Full Stack Engineer / Sr. Engineer (.NET)

Role Purpose

The Software Engineer is required to take a holistic view and be engaged throughout the development lifecycle. They will participate in and occasionally drive all our R&D activities. Subject to their specialization, they will be involved in the design, development, testing, publishing, and/or support of different cloud-based products and solutions. The role will work closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while providing guidance to associate level engineers. Additionally, they will provide recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and occasionally lead the implementation of new solutions.

Job Metrics

• Expand key skills and knowledge of Verint applications
• Timely development of product enhancements and code review
• Meet quality gates for deliverables
• Executes using best practice
• Identify, document, track, verify defects and or risks to ensure timely resolution and effective communication
• Create documentation for technical designs and specifications
• Mentor Intern and Associate Engineers
• Specific Objectives as agreed with your manager.

Job Requirement:

• Degree in Computer Science, Engineering, or equivalent with 3+ years of experience in full-stack development
• Working experience with C#/.Net.
• 2+ years of experience in Vue.js, JavaScript, HTML5, CSS, TypeScript, UI Development, Node.js, RESTful Web Services, and NoSQL databases (MongoDB, DynamoDB).
• Working experience with cloud technologies AWS, Azure (OKD/OpenShift experience is a plus).
• Experience with containerization and orchestration tools such as Kubernetes, Docker.
• Hands-on experience with CI/CD tools like Harness and Jenkins.
• Experience with Infrastructure as Code (IaC) using Terraform.
• Working knowledge of Linux/Unix services.
• Experience with monitoring tools such as Datadog and/or OpsGenie.
• Strong background in test automation using Cucumber, PyTest, Selenium.
• Experience in voice & video recording platforms is advantageous.
• Strong programming background, capable of designing and delivering solutions quickly.
• Experience with Agile methodologies (JIRA, Scrum/Kanban).
• Strong leadership, mentoring and problem-solving skills.
• Ability to collaborate effectively across teams.
• Excellent communication skills, both written and verbal.
• Knowledge of Machine Learning technologies, Natural Language Processing (NLP), and Python libraries such as Pandas, Keras, TensorFlow, and Scikit-Learn is advantageous.
• Familiarity with Computer Vision, Speech Analytics, and Deep Learning techniques is beneficial.

Professional/Task

• Able to work independently under general direction towards predetermined longer-term goals
• Able to troubleshoot and identify root causes of issues while liaising with engineering teams, support and end customers
• Ability to work as part of a matrixed team, building supportive and collaborative relationships with colleagues to meet Verint’s objectives
• Experience of software development within a team
• Understanding of software development life cycle methodologies – especially Agile Scrum Passionate about customer success.