviews, and coordinating new hire orientation. Administer employee benefits programs and assist with the annual open enrollment process. Maintain accurate and up-to-date employee records , ensuring compliance with legal and regulatory requirements. Serve as a point of contact for employee inquiries regarding company policies, benefit programs, and workplace concerns. Support performance management initiatives, including goal setting, performance evaluations, and feedback sessions. Address and resolve employee relations issues and concerns in a timely and professional manner. Assist in the development and implementation of HR policies and procedures aligned with organizational goals. Coordinate training and development programs to support employee growth and organizational effectiveness. Ensure HR practices are compliant with federal, state, and local employment laws and regulations. Prepare, track, and analyze HR metrics and reports to assist in workforce planning and strategic decision-making. Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field (Masters or HR certification preferred). 47 years of experience in an HR generalist role, preferably in a corporate setting. Solid knowledge of HR functions, employment law, and HR best practices. Strong interpersonal, communication, and conflict-resolution skills. Ability to handle sensitive information with discretion and professionalism. Proficiency in HRIS systems and Microsoft Office Suite. Key Competencies: Team-oriented and collaborative Attention to detail and organizational skills Analytical mindset with a problem-solving attitude Adaptability and flexibility in a fast-paced environment High level of integrity and confidentiality

Job Summary: The Regional Patient Experience Manager will be responsible for driving and overseeing corporate-led patient experience initiatives across multiple hospitals in the assigned region. The role involves reviewing patient feedback, ensuring timely actions, and monitoring the implementation and effectiveness of various experience enhancement programs to deliver world-class service to patients and their families. Roles and Responsibilities Key Roles & Responsibilities: Drive Corporate Initiatives: Implement and ensure adherence to corporate strategies, frameworks, and programs aimed at improving patient experience across hospitals in the region. Oversee Patient Feedback Management: Supervise the collection, analysis, and resolution of patient feedback, complaints, and suggestions, ensuring swift and effective responses. Review Patient Experience Data: Analyze patient feedback reports, identify trends, and collaborate with hospital leadership to develop targeted action plans for improvement. Monitor Initiatives: Track and assess the execution of patient experience initiatives, ensuring alignment with corporate standards and goals. Stakeholder Engagement: Partner with hospital management, nursing, and other clinical/non-clinical teams to foster a patient-centric culture. Training & Development: Support staff training programs to enhance patient interaction skills and service quality. Reporting: Prepare and present periodic reports on patient experience metrics, achievements, and improvement opportunities to regional and corporate leadership. Key Competencies Patient-centric mindset Strong leadership and team coordination skills Data-driven decision-making Excellent interpersonal and conflict-resolution skills Commitment to service excellence Work Location Manipal Hospital, Old Airport Road