Marketing Support Executive

About Xpanse Coffee

Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles.

With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms.

Job Overview

We are seeking a dynamic and communicative Marketing Support Executive to support our franchise development efforts. The role involves engaging with prospective franchise partners, providing timely follow-ups, and ensuring a smooth communication flow between leads and the internal team. The ideal candidate should be confident, proactive, and willing to travel when required.

Key Responsibilities

• Call and follow up with prospective franchise leads shared by the marketing/sales team.
• Maintain regular communication with interested leads and guide them through the franchise inquiry process.
• Update and manage lead tracking systems
• Coordinate with internal departments to provide necessary support or information to potential franchisees.
• Assist in organizing or attending franchise events, expos, or meetings if required.
• Maintain detailed call logs, follow-up schedules, and daily reporting.
• Handle email communications professionally and promptly.

Candidate Requirements

• MBA Graduate (Marketing preferred, but not mandatory)
• Excellent verbal and written communication in English and Hindi
• Confident and pleasant personality, with an eagerness to learn
• Comfortable with travel when necessary for events or meetings
• Must own a personal laptop
• Basic knowledge of Excel, Google Sheets, or CRM tools (training will be provided).
• Highly organized, self-motivated, and result-oriented.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person