General Manager Operations

✈️ General Manager – Operations

Location:

Company: Aviaarc Trip Support Pvt Ltd

Employment Type:

Experience Level:

License Required:

About Us

ATS is a trusted name in flight operations and trip support, serving private, charter, and commercial operators with a comprehensive range of services. From flight planning and permits to ground handling and concierge coordination, we ensure seamless end-to-end support for every mission.

General Manager – Operations

Job Summary

General Manager – Operations

Key Responsibilities

• Lead, manage, and scale the day-to-day operations of OCC
• Supervise and do the flight planning, permits, weather briefing, slot coordination, and fuel arrangements globally.
• Ensure all dispatch activities comply with aviation regulations and internal SOPs.
• Optimize operational workflows and implement process improvements for service efficiency.
• Liaise with clients, vendors, authorities, and internal stakeholders to ensure timely trip execution.
• Develop and mentor a high-performing operations team, fostering a culture of safety, accountability, and customer service.
• Maintain and update dispatch training standards; conduct internal audits as necessary.
• Handle irregular operations, client escalations, and last-minute mission changes with composure.
• Support business development and client retention through operational excellence.

Required Qualifications

• Flight Dispatch License

  (DGCA, FAA, EASA, or equivalent recognized certification).
• Minimum 7–10 years of progressive experience in flight operations, trip support, or aviation dispatch.
• Proven leadership experience in managing 24/7 operations teams.
• Strong knowledge of global aviation regulations, airspace structures, and international trip planning.
• Excellent organizational, communication, and decision-making skills.
• Tech-savvy, with experience using flight planning and dispatch systems (e.g., ARINC, RocketRoute, PPS, etc.).

Preferred Qualifications

• Prior experience in a business aviation or trip support company.
• Multilingual capabilities are a plus.
• Crisis management and operational contingency planning experience.

Why Join Us?

• Competitive salary and performance incentives
• Opportunity to lead and shape a global operations team
• Dynamic, aviation-focused environment
• Professional growth and continuous training

🛫 Ready to elevate global aviation operations with your leadership?

Apply now or reach out to hr@aviaarc.in to learn more.