Head of Human Resources

Key Responsibilities:

1. Vendor Empanelment & Management

• Identify, evaluate, and onboard external recruitment agencies/vendors as per organizational needs.
• Negotiate commercial terms and finalize contracts with staffing partners.
• Periodically review vendor performance based on key metrics like TAT, quality of hires, closure ratio, and cost-per-hire.
• Maintain a panel of trusted and high-performing recruitment vendors for various talent segments (tech/non-tech/senior leadership).

Talent Acquisition & Recruitment Strategy

• Collaborate with department heads and senior leadership to forecast hiring needs and build recruitment plans.
• Manage the recruitment lifecycle from requisition to onboarding for leadership and niche roles.
• Ensure timely closure of critical positions with the help of internal team and vendors.
• Monitor recruitment KPIs and provide dashboards/reports to management.

Stakeholder & Leadership Coordination

• Act as the HR point of contact for CXOs and Business Heads on hiring matters.
• Facilitate alignment between business goals and recruitment strategies.
• Prepare recruitment updates for senior management reviews and board meetings.

Process Excellence & Compliance

• Ensure recruitment process adheres to internal HR policies and external compliance standards.
• Drive recruitment process improvements, automation, and vendor SLAs.
• Maintain updated documentation for all empanelment contracts and compliance audits.

Team Management (Optional)

• Mentor and guide a small team of recruiters if applicable.
• Set performance goals and support their career development.