General Manager

Job Description

Job Title: General Manager – Manufacturing Operations (Hair Products) Location: Kolkata: Joka, Thakurpukur Industry: Hair Manufacturing / Cosmetics / Export-oriented Units Experience: 10+ years in manufacturing operations, preferably in hair/wig/weft or beauty/cosmetics/textile sector Job Summary: We are seeking a dynamic and experienced General Manager to lead the production and operational management of our hair manufacturing units. The ideal candidate will be responsible for overseeing multiple factory locations, ensuring efficient production processes, maintaining high-quality standards, and driving productivity across all levels. This is a critical leadership role that demands strong expertise in factory operations, team management, R&D coordination, and supply chain alignment. Key Responsibilities: Production Oversight: Plan, manage, and optimize day-to-day production activities across all factories. Ensure adherence to quality, cost, and delivery timelines. Monitor raw material usage, manpower deployment, and machine efficiency. Multi-Factory Coordination: Supervise operations across multiple locations, ensuring consistency in standards and practices. Implement uniform SOPs and KPIs to track performance and output. Team Leadership & Training: Lead and mentor factory managers, supervisors, and production teams. Conduct regular skill development and training programs (e.g. colouring, curling, chemical processing). Quality Assurance: Implement strict quality control measures, especially for export-grade products. Ensure product finish matches international standards, particularly for the US and European markets. R&D and Innovation: Collaborate with R&D team for product development and process improvements. Drive innovation in product styling and finishing using imported chemicals and advanced techniques. Inventory and Supply Chain: Maintain optimal inventory levels to support wide product variety and export readiness. Coordinate with procurement, logistics, and export teams for smooth operations. Regulatory and Compliance: Ensure factories comply with all local labor laws, environmental, and industry regulations. Maintain documentation for audits and certifications (ISO, GMP, etc.). Key Skills & Competencies: Strong knowledge of hair manufacturing processes (wefting, colouring, curling, knotting, etc.) Proven experience in managing multi-unit operations Strategic thinking and problem-solving abilities Strong leadership and team management skills Ability to drive productivity and quality simultaneously Understanding of export market standards (especially US and Europe) Excellent communication and coordination skills Educational Qualifications: Bachelor’s or Master’s degree in Manufacturing, Industrial Engineering, Operations Management, or related field Certifications in Lean, Six Sigma, or Production Planning (preferred) Remuneration: Competitive and commensurate with experience