P&O HRIS & AI Specialist

P&O HRIS & AI Specialist

Key Responsibilities:

1.

• Document and maintain the process landscape for all essential HR workflows.
• Identify opportunities to streamline and automate/digitize HR processes using AI or similar technology to enhance efficiency, accuracy, and user experience.
• Collaborate with HR and IT teams to deploy scalable, lean digital solutions.

2.

• Act as the business owner and super user for the current core HR master data system and its modules.
• Develop and implement a roadmap for efficient use and improved employee/user experience of the existing HCM solution (SAP SuccessFactors) together with IT and P&O global teams.
• Ensure effective integration of HR systems with enterprise platforms and external vendors.

HR Analytics & Reporting

• Define and track key HR metrics aligned with strategic goals (e.g., recruitment, retention, engagement).
• Develop self-service dashboards and reporting tools (e.g., Power BI, HCM-native tools) - in alignment with the Business Monitoring team and the company's KPI governance - to enable data-driven insights.

4.

• Maintain high standards for data integrity, access control, accuracy, privacy, and compliance
• Implement and monitor data governance policies across all HR systems and processes.
• Participate in Steering Committee (SteerCo) and drive GDPR compliance from an HCM system perspective

5.

• Lead change management initiatives for HR technology rollouts, including stakeholder engagement, communications, training, and feedback loops.
• Promote a culture of digital adoption and continuous learning within the HR function.

6.

• Manage relationships with external system vendors and implementation partners.
• Serve as the primary liaison between global HR, IT and other relevant functions to ensure project alignment and ongoing support.

7. Training & Support

• Provide training, documentation, and ongoing support to HR users and business leaders to maximize technology utilization.
• Offer expert advice and troubleshooting assistance for HR data and system-related queries from P&O colleagues and Business users

8. Continuous Innovation

• Stay current on trends in HR technology and analytics; proactively suggest and pilot innovative automation or AI solutions to improve HR service delivery.

Education

Experience

Additional Requirements

• Deep understanding of global HR processes across the employee lifecycle, with ability to localize for regional legal and regulatory requirements.
• Strong knowledge of HR analytics, metrics, and reporting tools (e.g., Power BI).
• Experience in data governance, system integrations, and compliance frameworks (including GDPR).
• Demonstrated ability to lead cross-functional projects and manage external vendors.
• Strong communication, stakeholder management, and change leadership skills.
• Experience in a global HR or shared service environment is a plus