Franchise Development Executive

About Xpanse Coffee
Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles.

With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms.

Job Summary

We are seeking a dynamic Franchise Development Executive with proven experience in the Quick Service Restaurant (QSR) industry to drive our expansion plans. This role involves identifying high-potential locations, onboarding and supporting franchise partners, and ensuring seamless execution of store launches while meeting revenue and profitability targets.

Key Responsibilities

Franchise Development & Expansion

• Develop and execute franchise development strategies to expand QSR outlets in targeted regions.
• Identify, evaluate, and finalize potential store locations using market research, footfall analysis, and competitor mapping.
• Lead negotiations with landlords and developers for optimal lease agreements.
• Manage the end-to-end franchise recruitment process – from lead generation to final onboarding.

Operational Readiness & Launch

• Coordinate with cross-functional teams (operations, marketing, supply chain) to ensure smooth outlet setup and timely launch.
• Support franchise partners in meeting brand standards, SOPs, and compliance requirements.
• Ensure all franchisees and their staff receive comprehensive training on QSR operations, customer service, food safety, and hygiene protocols.

Business Growth & Market Strategy

• Analyze sales performance and market trends to identify opportunities for menu optimization and promotional campaigns.
• Plan and implement initiatives to improve footfall, average order value, and customer retention.
• Collaborate with the marketing team to execute location-specific campaigns and digital promotions.
• Monitor and optimize pricing strategies to maximize profitability.

Relationship & Performance Management

• Build strong relationships with franchise partners and act as a key point of contact for business-related support.
• Review business performance regularly and provide insights to management for decision-making.
• Conduct risk assessments, feasibility studies, and financial modelling for new stores.

Compliance & Industry Awareness

• Stay updated on FSSAI regulations, local municipal laws, and other compliance requirements.
• Track evolving customer preferences and QSR industry trends to adapt strategies accordingly.

Job Type: Full-time

Work Location: In person