Freight Forwarding Sales

As a Business Development Manager in the freight forwarding and logistics sector, your role will involve generating new business and maintaining existing customer relationships. You will be responsible for achieving volume and revenue targets by promoting air, ocean, and multimodal freight services to exporters, importers, and key logistics partners. Key Responsibilities: - Identify and target potential customers in international trade, manufacturing, and logistics sectors. - Develop new business opportunities for Sea Freight (FCL/LCL), Air Freight, and Project Cargo. - Prepare and deliver customer-centric proposals and quotations. - Maintain strong relationships with existing clients to ensure repeat business. - Coordinate with operations and documentation teams to ensure smooth execution of shipments. - Resolve client queries and ensure customer satisfaction at every stage. - Achieve assigned sales targets for volume and profitability. - Monitor competitor activities and market trends; share insights with management. - Manage and update the CRM system with customer interactions and pipeline data. - Liaise with internal stakeholders including pricing, customs clearance, and transport teams. - Prepare periodic sales reports and forecasts for management review. Qualifications & Skills: - Graduate / Postgraduate degree (preferably in International Business, Logistics, or Supply Chain). - 2-8 years of experience in freight forwarding sales (import/export). - Strong understanding of Incoterms, shipping documentation, and customs procedures. - Excellent communication, negotiation, and presentation skills. - Ability to work independently and manage multiple client accounts. Preferred Background: - Experience with major freight forwarders. - Familiarity with digital freight platforms, CRM tools, and rate management systems. In this role, your performance will be measured by the following Key Performance Indicators (KPIs): - Number of new accounts acquired per quarter. - Monthly GP/Revenue achievement vs target. - Customer retention and satisfaction index. - Timely submission of reports and accurate sales pipeline updates.,