Key Responsibilities of a Halwai: Preparation and Cooking: Preparing and cooking a wide variety of traditional Indian sweets and namkeen, including dishes like halwa, jalebi, barfi, and other regional specialties. Menu Planning and Design: Planning and designing diverse and appealing menus that showcase the Halwai's skills and creativity. Ingredient Sourcing and Management: Sourcing high-quality ingredients and managing stock levels to ensure smooth production and cost-effectiveness. Hygiene and Safety: Maintaining high standards of hygiene and food safety in the kitchen, adhering to all relevant regulations. Innovation: Innovating with new recipes while preserving traditional cooking methods, ensuring the Halwai's creations are both fresh and authentic. Presentation: Ensuring the excellent presentation of all items produced, as visual appeal is crucial for attracting customers and enhancing the dining experience. Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person
Job description Looking for good candidates for Front Office, Housekeeping, F&B Service and Kitchen who are willing to work with one of the best chains. Candidates with experience and a keen interest for guest services would be preferred Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person Job Type: Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid sick time Schedule: Rotational shift Work Location: In person
Job description Voyage Hotels & Resorts is seeking an enthusiastic and friendly Hostess to join our team in providing an exceptional experience for candidates at our resort. The Hostess will serve as the face of our resort during exam events, ensuring smooth, efficient check-in, and creating a welcoming environment for all candidates. This role combines hospitality with customer service to support candidates during their time at the resort. Key Responsibilities: Welcoming & Greeting Guests: Greet candidates with a warm and friendly attitude upon arrival. Provide a seamless check-in process while offering a brief introduction to the venue and its amenities. Registration & Orientation: Assist candidates with registration, ensuring they have all necessary materials for their exam day. Guide them through the resort and direct them to the appropriate exam areas. Guest Services & Support: Be the first point of contact for any inquiries, offering assistance with directions, exam procedures, or any other needs. Ensure guests are comfortable and well-informed. Logistics Coordination: Assist with managing the flow of guest , ensuring seating arrangements are organized and there are no delays in the process. Communication: Provide clear instructions to guest and team ensuring there are no misunderstandings. Conflict Resolution: Address any issues or concerns from the guest professionally and efficiently, ensuring a calm and positive experience for all guests. Team Collaboration: Work closely with other hotel staff, such as concierge, event coordinators, and security, to ensure a smooth and well-coordinated experience for all guests. Maintain Cleanliness & Organization: Ensure the areas and common spaces are kept clean and organized, and manage any logistical details related to the event. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Experience: total work: 2 years (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Paid sick time Schedule: Day shift Morning shift Work Location: In person
The F&B Cashier is responsible for processing guest orders, handling payments, and maintaining the accuracy of cash registers in the Food & Beverage outlets. This role involves providing exceptional customer service, ensuring smooth billing operations, and supporting the F&B team to enhance guest experiences. Key Responsibilities: Billing and Cash Handling: Accurately process guest bills and payments using POS systems. Ensure all transactions are recorded correctly, and proper change is returned. Reconcile cash drawers and report discrepancies to the supervisor. Customer Service: Greet guests warmly and respond to their queries regarding billing. Handle guest concerns promptly and escalate issues as necessary. Assist with table reservations and seating arrangements when required. Daily Operations: Maintain cleanliness and organization at the cashier desk. Assist with end-of-day financial reporting and balance sheets. Support waitstaff and other team members during peak hours. Compliance and Safety: Adhere to hotel policies and standard operating procedures. Ensure compliance with health and safety regulations. Protect the confidentiality of guest information. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹13,000.00 per month Schedule: Day shift Weekend availability Work Location: In person
Job Title: Steward Location: Pelling, Sikkim Industry: Hospitality (Hotel/Resort/Restaurant) Employment Type: Full-time Job Summary: We are seeking a dedicated and detail-oriented Steward with at least 1 year of experience in the hospitality industry to join our team in Pelling, Sikkim . The ideal candidate will support kitchen operations, maintain hygiene standards, and ensure cleanliness across food service areas. Key Responsibilities: Wash and sanitize kitchen equipment, utensils, and work surfaces regularly. Clean dishes, glassware, and cutlery efficiently using manual or automated systems. Assist kitchen staff with basic preparation tasks as directed by the chef. Maintain cleanliness and organization in kitchen, storage, and service areas. Ensure timely waste disposal and assist in recycling activities. Monitor cleaning supply inventory and report replenishment needs. Comply with food safety, hygiene, and sanitation regulations. Support events, banquet setups, and kitchen logistics as needed. Qualifications and Skills: Minimum 10th pass or equivalent. At least 1 year of experience working as a steward in a hotel, resort, or restaurant. Familiarity with food safety standards and kitchen hygiene protocols. Ability to work under pressure in a fast-paced environment. Strong teamwork and communication skills. Willingness to work in shifts, including weekends and holidays. Salary: ₹8,000 – ₹10,000 per month (Based on experience and qualifications) Benefits: On-site accommodation and meals (if provided by the employer). Opportunity to grow within a reputed hospitality setup. Work in the scenic and peaceful environment of the Himalayan foothills Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Monday to Friday Morning shift Rotational shift Weekend availability Work Location: In person
Housekeeping Associate (Male Only) – Gangtok Location : Gangtok, Sikkim Salary : ₹7,000 – ₹8,000 per month Employment Type : Full-time, Permanent Benefits : Food provided, Provident Fund Key Responsibilities: Room Cleaning : Thoroughly clean guest rooms after checkout, including sweeping, mopping, vacuuming, and dusting. Public Area Maintenance : Clean and maintain public areas such as bathrooms, lounges, and hallways. Guest Interaction : Greet guests and respond to their inquiries or concerns promptly. Request Fulfillment : Address and fulfill guest requests related to housekeeping services. Linen Management : Change bed linens, replace towels, and collect dirty laundry. Trash Disposal : Dispose of trash and empty garbage cans regularly. Maintenance Reporting : Report any maintenance issues to the appropriate department. Health & Safety Compliance : Follow all health and safety procedures while cleaning and disinfecting. Inventory Management : Maintain a clean, stocked, and organized housekeeping cart. Requirements: Gender : Male only Education : Minimum 12th pass Trainee in hotel housekeeping experience Languages : Proficiency in Hindi is required; knowledge of Nepali and English is preferred Shift Availability : Ability to work in rotational shifts, including day, night, and overnight shifts Location : Candidates should be able to reliably commute or plan to relocate to Gangtok, Sikkim Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Monday to Friday Morning shift Rotational shift Weekend availability Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person
Key responsibilities of a DCDP include: Assisting the Chef de Partie: Helping with menu planning, daily prep work, and ensuring dishes are prepared according to recipes and standards. Preparing ingredients: This includes chopping, mixing, and other tasks required for cooking. Cooking and assembling dishes: Preparing components of dishes and assembling them to create the final product. Maintaining kitchen standards: Ensuring cleanliness, hygiene, and adherence to safety regulations. Collaborating with other kitchen staff: Working effectively with other chefs and staff members to ensure smooth operations. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Commie I: 3 years (Required) total work: 6 years (Required) Language: Hindi (Required) Assamese (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Application Deadline: 10/10/2024 Expected Start Date: 01/06/2025
Security Management: Develop and implement comprehensive security policies and procedures for physical assets, personnel, and information systems. Conduct risk assessments to identify potential security vulnerabilities and prioritize mitigation strategies. Oversee security operations, including access control, CCTV monitoring, and incident response. Manage security personnel, including guards, surveillance teams, and security system technicians. Vigilance Functions: Investigate complaints of suspected misconduct, fraud, or corruption within the organization. Conduct surprise inspections and audits to identify potential areas of vulnerability Review and analyze financial transactions to detect irregularities Prepare detailed investigation reports and recommend disciplinary actions Maintain liaison with external regulatory bodies like the Central Vigilance Commission (CVC) Leadership and Collaboration: Advise senior management on security matters and provide regular updates on security risks and mitigation plans Foster a culture of security awareness and ethical behavior within the organization Collaborate with other departments like HR, IT, and operations to integrate security measures across the organization Conduct training programs for employees on security protocols and vigilance procedures Required Skills and Qualifications: Proven experience in hotel security management and vigilance operations, ideally in a mid / large organization Strong understanding of relevant security laws, regulations, and best practices Excellent investigative skills, including ability to gather evidence and conduct interviews Leadership qualities to manage a security team and build relationships with stakeholders Strong analytical and problem-solving skills to identify and address security risks Excellent communication and report writing abilities to effectively convey security concerns and findings Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Evening shift Monday to Friday Rotational shift Weekend availability Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Security: 10 years (Required) Hotel: 5 years (Required) Language: English (Required) Assamese (Preferred) Hindi (Required) Nepali (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Expected Start Date: 22/05/2025
Position: IT Executive Location: Tinsukia, Assam Experience: 2-3 years Salary: ₹20,000 per month Industry: IT Services & Consulting Key Responsibilities System Administration: Manage and maintain IT systems, including servers, networks, and databases, ensuring optimal performance and security. Technical Support: Provide second-line support to end-users, troubleshooting and resolving hardware and software issues efficiently. Network Management: Assist in the configuration and monitoring of network infrastructure, ensuring connectivity and data security. Software Deployment: Oversee the installation and configuration of software applications, ensuring compatibility and compliance with company standards. Documentation: Maintain detailed records of IT assets, configurations, and support activities for auditing and compliance purposes. Collaboration: Work closely with other departments to understand their IT needs and provide tailored solutions to enhance operational efficiency. Qualifications Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience: Minimum of 2 years in an IT support or system administration role. Technical Skills: Proficiency in operating systems (Windows, Linux), networking protocols, and IT security practices. Problem-Solving: Strong analytical skills with the ability to diagnose and resolve technical issues promptly. Communication: Effective verbal and written communication skills to interact with team members and end-users. Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Paid sick time Shift: Rotational shift Work Location: In person
Job description We are seeking a dedicated and proactive HR Executive to join our hotel’s Human Resources team. The HR Executive will play a crucial role in managing and supporting various HR functions, including recruitment, employee relations, training, payroll, and compliance. The ideal candidate should have a strong understanding of the hospitality industry, excellent communication skills, and a passion for creating a positive work environment. Key Responsibilities: Recruitment and Staffing: Assist in the recruitment process by posting job openings, screening resumes, conducting initial interviews, and coordinating interviews with hiring managers. Ensure that the hotel is adequately staffed by maintaining a pipeline of qualified candidates for various positions. Assist in onboarding new employees, including preparing employment contracts and conducting orientation sessions. Employee Relations: Act as a point of contact for employee queries and concerns, addressing any issues related to work conditions, policies, or general workplace concerns. Foster a positive and supportive work environment, promoting employee engagement and retention. Organize employee recognition programs and events to maintain morale and motivation. Training and Development: Assist in identifying training needs and coordinating training programs to enhance the skills and performance of employees. Organize orientation programs for new hires to ensure they understand hotel policies, procedures, and safety standards. Track employee training and development progress and ensure compliance with hotel standards. Payroll and Benefits Administration: Assist in the payroll process by ensuring accurate and timely processing of employee salaries, deductions, and other compensation-related queries. Maintain records of employee attendance, leaves, and overtime. Ensure proper documentation for benefits such as health insurance, vacation, and retirement plans. Compliance and Recordkeeping: Ensure that HR practices comply with local labor laws, regulations, and hotel policies. Maintain accurate and up-to-date employee records, including personal details, employment history, and performance evaluations. Assist in preparing reports for management regarding employee data, turnover, and other HR metrics. Performance Management: Assist in the performance appraisal process by tracking employee goals, conducting performance reviews, and providing support to managers. Identify opportunities for employee improvement and development through feedback and training initiatives. Health, Safety, and Well-being: Support the implementation of health and safety protocols in the workplace. Coordinate wellness programs or activities to promote the health and well-being of hotel staff. Administrative Support: Maintain HR-related documentation, files, and databases. Provide administrative support to the HR Manager, including scheduling meetings, preparing reports, and managing correspondence. Skills and Qualifications: Educational Background: Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. Experience: Minimum of 2 years of experience in human resources, preferably in the hospitality industry. Knowledge: Strong understanding of HR functions, including recruitment, payroll, training, and employee relations. Knowledge of local labor laws and regulations in the hospitality sector. Skills: Excellent communication and interpersonal skills. Ability to maintain confidentiality and manage sensitive information. Strong organizational and time management skills with attention to detail. Proficiency in MS Office (Word, Excel, PowerPoint) and HR software (e.g., HRIS or payroll systems). Personal Attributes: Strong problem-solving abilities and a proactive approach to tasks. Ability to work in a fast-paced environment and handle multiple responsibilities. A positive attitude with the ability to build rapport and trust among employees. Preferred Qualifications: Prior experience in HR in the hotel or hospitality industry. Certification in HR management (e.g., SHRM, CIPD, or equivalent). Knowledge of HR software and payroll systems. Working Conditions: Full-time position with [include working hours or shifts, if applicable]. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Recruiting: 5 years (Required) Hotel: 3 years (Required) Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person
A Front Office Manager oversees the daily operations of the front desk, including managing staff, handling guest inquiries and complaints, and coordinating with other departments to ensure exceptional guest experiences. This role requires strong leadership, communication, and problem-solving skills. Key Responsibilities: Staff Management: Hiring, training, and supervising front desk staff. Scheduling shifts and managing work assignments. Evaluating employee performance and providing feedback. Guest Services: Greeting and checking in guests, ensuring a smooth and efficient process. Addressing guest inquiries, complaints, and requests promptly and effectively. Resolving guest issues and ensuring guest satisfaction. Front Desk Operations: Managing day-to-day operations of the front desk, including check-in, check-out, and reservations. Ensuring the front desk area is clean, organized, and presentable. Maintaining accurate records of guest interactions and financial transactions. Administrative Tasks: Managing mail distribution, answering phones, and redirecting calls. Organizing files and records, and updating them as needed. Managing office supplies and ordering as needed. Coordination with Other Departments: Coordinating with housekeeping, maintenance, and other departments to ensure smooth operations. Revenue Management: Overseeing reservation procedures, including room allocations, rate management, and inventory control. Implementing strategies to optimize occupancy and revenue. Essential Skills: Strong leadership and management skills. Exceptional communication and interpersonal skills. Excellent customer service skills. Problem-solving and analytical thinking skills. Organizational and time management skills. Technical proficiency with front desk software and reservation systems. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: FO Manager: 5 years (Required) total work: 10 years (Required) Language: English (Required) Hindi (Required) Bengali (Preferred) Assamese (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Expected Start Date: 15/06/2025
An Assistant Food and Beverage (F&B) Manager is responsible for assisting the F&B Manager in overseeing daily operations of the food and beverage department, including dining outlets, bars, and banquet services. This role involves ensuring smooth service delivery, high guest satisfaction, and achieving revenue and quality goals. Key Responsibilities: Operations Management: Assisting in the daily supervision of F&B operations, including restaurants, bars, and banquet services. Staff Supervision: Managing and training staff, addressing employee concerns, and ensuring performance expectations are met. Guest Experience: Handling guest inquiries and complaints, ensuring smooth service delivery, and striving to enhance guest satisfaction. Sales and Promotions: Developing and implementing F&B promotions, strategies, and special events, in conjunction with the F&B Manager and other departments. Financial Management: Monitoring expenses and adhering to budget constraints, identifying areas for cost-saving measures, and contributing to revenue generation. Quality Control: Maintaining high standards of service quality and sanitation, ensuring adherence to food safety regulations, and implementing quality control measures. Project Planning: Assisting in planning and executing various F&B projects, including menu planning, special events organization, and promotional activities. Inventory Management: Assisting in the ordering and management of F&B supplies, cleaning supplies, and uniforms. Compliance: Ensuring compliance with all F&B policies, standards, and procedures, including health and safety regulations. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Food provided Paid sick time Schedule: Day shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Restaurant management: 5 years (Required) F&B Management: 10 years (Required) Language: English (Required) Hindi (Required) Assamese (Required) Work Location: In person Expected Start Date: 19/05/2025
Job description We are seeking a proactive and customer-focused Assistant Restaurant Manager / Captain to join our dynamic team. The Assistant Restaurant Manager / Captain will play a key role in supporting the day-to-day operations of the restaurant, leading the front-of-house team, and ensuring exceptional service delivery. The ideal candidate will have strong leadership skills, an eye for detail, and a passion for hospitality, with the ability to handle customer service challenges and contribute to operational excellence. Key Responsibilities1. Operational Support & Supervision Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring the smooth and efficient functioning of the restaurant. Supervise the front-of-house team, including waitstaff, bartenders, and hosts/hostesses, ensuring adherence to service standards and operational procedures. Coordinate with the kitchen and bar staff to ensure food and beverage orders are processed efficiently and delivered promptly. Ensure proper opening and closing procedures are followed, including the cleanliness and organization of the dining area, kitchen, and bar. Monitor restaurant seating, ensuring guests are seated promptly and appropriately, based on their preferences and availability. 2. Customer Service & Guest Satisfaction Lead by example in providing exceptional customer service, ensuring that guests have an outstanding dining experience. Address and resolve guest concerns, complaints, and special requests quickly and professionally to ensure guest satisfaction. Actively engage with guests, ensuring they are comfortable and satisfied with their meals and overall experience. Foster long-term relationships with guests, encouraging repeat visits and building customer loyalty. 3. Staff Leadership & Training Assist in managing and training the front-of-house team, ensuring they are knowledgeable about menu offerings, restaurant policies, and customer service protocols. Provide guidance and support to team members, assisting with training, development, and performance feedback. Help create team schedules, ensuring adequate staffing levels during peak and off-peak hours. Maintain a positive and motivating work environment, promoting teamwork and high morale among the front-of-house staff. 4. Inventory & Stock Management Assist in managing restaurant inventory, including ordering supplies, beverages, and other stock as needed, while ensuring inventory levels are maintained and waste is minimized. Monitor stock usage and work closely with the Restaurant Manager to manage inventory costs effectively. Ensure proper handling and storage of all supplies, complying with health and safety regulations. 5. Financial Management Assist in monitoring the restaurant's financial performance, including sales, tips, and cost of goods sold (COGS). Help with tracking daily cash flow, ensuring accurate cash handling and transactions. Contribute to cost-control efforts, identifying areas to improve efficiency and reduce wastage without compromising service quality. 6. Event Coordination & Special Functions Coordinate special events, banquets, and private dining functions, ensuring that all logistics are in place for a successful event. Work with the management team to plan and execute promotional events and seasonal offerings that enhance customer engagement and boost sales. Supervise the preparation and execution of events, ensuring that staff is properly trained and guests receive high-quality service. 7. Health, Safety, and Compliance Ensure compliance with all local food safety, hygiene, and health regulations, and uphold cleanliness standards across the restaurant. Assist in conducting regular safety checks to ensure a safe dining environment for both guests and staff. Enforce company policies and procedures to ensure a safe and organized working environment for all employees. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Ability to commute/relocate: Tinsukia, Assam: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Diploma (Preferred) Experience: total work: 5 years (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Work Location: In person
Accounting activities for certain areas of the corporate close not limited to, daily cash, prepaids, fixed assets, intangibles, intercompany transactions, accruals, leases, and debt transactions of the parent corporation . Ensuring timeliness and accuracy of monthly corporate close activities Providing support on both statutory and US financial audits and requests from internal and external auditors Managing monthly (quarterly, annual) closing process related tasks Reconciling assigned balance sheet accounts monthly; resolve any reconciling items on a timely basis Reconciling ERP to consolidation tool on a monthly basis, and maintain roll-forwards within the consolidation tool Preparation of the balance sheet and profit and loss and the variance analysis for the corporate entities Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Monday to Friday Weekend availability Ability to commute/relocate: Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 10 years (Required) Corporate accounting: 5 years (Preferred) Language: Nepali (Preferred) Bengali (Preferred) English (Required) Hindi (Required) Willingness to travel: 50% (Required) Work Location: In person
Passionate, experienced candidates we look forward to expand our footprints in various destinations . Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Rotational shift Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Payroll: 5 years (Required) HR: 5 years (Required) Hotel management: 10 years (Required) Language: English (Required) Bengali (Required) Hindi (Required) License/Certification: Professional in Human Resources® (Preferred) Work Location: In person
Job Title : Maintenance Technician – Hotel Industry Location: Siliguri, West Bengal Job Type: Full-Time Experience: Minimum 5 Years Salary: ₹15,000 – ₹20,000 per month Job Summary: We are seeking an experienced and dedicated Maintenance Technician for our hotel property in Siliguri. The ideal candidate will have a strong background in general maintenance within the hospitality industry, ensuring that all hotel facilities and equipment operate efficiently and safely to provide the best guest experience. Key Responsibilities: Perform preventive and routine maintenance of hotel infrastructure including plumbing, electrical, HVAC, and mechanical systems. Respond promptly to guest and staff maintenance requests. Troubleshoot and repair faults in guestrooms, public areas, and back-of-house spaces. Maintain swimming pool, kitchen equipment, laundry systems, and elevators as needed. Maintain inventory of tools, equipment, and supplies. Collaborate with housekeeping and front office to ensure rooms are ready for guests. Ensure all maintenance work complies with safety regulations and hotel policies. Maintain daily logs of activities and report major issues to the Maintenance Manager or General Manager. Requirements: ITI or Diploma in Electrical/Mechanical Engineering or related technical field. Minimum 5 years of maintenance experience in a hotel or resort environment. Strong knowledge of hotel maintenance systems and equipment. Ability to diagnose and resolve technical issues efficiently. Familiarity with health and safety regulations in the hospitality sector. Good communication and organizational skills. Willingness to work in shifts, weekends, or on-call as required. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Evening shift Monday to Friday Morning shift Rotational shift Weekend availability Work Location: In person
Job description We are seeking a dedicated and proactive HR Executive to join our hotel’s Human Resources team. The HR Executive will play a crucial role in managing and supporting various HR functions, including recruitment, employee relations, training, payroll, and compliance. The ideal candidate should have a strong understanding of the hospitality industry, excellent communication skills, and a passion for creating a positive work environment. Key Responsibilities: Recruitment and Staffing: Assist in the recruitment process by posting job openings, screening resumes, conducting initial interviews, and coordinating interviews with hiring managers. Ensure that the hotel is adequately staffed by maintaining a pipeline of qualified candidates for various positions. Assist in onboarding new employees, including preparing employment contracts and conducting orientation sessions. Employee Relations: Act as a point of contact for employee queries and concerns, addressing any issues related to work conditions, policies, or general workplace concerns. Foster a positive and supportive work environment, promoting employee engagement and retention. Organize employee recognition programs and events to maintain morale and motivation. Training and Development: Assist in identifying training needs and coordinating training programs to enhance the skills and performance of employees. Organize orientation programs for new hires to ensure they understand hotel policies, procedures, and safety standards. Track employee training and development progress and ensure compliance with hotel standards. Payroll and Benefits Administration: Assist in the payroll process by ensuring accurate and timely processing of employee salaries, deductions, and other compensation-related queries. Maintain records of employee attendance, leaves, and overtime. Ensure proper documentation for benefits such as health insurance, vacation, and retirement plans. Compliance and Recordkeeping: Ensure that HR practices comply with local labor laws, regulations, and hotel policies. Maintain accurate and up-to-date employee records, including personal details, employment history, and performance evaluations. Assist in preparing reports for management regarding employee data, turnover, and other HR metrics. Performance Management: Assist in the performance appraisal process by tracking employee goals, conducting performance reviews, and providing support to managers. Identify opportunities for employee improvement and development through feedback and training initiatives. Health, Safety, and Well-being: Support the implementation of health and safety protocols in the workplace. Coordinate wellness programs or activities to promote the health and well-being of hotel staff. Administrative Support: Maintain HR-related documentation, files, and databases. Provide administrative support to the HR Manager, including scheduling meetings, preparing reports, and managing correspondence. Skills and Qualifications: Educational Background: Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. Experience: Minimum of 2 years of experience in human resources, preferably in the hospitality industry. Knowledge: Strong understanding of HR functions, including recruitment, payroll, training, and employee relations. Knowledge of local labor laws and regulations in the hospitality sector. Skills: Excellent communication and interpersonal skills. Ability to maintain confidentiality and manage sensitive information. Strong organizational and time management skills with attention to detail. Proficiency in MS Office (Word, Excel, PowerPoint) and HR software (e.g., HRIS or payroll systems). Personal Attributes: Strong problem-solving abilities and a proactive approach to tasks. Ability to work in a fast-paced environment and handle multiple responsibilities. A positive attitude with the ability to build rapport and trust among employees. Preferred Qualifications: Prior experience in HR in the hotel or hospitality industry. Certification in HR management (e.g., SHRM, CIPD, or equivalent). Knowledge of HR software and payroll systems. Working Conditions: Full-time position with [include working hours or shifts, if applicable]. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Recruiting: 5 years (Required) Hotel: 3 years (Required) Job Types: Full-time, Permanent Pay: ₹30,000 - ₹40,000 per month Benefits: Paid sick time Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person
* Employees should be willing to relocate to Assam* Voyage Hotels & Resorts is seeking an enthusiastic and friendly GRE Hostess to join our team in providing an exceptional experience for GRE candidates at our resort. The GRE Hostess will serve as the face of our resort during GRE exam events, ensuring smooth, efficient check-in, and creating a welcoming environment for all candidates. This role combines hospitality with customer service to support candidates during their time at the resort. Key Responsibilities: Welcoming & Greeting Guests: Greet GRE candidates with a warm and friendly attitude upon arrival. Provide a seamless check-in process while offering a brief introduction to the venue and its amenities. Registration & Orientation: Assist candidates with registration, ensuring they have all necessary materials for their exam day. Guide them through the resort and direct them to the appropriate exam areas. Guest Services & Support: Be the first point of contact for any inquiries, offering assistance with directions, exam procedures, or any other needs. Ensure guests are comfortable and well-informed. Logistics Coordination: Assist with managing the flow of guest , ensuring seating arrangements are organized and there are no delays in the process. Communication: Provide clear instructions to guest and team ensuring there are no misunderstandings. Conflict Resolution: Address any issues or concerns from the guest professionally and efficiently, ensuring a calm and positive experience for all guests. Team Collaboration: Work closely with other hotel staff, such as concierge, event coordinators, and security, to ensure a smooth and well-coordinated experience for all guests. Maintain Cleanliness & Organization: Ensure the areas and common spaces are kept clean and organized, and manage any logistical details related to the event. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Experience: total work: 2 years (Preferred) Work Location: In person
Job description An Assistant Food and Beverage (F&B) Manager is responsible for assisting the F&B Manager in overseeing daily operations of the food and beverage department, including dining outlets, bars, and banquet services. This role involves ensuring smooth service delivery, high guest satisfaction, and achieving revenue and quality goals. Key Responsibilities: Operations Management: Assisting in the daily supervision of F&B operations, including restaurants, bars, and banquet services. Staff Supervision: Managing and training staff, addressing employee concerns, and ensuring performance expectations are met. Guest Experience: Handling guest inquiries and complaints, ensuring smooth service delivery, and striving to enhance guest satisfaction. Sales and Promotions: Developing and implementing F&B promotions, strategies, and special events, in conjunction with the F&B Manager and other departments. Financial Management: Monitoring expenses and adhering to budget constraints, identifying areas for cost-saving measures, and contributing to revenue generation. Quality Control: Maintaining high standards of service quality and sanitation, ensuring adherence to food safety regulations, and implementing quality control measures. Project Planning: Assisting in planning and executing various F&B projects, including menu planning, special events organization, and promotional activities. Inventory Management: Assisting in the ordering and management of F&B supplies, cleaning supplies, and uniforms. Compliance: Ensuring compliance with all F&B policies, standards, and procedures, including health and safety regulations. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Food provided Paid sick time Schedule: Day shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Restaurant management: 5 years (Required) F&B Management: 10 years (Required) Language: English (Required) Hindi (Required) Assamese (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Work Location: In person
Job description We are seeking a proactive and customer-focused Assistant Restaurant Manager / Captain to join our dynamic team. The Assistant Restaurant Manager / Captain will play a key role in supporting the day-to-day operations of the restaurant, leading the front-of-house team, and ensuring exceptional service delivery. The ideal candidate will have strong leadership skills, an eye for detail, and a passion for hospitality, with the ability to handle customer service challenges and contribute to operational excellence. Key Responsibilities1. Operational Support & Supervision Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring the smooth and efficient functioning of the restaurant. Supervise the front-of-house team, including waitstaff, bartenders, and hosts/hostesses, ensuring adherence to service standards and operational procedures. Coordinate with the kitchen and bar staff to ensure food and beverage orders are processed efficiently and delivered promptly. Ensure proper opening and closing procedures are followed, including the cleanliness and organization of the dining area, kitchen, and bar. Monitor restaurant seating, ensuring guests are seated promptly and appropriately, based on their preferences and availability. 2. Customer Service & Guest Satisfaction Lead by example in providing exceptional customer service, ensuring that guests have an outstanding dining experience. Address and resolve guest concerns, complaints, and special requests quickly and professionally to ensure guest satisfaction. Actively engage with guests, ensuring they are comfortable and satisfied with their meals and overall experience. Foster long-term relationships with guests, encouraging repeat visits and building customer loyalty. 3. Staff Leadership & Training Assist in managing and training the front-of-house team, ensuring they are knowledgeable about menu offerings, restaurant policies, and customer service protocols. Provide guidance and support to team members, assisting with training, development, and performance feedback. Help create team schedules, ensuring adequate staffing levels during peak and off-peak hours. Maintain a positive and motivating work environment, promoting teamwork and high morale among the front-of-house staff. 4. Inventory & Stock Management Assist in managing restaurant inventory, including ordering supplies, beverages, and other stock as needed, while ensuring inventory levels are maintained and waste is minimized. Monitor stock usage and work closely with the Restaurant Manager to manage inventory costs effectively. Ensure proper handling and storage of all supplies, complying with health and safety regulations. 5. Financial Management Assist in monitoring the restaurant's financial performance, including sales, tips, and cost of goods sold (COGS). Help with tracking daily cash flow, ensuring accurate cash handling and transactions. Contribute to cost-control efforts, identifying areas to improve efficiency and reduce wastage without compromising service quality. 6. Event Coordination & Special Functions Coordinate special events, banquets, and private dining functions, ensuring that all logistics are in place for a successful event. Work with the management team to plan and execute promotional events and seasonal offerings that enhance customer engagement and boost sales. Supervise the preparation and execution of events, ensuring that staff is properly trained and guests receive high-quality service. 7. Health, Safety, and Compliance Ensure compliance with all local food safety, hygiene, and health regulations, and uphold cleanliness standards across the restaurant. Assist in conducting regular safety checks to ensure a safe dining environment for both guests and staff. Enforce company policies and procedures to ensure a safe and organized working environment for all employees. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Education: Diploma (Preferred) Experience: total work: 5 years (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Paid sick time Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Work Location: In person