Growth Operations Manager

Location:

Function:

Reporting to:

About CYBX

India’s first B2C Cybersecurity Super App from 63SATS

Become the largest Cybersecurity app in terms of subscribers in 12 months

Role Overview

Growth Operations Manager

cross-functional program management role

Key Responsibilities

1. Growth Project Management

• Run

  weekly growth sprints

  with internal team + agencies, ensuring deliverables are on track.
• Maintain and update the

  Growth Roadmap

  (Acquisition → Activation → Retention → Advocacy).
• Track campaign status across channels (paid, influencers, lifecycle, community).

2. Process & Workflow Ownership

• Build standard operating procedures (SOPs) for creative requests, campaign launches, A/B testing.
• Ensure fast creative turnaround between internal design/brand + external agencies.
• Manage briefs, approvals, and timelines to avoid bottlenecks.

3. Data & Reporting Ops

• Partner with the

  Data Analyst

  to build dashboards for installs, CPI, retention, ARPU, referral loop.
• Monitor

  daily growth KPIs

  (installs, activation %, retention, CAC/LTV) and flag anomalies.
• Drive post-mortems for campaigns and growth experiments, ensuring learnings are documented.

4. Agency & Partner Coordination

• Act as the

  single point of contact

  for media, creative, influencer, and community agencies.
• Consolidate agency reports, validate against internal dashboards, and escalate issues.
• Negotiate timelines, ensure SLAs are met, and align agency outputs with CYBX’s brand strategy.

5. Growth Experimentation

• Work with Growth PM & Performance Lead to structure A/B tests (ads, onboarding flows, paywalls).
• Ensure proper implementation of test setups (naming conventions, tracking, success criteria).
• Maintain an

  “Experiment Library”

  so learnings compound over time.

6. Cross-Functional Alignment

• Sync weekly with

  Product, Tech, Analytics, and Marketing

  teams to ensure no disconnect.
• Bridge offline & online sales teams by aligning messaging, creatives, and KPIs.
• Ensure

  activation and retention loops

  are equally prioritized alongside acquisition.

Key KPIs for this Role

• Campaign launch turnaround time (brief → live).
• % of campaigns with tracking/attribution correctly implemented.
• % of growth experiments run with valid test design.
• Weekly reporting accuracy vs MMP (Appsflyer/Firebase).
• Improvement in coordination efficiency (e.g., creative SLA < 72 hrs).

Ideal Candidate Profile

Must-Haves:

• 4–6 years in

  Growth Ops / Marketing Ops / Project Management

  in consumer tech, D2C, or app-first companies.
• Hands-on experience with

  growth workflows

  (Trello/Asana/Jira, Slack, Airtable, Notion).
• Familiarity with

  MarTech/AdTech stack

  : MMPs (Appsflyer/Adjust), Firebase, Braze/MoEngage.
• Strong analytical literacy: ability to read dashboards, spot anomalies, and push accountability.
• Agency/vendor management experience.

Good-to-Haves:

• Experience in a

  0→1 growth environment

  (consumer app launch, fintech, or security app).
• Exposure to

  paid marketing metrics

  (CPI, IPM, ROAS) and lifecycle metrics (D7/D30 retention).
• Understanding of

  A/B testing and experimentation frameworks

  .
• Comfort working in a

  high-pressure, war-room style growth team

  .

Why Join 63SATS?

• Opportunity to

  build India’s first consumer cybersecurity super app

  from Day 0.

• Cross-functional exposure

  — you’ll sit at the center of Product, Marketing, and Analytics.
• Fast-track career growth — your work directly impacts

  1M+ user growth in Year 1

  .
• Be part of a

  mission-led company

  protecting Indians from rising digital scams.