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Job Title - GN - SONG - Service - Business Process - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC7A Must-have skills: Marketing Automation Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will play a crucial role in analyzing, designing, and optimizing business processes to enhance organizational performance. This role requires a deep understanding of process modeling, process re-engineering, and Lean Six Sigma principles. The consultant will work closely with stakeholders across various departments to drive process optimization and deliver tangible results. Key Responsibilities: Process Analysis & Modelling: Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement Develop detailed process models using various modeling tools and techniques (e.g., BPMN, EPC, UML) Document and communicate process changes and improvements clearly to stakeholders Process Re-engineering: Design and implement new processes that are more efficient, effective, and aligned with strategic objectives Facilitate cross-functional collaboration to ensure buy-in and successful implementation Collaborate with cross-functional teams to redesign processes and integrate new technologies or methodologies Develop and implement strategies for process improvement and change management Lean Six Sigma principles: Apply Lean Six Sigma methodologies (DMAIC, DMADV) to drive process improvements and ensure high-quality outcomes Utilize data analysis and statistical tools for process mining to measure process performance and identify improvement opportunities Implement process improvement initiatives, such as value stream mapping, Kaizen events Stakeholder Engagement: Collaborate with stakeholders to understand their needs and expectations. Provide expert advice and recommendations based on thorough analysis and industry best practices. Communicate effectively with all levels of the organization to ensure alignment and buy-in for process changes. Bring your best skills forward to excel at the role: Proven experience in process consulting, process modeling, and process re-engineering with relevant certification (e.g., Six Sigma Green Belt/Black Belt) is preferred Strong knowledge of Lean Six Sigma principles and methodologies. Proficiency in process modeling tools and software (e.g., Visio, ARIS, Signavio). Experience in process mining tools and data analytics (e.g. Celonis, Power Automate) Excellent analytical, problem-solving, and project management skills. Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders Experience in management consulting firms preferred CRM knowledge/experience on tools viz. Salesforce is preferred Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Lean Six Sigma Certification will be preferred Must have worked on Proposals and contributed to business development work Must have managed large teams and support the growth of new offering and capability Strong oral and written communication skills, including presentation skills Has an inquisitive nature with a strong desire to learn At least delivered 1-2 Process transformation program and MBA is preferred Additional Information: Opportunity to work on innovative projects. Career growth and leadership exposure. About Our Company | Accenture Experience: 8-10Years Educational Qualification: Any Degree Show more Show less
