Head of Operations - Wealth products

Yubi, formerly known as CredAvenue, is redefining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize them.

In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club after a Series B fundraising round of $137 million. Our journey, which began in 2020, is driven by the vision of transforming and deepening the global institutional debt market through technology. Our two-sided marketplace helps both institutional/HNI investors and corporates access the broadest network of debt products and stakeholders. All five of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance

Yubi Markets

At Yubi Markets, we understand that clients expect a one-stop shop experience when it comes to financial products (NCDs, FDs, PMS, Mutual funds etc). We have therefore designed our platform likewise enabling partners and investors to manage needs from a single place.Our goal is to democratize access to high quality financial products to consumers in India through technology & enabling access to investors across categories.

Currently, we have onboarded 4,000+ corporates, 350+ investors, and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed, and Lightrock, Yubi is the only-of-its-kind debt platform globally, revolutionising the segment.

At Yubi, people are at the core of our business and our most valuable asset. Our team of 650+ like-minded individuals is changing the way people perceive debt. We are highly motivated, driven, and create purposeful impact. Come, join the club and be a part of our epic growth story.

About the Role

We are seeking a dynamic and strategic Head of Operations to lead and optimize Yubi’s operational excellence across products, trade execution, and client delivery. The ideal candidate will have significant experience in financial or fintech operations (debt, equity, fixed income, and portfolio management) with a proven track record of scaling teams and processes in a high-growth environment. You will be responsible for stakeholder engagement, regulatory compliance, digitization, automation, and continuous improvement to support Yubi’s business and technology scale.

Key Responsibilities-

Operational Strategy & Execution

• Define and drive the operational strategy to support Yubi’s growth and streamline business processes across all platforms.
• Own end-to-end process mapping, metrics, and dashboards for service delivery, operational efficiency, and control.

Team Leadership & Development

• Build, lead, and mentor high-performing operations teams across multiple business lines.
• Foster a culture of continuous improvement, high accountability, and cross-functional collaboration.

Business and Platform Operations

• Oversee all trade execution (including BSE/NSE), client onboarding, transaction management, settlements, reconciliations, and day-to-day BAU operations.
• Ensure timely and seamless service delivery for enterprise clients.

Process Improvement & Automation

• Identify gaps, inefficiencies, and risks in current processes. Implement automation and digitization initiatives to enhance scalability and reduce cost.

Compliance, Risk & Audit

• Ensure compliance with regulatory, risk, and internal policy requirements.
• Lead operational audits, resolve audit observations, and proactively mitigate risk.

Stakeholder & Client Management

• Act as the main point of contact for key stakeholders (internal and external), driving strong working relationships and excellent client service.
• Collaborate closely with technology, product, integration, and sales teams.

Project Management & Delivery

• Oversee key projects, set objectives/KPIs, manage timelines, and ensure smooth implementation of new product features or operational changes.

Reporting & Communication

• Present business performance metrics, process health, and improvement plans to management and the board.

Skills & Qualifications

• 10+ years of experience in operations management within financial services, fintech, or capital markets.
• Demonstrated experience scaling teams and processes in a high-growth, digital-first environment.
• Deep expertise in debt markets, equity, fixed income, portfolio/DP operations, and trade execution.
• Strong knowledge of regulatory compliance and risk management.
• Proficiency in process automation tools, project management, and operational controls.
• Excellent leadership, stakeholder management, and communication skills.
• Entrepreneurial mindset with a passion for innovation and continuous improvement.
• Advanced skills in Excel, G-Suite, and operations dashboards.