Freight Forwarding Sales

Job Summary:

Freight Forwarding Sales

Key Responsibilities

• Sales & Business Development

  :
• Identify and target new business opportunities in the freight forwarding and logistics sectors.
• Conduct market research to understand industry trends and customer needs.
• Develop and implement sales strategies to meet sales targets and expand the customer base.
• Generate new leads, build a sales pipeline, and close sales.

• Customer Relationship Management

  :
• Build and maintain strong relationships with existing and potential clients.
• Provide excellent customer service by addressing inquiries, offering tailored solutions, and ensuring high customer satisfaction.
• Negotiate terms and conditions with clients to secure profitable deals while maintaining long-term business relationships.

• Operations Collaboration

  :
• Collaborate with operations teams to ensure the seamless delivery of services and customer satisfaction.
• Monitor customer shipments and ensure timely and accurate deliveries.
• Troubleshoot issues related to freight forwarding and resolve customer complaints in a timely manner.

• Market & Product Knowledge

  :
• Stay updated on global shipping regulations, industry standards, and competitive market trends.
• Understand various types of freight services (air, sea, road, rail) and provide customers with the most appropriate solutions based on their needs.

• Reporting & Analysis

  :
• Maintain accurate records of customer interactions, sales activities, and pipeline management in CRM software.
• Prepare sales reports and analyze performance metrics to meet and exceed sales goals.

Qualifications

• Proven experience in freight forwarding, logistics, or sales (minimum of 3+ years).
• Strong understanding of freight forwarding processes, international shipping, customs regulations, and logistics.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and time-management skills.
• Proficiency in CRM software and Microsoft Office Suite.

Industry

• Transportation, Logistics, Supply Chain and Storage

Employment Type

Full-time