Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. Reporting to the VP of HR in the US, the India HR Leader will drive HR support and talent strategy to align with business objectives for the HR organization for Lyric India. This role will be Hybrid in our Hyderabad, India office 3x per week. Job Summary: S/he will develop and execute the P&C strategy in accordance with the Lyric enterprise and India strategy which will support the underlying business plans. The key areas of focus will be workforce planning, organizational effectiveness, talent management, employee experience, leadership development and learning & development to drive business growth. Provide senior level, strategic HR advice on the interpretation of HR policies and procedures, employment legislation, recruitment strategies, and managing change processes, providing risk analysis to support this. Constructively challenge decisions which are not aligned to Company values or the best interest of the Lyric India organization. Role will partner with US HR team to ensure collaboration on Lyric enterprise initiatives ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES Developing and delivering a People/ HR strategy that contributes to the achievement of the business objectives and helps the organization make the most of its people. Acting as a strategic and commercial sounding board and advisor to the India Country Head and executives on Lyric India people strategy. S/he will be expected to provide creative and insightful solutions to critical HR issues and advise other members of the India executive team accordingly. In liaison with the India Country Head, take accountability for enhancing the Culture and employee engagement of the local business units. Providing expert input on organization design and development, including advising on and developing methods to cultivate Lyric’s culture in line with its values and to foster inclusivity. Championing the talent agenda, developing an employee value proposition and ensuring that the company is set up to attract, develop and retain the highest-caliber individuals and be responsible for providing a stellar employee experience for employees across functions and career stages. Drive and propagate company culture consistently across all employees / geographies; developing and implementing compensation and benefit plans that are both competitive and efficient; manage executive coaching and leadership training; Owning, reviewing and implementing relevant site HR policies, practices, and legislation while effectively supporting business goals and maintaining a flexible, innovative performance culture. Building strong relationships with leaders and teams within the business globally to enhance overall individual, team & organizational performance; Leading the planning, management and delivery of effective employee communications. In addition to the above, use data and technology to develop strategies for managing and enhancing the global workforce; partner with management to address day-to-day HR operational issues such as employee relations, compensation reviews, escalated benefits issues, performance management, training and potential policy violations; develop and implement methodologies to enhance employee engagement and retention etc. Maintain current knowledge of industry trends and employment legislation to ensure regulatory compliance REQUIRED QUALIFICATIONS Bachelor's degree in Human Resources or business, MBA preferred 15+ years of experience in various Human Resources roles with demonstrated HR Business Partner experience and success in a leadership role Previous people management experience PREFERRED QUALIFICATIONS Demonstrated success working effectively with senior management to impact and influence decision making Demonstrated ability to proactively anticipate and prevent business obstacles and drive necessary change Broad experience in developing and implementing change management initiatives and driving performance Strong interpersonal skills and demonstrated ability to work effectively in a collaborative, team environment Ability to negotiate conflict and maintain positive working relationships with people at all levels Workday experience
Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. The Software Engineering Manager leads a team of Engineers and together they are responsible for the design, development and testing of software systems, enhancement and new products. As a key member of our delivery team, the Software Engineering Manager plays a pivotal role in completing key initiatives that have a significant impact on the company at the functional level. This is Hyrbrid in HYD office 3 days a week. Job Responsibilities: Operational Leadership : · Establish and communicate operational objectives and work plans at the team level · Ensure the successful execution of projects and completeness of technical deliverables · Align team objectives with department objectives to assess the success of operations · Develop, modify, and execute company policies and processes with both immediate and company-wide impact Team Leadership: · Day to day leadership of the team of software engineers · Make impact to team growth by recruiting, managing performance, and career growth for the engineers on the team · Nurture high-performance culture within the team Technical Leadership: · Oversee design, development, and maintenance of microservices following best practices, ensuring optimal performance and integration with other system components · Provide technical guidance about creation, optimization, and management of data structures and pipelines. Work with complex data models and ensure smooth data flow within the system · Facilitate integration with external services and APIs as required to enhance functionality and interoperability Communication and Collaboration: · Regularly interact with management and other project leads on matters concerning technical solutions and timelines Basic Qualifications: · Bachelor’s degree or equivalent experience · 3+ years building, leading and developing high performing engineering teams ·8+ years experience designing, building, and maintaining scalable and robust backend systems, including work with microservices architecture Preferred Qualifications: · Excellent communication and interpersonal skills · Strong understanding of software development life cycle and project management · Deep understanding of software architecture, design patterns, and system scalability with hands-on experience building large-scale, distributed applications · Proficient in programming languages such as C#/Java/Scala and cloud platforms like AWS, GCP or Azure · Experience with .NET is preferred
Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. The AI Engineer is an ML engineer who is responsible for building and optimizing machine learning models, retrieval-augmented generation (RAG) systems, and verifiable ML systems that transform how we search and analyze complex medical and insurance data. This role requires a deep understanding of machine learning, LLM technologies, data science, and software engineering. This is an ML-engineering role and not a data science role , which means you should be comfortable building production-ready systems. This is not a research role. This is a Hybrid role in the HYD office, 3 days a week. Job Responsibilities Data engineering: Design and optimize systems capable of processing large volumes of data in both batch and real-time. Design, implement, and optimize retrieval-augmented generation (RAG) systems that leverage the latest LLM technologies to deliver highly relevant search results at scale. Develop and refine embedding models, vector databases, and retrieval mechanisms that maximize search relevance while minimizing latency and operational costs. Create robust evaluation frameworks to measure quality, continuously improve our LLM-based solution based on user feedback and performance metrics. Build and optimize machine learning models and verifiable ML systems that transform how we search and analyze complex medical and insurance data. Build and optimize production-ready systems that are scalable and can handle large amounts of data. Build and optimize agentic systems that can reason and make decisions. Develop machine learning models in healthcare and insurance settings with the highest standards for safety and quality. Stay on top of AI and ML security and governance requirements. Basic Requirements BS in Computer Science (concentration on machine learning/AI), Engineering, Statistics, or a related field At least three (3) years of industry experience and specifically with some of the recent Gen AI technologies. Experience with containerization, Kubernetes, and cloud-native ML technologies such as Kubeflow. Experience with CI/CD pipelines and automated testing. High level of proficiency with Python and several ML frameworks. Preferred Requirements Experience with medical coding and clinical policy analysis. Exposure to USA healthcare insurance will be an advantage. Strong understanding of clinical coding standards (e.g., ICD-10, CPT, HCPCS) is an advantage.