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6.0 - 13.0 years
0 Lacs
hyderabad, telangana
On-site
You are a highly skilled and experienced Certified Salesforce Marketing Cloud Lead Consultant with 7-13 years of experience. Your primary responsibility will be to lead and drive Salesforce Marketing Cloud initiatives, utilizing your deep expertise in customer journey orchestration, data management, and campaign execution. In this role, you will need strong technical proficiency, leadership skills, and strategic thinking to enhance customer engagement and optimize marketing automation strategies. Your key responsibilities will include leading end-to-end Salesforce Marketing Cloud implementations, collaborating with stakeholders to understand and translate business requirements into technical solutions, and developing, executing, and optimizing multi-channel marketing campaigns using various tools like Email Studio, Journey Builder, Automation Studio, Mobile Studio, and Social Studio. Additionally, you will implement and manage Marketing Cloud Connect to integrate Salesforce Marketing Cloud with Salesforce CRM, utilize SQL, AMPscript, and REST/SOAP APIs for personalized marketing campaigns, define segmentation strategies, develop reports and dashboards for measuring campaign success, provide training to marketing and technical teams, ensure data security and compliance, and troubleshoot technical issues related to Salesforce Marketing Cloud. To qualify for this role, you must possess a Salesforce Marketing Cloud Consultant Certification, have a minimum of 6 years of hands-on experience in Salesforce Marketing Cloud implementation and consulting, and be well-versed in Marketing Cloud Studios, Journey Builder, Automation Studio, Data Extensions, and Segmentation. Proficiency in SQL, AMPscript, HTML, JavaScript, API integrations, marketing automation, personalization, and customer lifecycle strategies are also required. Additionally, you should have excellent communication, presentation, and stakeholder management skills, along with the ability to manage multiple projects effectively. Preferred qualifications include additional Salesforce certifications, experience with tools like Datorama, Interaction Studio, and Einstein AI, as well as prior experience in leadership or team management roles. As a part of the benefits package, you can expect a competitive salary, performance incentives, health and wellness benefits, and opportunities for professional development and certification reimbursement. If you are a passionate and certified Salesforce Marketing Cloud professional seeking to lead innovative marketing automation initiatives, we encourage you to apply for this role.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a HubSpot Marketing Hub Specialist within the IMS nHance division, you will be responsible for managing, optimizing, and troubleshooting HubSpot-related tasks to support our marketing stakeholders effectively. Your role is critical in ensuring smooth operations, resolving technical challenges, and enhancing marketing processes within the HubSpot ecosystem. Your key responsibilities will include handling data imports, exports, and cleansing to maintain high-quality CRM data. You will also play a vital role in ensuring GDPR compliance through effective management of opt-in processes and permissions. As the primary point of contact for troubleshooting HubSpot issues, you will minimize disruptions to marketing activities and assist in form creation and property management for seamless data capture. Furthermore, you will support marketing users with lead management processes, integrate HubSpot with other platforms to ensure correct data flow, and configure/manage HubSpot properties, sequences, and analytics to align with marketing goals. Implementing best practices for RevOps within the marketing function will be essential, along with collaborating closely with marketing teams to optimize workflows and enhance MarTech adoption. Your proficiency in HubSpot, ability to quickly grasp new technology, data literacy with a commercial mindset, and familiarity with marketing campaign measurements and KPIs are key attributes for success in this role. Effective communication, collaboration skills, and a proactive approach to seeking innovative solutions to benefit our businesses and customers are highly valued. Moreover, your knowledge of governance, expertise in simplifying complex systems or processes, understanding of GDPR compliance, and testing importance will be instrumental. Your courage to contribute opinions, strong data management understanding, problem-solving skills, and ability to train marketing teams on HubSpot-related queries are essential requirements. In summary, you should possess a strong understanding of data management, integrations, and marketing automation, along with knowledge of GDPR compliance, best practices for data handling, and proficiency in troubleshooting HubSpot issues. Your analytical skills, familiarity with HubSpot reports, and the ability to support marketing teams effectively will be crucial for driving success in this role.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As the Customer Lifecycle Marketing Manager at Ultrahuman, you will play a crucial role in driving the company's growth and success. Ultrahuman is a leading health-tech company focused on revolutionizing metabolic health through wearable technology, real-time analytics, and digital platforms. By joining our purpose-driven team, you will have the opportunity to make a positive impact on people's lives and contribute to our mission of helping individuals live healthier, longer, and stronger lives. Your main responsibility will be to develop and implement data-driven and creative email marketing strategies to enhance user engagement, retention, and satisfaction. You will be in charge of key performance indicators such as click-through rates, open rates, retention rates, engagement metrics, and revenue generation. Additionally, you will collaborate with various teams including product, content, and design to ensure the success of our lifecycle communication strategy across email, push notifications, and in-app journeys. Key Responsibilities: - Take ownership of email/push notification KPIs and drive optimization efforts - Develop and execute comprehensive lifecycle marketing strategies - Utilize platforms like Braze or Iterable to design and optimize automated workflows - Collaborate with cross-functional teams to ensure seamless execution - Monitor campaign performance metrics and conduct A/B testing for continuous improvement - Ensure email compliance with regulations such as GDPR and CAN-SPAM - Implement innovative personalization and segmentation strategies - Maintain a proactive marketing calendar to stay organized and efficient Required Qualifications: - Bachelor's degree in any field Preferred Skills & Experience: - Proficiency in email marketing automation tools (e.g., HubSpot, Salesforce, Leadsquared) - Familiarity with design tools like Figma and design fundamentals - Strong writing skills for both long-form and short-form content - Understanding of behavioral triggers and user segmentation - Analytical mindset with fluency in data analysis - Excellent collaboration and communication skills - Experience in fast-paced B2C environments A Typical Day: Your day will involve analyzing campaign metrics, attending cross-team meetings, designing user journeys, collaborating with designers, setting up A/B tests, monitoring compliance, and brainstorming new strategies. You will end your day by planning impactful optimizations that drive results. What You'll Learn: - Work closely with the leadership team of a growing startup - Master advanced email marketing strategies and tools for measurable business outcomes - Gain hands-on experience with industry-leading email platforms and analytics tools - Build a successful campaign portfolio for future leadership roles - Stay updated on industry trends to enhance your skills and career growth Perks & Benefits: - Employee Stock Option Plans (ESOPs) for company ownership - Occasional travel opportunities - Complimentary Ultrahuman products - Comprehensive insurance coverage - Free meals, snacks, and gym membership reimbursement - Wi-Fi reimbursement for remote work Join us at Ultrahuman and be part of a team that is dedicated to making a difference in people's lives through innovative health-tech solutions.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an Annotation Quality Lead, you will play a crucial role in ensuring the accuracy and consistency of annotations within interdisciplinary and intradisciplinary datasets. Your responsibilities will include overseeing quality checks, performing intra- and inter-annotator quality control measures, and conducting regular audits to uphold standardized annotation practices. Collaborating closely with the Annotation Team, you will support ongoing quality assurance of annotation infrastructure and contribute to creating a Gold Standard database for quality benchmarking. Additionally, you will be responsible for conducting randomized checks to assess annotation performance, coordinating with the Annotation Program Liaison to review project objectives and quality standards, and defining appropriate sample sizes and quality control datasets in collaboration with scientists and engineers. Leading training sessions or competency evaluations to ensure adherence to annotation standards will also be part of your role. To be successful in this position, you must hold a Bachelors or Masters degree in Radiology, Medical Imaging, Pharmacy, Biomedical Engineering, or a related field, with a statistical background being a plus. Expertise in medical imaging modalities such as CT, MRI, X-ray, and ultrasound, as well as proficiency with medical annotation tools like ITK-SNAP, 3D Slicer, Labelbox, and V7 Labs, is essential. A strong understanding of clinical anatomy, pathology, and medical terminology, along with proven experience in medical image annotation and quality assurance, is required. Familiarity with DICOM, PACS, and other medical imaging systems is also important. Effective communication and collaboration skills are necessary for successful cross-functional teamwork, along with strong analytical skills and meticulous attention to detail. Knowledge of regulatory requirements, including HIPAA and GDPR compliance for handling medical data, is crucial in this role. You will report to the AI / Data Science Manager and collaborate closely with annotation specialists, scientists, and engineers across interdisciplinary teams. Experience with AI-driven medical image analysis models, deep learning techniques, automated annotation tools, or semi-automated pipelines would be considered a plus. Familiarity with clinical domains like oncology, cardiology, or pathology is also beneficial for this position.,
Posted 2 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
Bengaluru, Karnataka, India
On-site
Requirements: Minimum 1 year of BPO experience (international voice mandatory) Strong command over English (both verbal and written) Comfortable with rotational shifts Immediate joiners highly preferred Job Responsibilities: Handle inbound and outbound calls related to UK-based insurance queries Assist customers with policy details, renewals, claims, payments, and endorsements Verify customer information and update policy records accurately Educate customers about insurance terms, benefits, and processes Provide first-call resolution and reduce repeat call volumes Document customer interactions, transactions, and feedback properly in CRM tools Maintain confidentiality of customer data and adhere to GDPR guidelines Escalate complex issues to the appropriate department or supervisor Meet or exceed defined KPIs like AHT, CSAT, Quality Score, and Attendance Collaborate with team members to meet daily/monthly performance targets Participate in team huddles, training sessions, and quality improvement plans Stay up-to-date on UK insurance products, policy changes, and regulations
Posted 1 month ago
6 - 10 years
10 - 16 Lacs
Hyderabad
Work from Office
Overview The Tech Strategy & Enterprise Solutions Consumer Capability at PepsiCo drives personalization at scale by leveraging best-in-class technology stack. The team elevates consumer engagement through Salesforce Marketing Cloud, Data Cloud, MCP, and Service Cloud, enabling targeted campaigns and loyalty initiatives. Responsibilities Collaborate with cross-functional teams, including Business Analysts, Product Owners, and IT teams, to deeply understand Salesforce functionalities, assess risks, and develop robust solutions aligned with business requirements. Govern and maintain compliance with standards, including ISO and CMMI, to ensure alignment with organizational goals. Document solutions with a meticulous and detail-oriented approach, clearly articulating the how and why to build a comprehensive and accessible knowledge base. Act as the SPOC for Salesforce-related queries, ensuring timely and effective resolution. Manage user accounts, security settings, and data tasks such as imports, exports, and cleansing. Customize and maintain Salesforce objects, workflows, dashboards, and reports while ensuring usability and scalability. Monitor system performance, troubleshoot issues, and integrate Salesforce with third-party tools. Qualifications Mandatory Technical Skills Expertise in Salesforce administration, including custom objects, sharing settings, profiles, role hierarchies, Salesforce Shield, and GDPR compliance for secure system management. Proficiency in understanding the Salesforce Data Cloud elated metadata and working Proficiency in Salesforce reporting, analytics, and data visualization tools for decision-making. Familiarity with risk assessment frameworks for system development. Salesforce DataCloud Consultant (required) Salesforce Administrator Certification (required); Advanced certifications like Salesforce Advanced Administrator and Platform App Builder are preferred.Mandatory Non-Technical Skills A keen eye for detail and a proactive approach to identifying issues and inefficiencies. Strong problem-solving skills with the ability to develop and implement long-term solutions. A governance-focused mindset with a commitment to maintaining high operational standards. Effective communication and interpersonal skills to act as a trusted SPOC for stakeholders.
Posted 2 months ago
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