Head Sales Consumables

Job Description

Job Description Driving overall sales of Non Pharma machines at ACGE level and Consumables (Format Parts/Change Parts/Tablet Tooling) on PAN India basis resulting in significant increase in % share of business from existing customers and to get targeted lost customers back on our fold while making in-roads to new customers. The job also includes implementing the strategy key action plans coming out of FP sales strategy and to ensure high customer delight. Primary Responsibilities Strategic and planning Focusing on Non-Pharma business development in domestic market by proactive scouting of new clients / revival of lost clients. Implement and execute in every region all the key strategic actions coming out of FP sales strategy in coordination with ZSHs and TIC. Ensuring stability in Tablet Tooling business on monthly basis. Maintaining and retaining the business share in change parts business on monthly basis. Provide market intelligence to management to support formulating organisation’s strategies with respect to pricing & delivery, quality analysis, competition movements etc. Functional Core Achieving budgeted sales for Non Pharma in domestic sales. Achieving budgeted consumables sales for domestic. Customer relationship management, specially with respect to end users, production, packaging development, purchase and marketing team of customers Market-Competition-Product insight Proactively promoting cross selling and synergy sales. Driving monthly collections along with regional TIC to so as to maintain DSO Monitoring and ensuring faster resolution of all customer complaints including Hotspot cases of FP Collaborate with all stakeholders inside and outside of the organisation for achievement of business results.9. Monitoring FP strategy execution. Internal process Developing Rolling plan with team for 2 months’ planning and production for format parts and change parts. Developing Rolling plan for 1 month planning and production for Tablet Tooling. Closely work with NPD and product management (PAM T) for development of product feeding attachments which needs to be integrated with high speed cartoner (KARTONX) for Non Pharma business development. Follow Internal approval mechanisms A/R management Ensure compliance to ISO processes Ensure compliance to CEI audit Monitoring customer challenges and ensure faster resolutions. Self-development To be a good listener both internally and externally and come out with solutions for problems / challenges faced in execution. To emerge out as a leader for consumables sales team. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Key Result Areas  Financials: Achieve Budgeted Sales for Non Pharma and Consumables for domestic, ensure monthly collections so as to maintain DSO, ensure monthly despatches so as to maintain linearity.  Market & Customer: Develop new customers, ensure % share of our business from existing accounts, getting targeted lost customers back on our fold.  Strategic: Implement strategic actions coming out of FP sales strategy {e.g., ARC} in each the zone in coordination with TIC and Zonal Head.  Strategic: Closely working with NPD and product management (PAM T) for development of product feeding attachments which needs to be integrated with KARTONX, high speed cartoning required for Non Pharma business development.  Systems and Processes: Ensure CRM management and ensure all customer complaints are closely monitored and action in coordination with Aftermarket/FP operations team including those of Hotspots for the region  Implementing training modules for team and developing skilled team with cross product knowledge for Non DNA products like ICS, TFA, PFA, TT etc. so as to enable team to drive sales independently in their respective zone/s respectively. Key Interfaces Internal Interfaces External Interfaces  Design {m/c as well as FP/ICS/TT}  Operations {Production, FP operations}  PPC  PSM  Sales Support for commercial & logistics  Aftermarket  Finance  Customer – Top management, Packaging development, End user/Production, Purchase their Marketing etc.  Other ACG group companies {Capsules and Films & Foils} Show more Show less