Head of Sales

Role Overview

The Key Account Manager at TeleCMI will play a pivotal role in managing

strategic client accounts, ensuring seamless customer experience, driving

product adoption, and expanding account revenue. You will be responsible for

building long-lasting client relationships, identifying growth opportunities, and

being the client’s internal advocate within TeleCMI. This role blends sales,

consulting, and relationship management.

Key Responsibilities

1. Sales Strategy & Execution

2. Inbound & Enterprise Sales

3. Channel Sales Development

4. Key Account Management

5. Customer Success Management

6. Team Leadership & Enablement

Requirements :

• 10+ years of B2B sales or revenue leadership experience in SaaS, CPaaS, or telecom

• Proven track record in handling sales + customer success functions

• Experience selling to Indian enterprises and managing strategic accounts

• Familiarity with inbound, partner, and enterprise sales motions

• Deep understanding of customer success frameworks, lifecycle stages, and metrics

• Strong knowledge of Indian telecom/VoIP regulatory norms (TRAI, DLT, etc.)

• Excellent leadership, communication, and cross-functional collaboration skills

• Data-driven, CRM-savvy, and process-oriented

For More Information, connect with us

Pradeep - Manager-TA

Mob - 7838505506