78 Guest Jobs

Valet Attendant is primarily responsible for safely parking and retrieving vehicles for guests, providing excellent customer service, and maintaining a clean and organized valet area. They greet guests, assist with luggage, and offer directions or information about the facility. Junior attendants focus on vehicle handling and guest interaction, while senior attendants may oversee operations and ensure service standards are met. Key Responsibilities: Parking and Retrieval: Safely and efficiently park and retrieve vehicles for guests. Customer Service: Greet guests warmly, assist with luggage, and provide directions or information. Vehicle Handling: Handle vehicles with care, ensuring they are parked in designated areas and keys are stored securely. Record Keeping: Maintain accurate records of vehicle locations and key management. Safety and Security: Adhere to all safety and security procedures, including traffic and parking regulations. Cleanliness: Maintain a clean and organized valet area, free from debris and hazards. Communication: Communicate effectively with guests, front desk staff, and other relevant personnel. Problem Solving: Handle guest complaints or concerns professionally and escalate issues when necessary. Assistance: Assist guests with various needs, such as jump-starting vehicles or calling for assistance.

Guest Relation Executive Job Description Review arrival lists to welcome guests Attend to special guests and answer their inquiries. Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, areas, and venues and promote services Anticipate guest needs and build rapport with customers. Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to the Guest Relations Manager when needed. Record information in the logbook daily. Ensure compliance with health and quality standards.

We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, youll help our company grow and thrive. Responsibilities Oversee day-to-day operations Design strategy and set goals for growth Maintain budgets and optimize expenses Set policies and processes Ensure employees work productively and develop professionally Oversee recruitment and training of new employees Evaluate and improve operations and financial performance Direct the employee assessment process Prepare regular reports for upper management Ensure staff follows health and safety regulations Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Our company is growing rapidly and is looking to fill the role of housekeeping room attendant. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Responsibilities for housekeeping room attendant Cleans and straightens room Removes and disposes of trash, soiled linen Inventories and maintains the cleanliness of the linen closets Projects an image of professionalism, friendliness and willingness to provide personalized service to our guests Respond promptly to guest requests such as special cleaning times Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition Review and understand the work report and room assignment sheet Prepare for the work day appropriately to ensure an adequate supply of clean linens, towels, amenities, cleaning supplies and other related materials are on hand Clean, dust, sanitize and supply guest rooms according to departmental procedures Report deficiencies in guest rooms and guest public areas to the Coordinator for appropriate response

Our company is growing rapidly and is searching for experienced candidates for the position of banquet chef. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Responsibilities for banquet chef Provide support and leadership to accomplish our Medallia food quality score Conduct a frequent walkthrough of Banquet, Garde Manger and Main Kitchen areas and direct respective personnel to correct any deficiencies ensuring that quality and details are being maintained Provide Banquet Sous Chefs and Line Level Associates with proper training with developmental opportunities that will aid in their career aspirations Meet with Banquet Sous Chefs to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance Provide management and support of all Banquet kitchen employees ensuring proper scheduling and vacation planning Oversee and provides management and support of all kitchen employees ensuring proper scheduling and vacation planning Walk all banquet functions daily and review daily menus, offering feedback to Banquet Sous Chefs Check and ensure that all opening/closing duties are completed to standard Assist management in hiring, training, supervising and scheduling associates Prepare, cook, and present food in accordance with productivity standards, costs controls and forecast

Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Responsible for set up of all operating equipment's and ensure to inspect linen, and condiments before the service, Ensure to be familiar with all dishes on the menu, Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills, Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner, Ensure to handle the luggage in a courteous and efficient manner, Control room inventory and assign room per guest needs, Ensure to be familiar with the property lay out, fire exits and elevator locations, Report any equipment malfunction, emergency situations or suspicious persons to the Director Guest Service, Qualifications BHM degree with 1 year experience as Front Office Associate or Fresher, Show

Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Must have a thorough working knowledge of the F&B Service & Front Office operations to include the F&B, front desk, reception/cashiering procedures and reservations, Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive, Assists in conducting training for all F&B/Front Office employees, Attend and directs daily front office operations and as a one of the team, Attends to credit problems, Performs any other duties as directed by the Guest Service Manager, Assists Director Guest Services formulating new procedures and directives in order to continue improve the Guest Service Department, Provide efficient, friendly and professional service to all guests, Lead by example when attending to guest requests Show efficiency in constantly striving to provide Total Customer Satisfaction, Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise, Work together with trust so that colleagues and management meet the goals of the department/Hotel, Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency, Take every opportunity to be a ?salesperson? by active selling of special promotions and facilities available within the Hotel, Qualifications BHM degree with 3 years experience as Team leader or 1 year experience as AMGS Show

Company Description ibis Chennai City Centre benefits from a highly advantageous location Located on Anna Salai Road (aka Mount Road), opposite Thousand Light Metro Station, the hotel is only 20 minutes from the Chennai Airport via metro Whether you are travelling for business or leisure, you will find the most bustling areas in close proximity, such as T Nagar, Marina Beach, Chepauk Stadium, Chennai Port, and the business districts of Nungambakkam, Egmore, Parry's, Teynampet, Mylapore and Alwarpet, It is the undoubtedly the most convenient base for all travellers, being minutes away from the country's' leading cutting-edge hospital, Sankara Nethralaya which is a quick 15 minute drive away, with several Apollo hospitals within walking distance The 24hour front desk provides car rental services for convenient travel The hotel features state-of-the-art meeting spaces and open-air alfresco dining space Job Description Manage the day-to-day operations of the Housekeeping department, including staff supervision and resource allocation, Maintain high standards of cleanliness and hygiene throughout the property, including guest rooms, public areas, and lobbies, Establish and implement housekeeping procedures, work schedules, and quality control measures, Address and resolve guest complaints related to housekeeping services promptly and effectively, Ensure proper maintenance and inventory of housekeeping equipment and supplies, Qualifications Minimum 6-8 years of experience, including 1-2 years in a similar role Strong leadership, interpersonal, and communication skills Results and service-oriented with attention to detail Ability to multi-task and work effectively under pressure Show

Company Description "Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Provide effective support to the team to enable them to provide effective and efficient services, Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction, Ensure quality and appropriateness of customer service provided To maintain Front Office log book and shift reports, Qualifications Your experience and skills include: Service focused personality is essential and previous leadership experience required, Prior experience working with Opera or a related system, Proven ability to build and maintain good relationships with all stakeholders, Communicate thoughts, actions and opportunities clearly with strong networking skills, Ability to lead by example, believe in a strong team culture and set the scene for high performance, Additional Information Your Team And Working Environment Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, Show

Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor / Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Responsible for set up of all operating equipment's and ensure to inspect linen, and condiments before the service, Ensure to be familiar with all dishes on the menu, Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills, Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner, Ensure to handle the luggage in a courteous and efficient manner, Control room inventory and assign room per guest needs, Ensure to be familiar with the property lay out, fire exits and elevator locations, Report any equipment malfunction, emergency situations or suspicious persons to the Director Guest Service, Qualifications BHM degree with 1 year experience as Front Office Associate or Fresher, Show

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Front Office Executive of the Orientation Centre (OC), you will be the first point of contact for all visitors, clients, and stakeholders. Your role involves managing the front desk, coordinating visitor experiences, and providing a warm and professional welcome to all guests. You will be responsible for maintaining a smooth and efficient operation of the front office while supporting administrative tasks and ensuring high-quality service. Key Responsibilities Greet and assist visitors in a friendly and professional manner Answer and direct incoming phone calls, addressing inquiries or directing to the appropriate department Maintain a clean and organized front desk and reception area Coordinate and manage visitor registrations, ensuring a seamless and pleasant experience Provide information about the Orientation Centre, its services, and facilities to visitors Guide visitors through the check-in process and ensure they are directed to their scheduled appointments or tours Assist with scheduling appointments, meetings, and tours for visitors and internal staff Maintain and update records of visitor logs, appointments, and correspondence Handle basic administrative tasks such as filing, photocopying, and managing office supplies Address and resolve visitor inquiries, concerns, or complaints in a professional manner Ensure visitors are comfortable and provided with necessary information or refreshments Collaborate with internal teams to provide timely responses to visitor queries or requests Liaise with housekeeping, security, and other departments to ensure the OC runs efficiently Provide feedback on visitor experiences and suggest improvements for enhancing service quality Coordinate events at JW/OC Reaching out to customers post visit for any further information/support where appropriate Key Attributes Proficiency in Microsoft Office (Word, Excel, Outlook) Familiarity with front office or reception management systems Fluency in English; knowledge of additional languages is a plus Positive attitude and professional demeanor Previous experience in the hospitality or corporate sector is preferred Self Driven and Goal/Result Oriented Attention to Detail Creativity/Innovation Decision Making/Judgment Qualifications and Experience Education: Bachelor’s degree or diploma in Hospitality, Business Administration, or a related field Experience: 4-6 years of experience in front office, reception, or customer service roles Skills: Excellent verbal and written communication skills Strong interpersonal and customer service abilities Organizational skills and attention to detail Strong problem-solving skills and ability to work independently Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms

The main duties of the role include reviewing the progress of the resort's Training Plan and making recommendations where necessary. You will assist the Executive Committee and Heads of Department in identifying training needs within each department. Coordinating and monitoring the resort's Training Plan and Calendar will be a key responsibility. You will also be responsible for ensuring grooming standards are maintained and adhered to by all employees. Advising the Director of Human Resources on new support materials, staying informed of training developments, materials, and techniques, and ensuring Departmental Trainers are adequately trained are important aspects of the role. It will be your responsibility to oversee skills training, departmental standards, and the performance of Departmental Trainers in each department. Conducting monthly Departmental Trainer forums and activities, as well as planning and implementing General/Core and Management Training, are part of the job scope. In terms of customer service, you will support the resort's focus on service excellence by training others to provide exceptional service to both external and internal customers. Financial responsibilities will include preparing, implementing, and monitoring the resort's Training Budget, ensuring all costs are controlled, and financial objectives are supported. Personnel management involves overseeing the punctuality and appearance of Human Resources employees, conducting Performance Development Discussions, and supporting the professional development of employees. You will also be involved in marketing training programs and ensuring effective communication of core values and behavioural standards to all employees. Administrative tasks will include assisting in the smooth running of the Human Resources Division, maintaining employee training records, and ensuring the security and maintenance of training facilities and materials. Additionally, you will be expected to maintain positive relationships with relevant stakeholders, respond to industry and company changes, and adhere to all resort rules and regulations. In summary, the Assistant L&D Manager will play a crucial role in developing a strong Learning and Development culture within the resort, supporting service excellence, financial objectives, personnel management, and administrative functions to ensure the overall success of the training programs and employee development initiatives. Benefits for this full-time position include cell phone reimbursement, commuter assistance, flexible schedule, provided food, health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund. The schedule is day shift with a yearly bonus. Applicants must have experience in fostering a CSR conscious culture, a Bachelor's degree, relevant experience in the hospitality industry, proficiency in English and Hindi, and preferably a Train The Trainer certification. The position is located in Madikeri, Karnataka, and requires in-person work.,

Job Title: Receptionist Location: Anna Nagar, Chennai Experience Required: Minimum 1 year Qualification: Graduate Job Description: We are looking for a Receptionist who is professional, courteous, and fluent in Tamil, Hindi, and English . The ideal candidate will be the first point of contact for visitors and callers, ensuring a welcoming and efficient front-desk experience. Key Responsibilities: Greet and assist visitors in a friendly and professional manner Answer, screen, and forward incoming phone calls Maintain reception area cleanliness and presentability Handle basic administrative and clerical tasks (e.g., filing, photocopying, emailing) Schedule appointments and maintain visitor records Coordinate with internal teams as needed Key Skills: Excellent verbal and written communication skills in Tamil, Hindi, and English Proficient in MS Office (Word, Excel, Outlook) Strong interpersonal and organizational skills Professional attitude and appearance

SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial

SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial

SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial

SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial