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10 Job openings at Xpansecafe
Food and Beverage Associate

Panaji, Goa

0 - 1 years

INR 0.13 - 0.17 Lacs P.A.

Work from Office

Full Time

Job description Xpanse Coffee is looking for a dynamic and customer-focused Food & Beverage Associate to deliver an exceptional café experience. The ideal candidate will assist in daily operations, ensure top-quality service, and maintain the highest standards of food and beverage preparation. If you’re passionate about great coffee, hospitality, and creating a warm, welcoming atmosphere, we’d love to have you on board! Job Description Requirement: Candidate must have prior experience in the QSR (Quick Service Restaurant) industry. Key Responsibilities: 1. Food & Beverage Preparation Prepare and cook a variety of dishes (e.g., sandwiches, salads, pastries) as per standardized recipes. Assist in the preparation of hot and cold beverages (coffee, tea, smoothies, specialty drinks). Ensure strict adherence to recipes and portion control for consistency. 2. Quality Control Use fresh, high-quality ingredients and monitor inventory to prevent spoilage. Ensure all items meet café standards in taste, texture, and presentation. Collect and respond to customer feedback to drive product improvements. 3. Hygiene & Safety Compliance Follow food safety regulations and maintain hygiene in preparation areas. Comply with HACCP ( hazard Analysis and Critical Control Points ) guidelines to ensure safe food handling and storage. Minimize waste and properly dispose of food waste and packaging. 4. Inventory & Stock Management Monitor daily inventory levels of food and beverage ingredients. Coordinate with the purchase team for timely restocking. Implement FIFO (First In, First Out) for stock rotation and freshness. 5. Team Collaboration Collaborate with kitchen staff, baristas, and service teams for smooth operations. Ensure timely preparation and delivery of orders, especially during peak hours. 6. Equipment Maintenance Safely operate kitchen appliances and coffee machines. Clean and maintain equipment regularly; report malfunctions to the café manager. Education: Higher Secondary(12th Pass) (Preferred) Experience: Total Work: 1 year (Preferred) QSR: 1 year (Preferred) Freshers may also apply Work Location: In person Job Types: Full-time, Fresher Pay: ₹13000 - ₹17000 per month Schedule: Day shift Morning shift Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹17,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Digital Marketing Executive

Panaji, Goa

1 years

INR Not disclosed

Work from Office

Full Time

About Us At Xpanse Coffee , we believe coffee is more than just a drink; it's a ritual, a moment of pause, and a reason to connect. As a growing coffee chain, we’re passionate about crafting exceptional experiences for our customers, both in-store and online. We’re now looking for a creative and data-driven Digital Marketing Executive to help us elevate our brand and expand our digital presence. Key Responsibilities Content Creation & Management Develop engaging and brand-consistent content for social media, email campaigns, blogs, and websites. Coordinate photoshoots and collaborate with designers for visual content. Social Media Management Plan and execute organic and paid social media strategies across platforms (Instagram, Facebook, X, LinkedIn, Google my business etc.). Monitor trends and community engagement to grow our audience. Campaign Strategy & Execution Plan, execute, and optimize digital marketing campaigns to drive store traffic, online orders, and brand awareness. Collaborate with store managers and sales teams to align marketing goals. Performance Analytics Track, analyze, and report on KPIs across digital channels using tools like Google Analytics, Meta Ads Manager, and email platforms. Provide insights and recommendations for improving performance. SEO & Website Optimization Optimize website content for search engines to improve visibility and ranking. Coordinate with web developers for UX and landing page improvements. Requirements Bachelor’s degree (Marketing, Communications, Business, or related field is a plus). 1+ years of experience in digital marketing, preferably in the F&B or retail industry. Proficiency in social media tools, Google Ads, SEO, email marketing platforms, and analytics tools. Strong copywriting and communication skills. Passion for coffee, branding, and creating unique customer experiences. Creative mindset with attention to detail and ability to multitask. What We Offer Opportunity to shape the voice of a fast-growing coffee brand. Dynamic work environment with a passionate and driven team. Opportunities for career growth in a rapidly expanding company. Job Type: Full-time Schedule: Day shift Morning shift Willingness to travel: 100% (Preferred) Work Location: In person Job Types: Full-time, Fresher Schedule: Day shift Morning shift Work Location: In person

Marketing Executive

Panaji, Goa

0 - 2 years

INR Not disclosed

Work from Office

Full Time

About Xpanse Coffee At Xpanse Coffee, we serve more than just great coffee; we serve community, creativity, and connection. As a fast-growing coffee chain, we’re passionate about creating memorable customer experiences and building a strong, recognizable brand. We're looking for a proactive and energetic Marketing Executive to help drive brand awareness, customer engagement, and sales across all our locations. Key Responsibilities 1. Brand & Campaign Management Assist in planning and executing marketing campaigns that align with brand goals — including product launches, seasonal promotions, and in-store events. Coordinate marketing materials across stores to ensure consistent brand messaging. 2. Social Media & Content Support Collaborate with the digital marketing team to plan and produce social media content. Support the creation of visual and written content including flyers, posters, and videos. Monitor and respond to customer feedback and messages across social platforms. 3. Market Research & Analysis Conduct competitor analysis and track local market trends to identify opportunities for growth. Gather customer feedback through surveys and on-ground insights to support campaign development. 4. Event & Activation Coordination Support the planning and execution of local marketing events, pop-ups, brand activations, and collaborations. Manage logistics, partnerships, and promotional items for events. 5. In-store Marketing & POS Ensure stores are equipped with updated point-of-sale (POS) materials, including menus, signage, and promotional displays. Work with store managers to roll out campaigns effectively at the ground level. 6. Reporting & Administrative Tasks Track performance of campaigns, footfall data, and customer engagement metrics. Prepare reports and presentations for internal stakeholders. Assist in managing marketing budgets, invoices, and vendor coordination. Requirements Bachelor’s degree (Marketing, Business, Communications, or related field is a plus). 1–2 years of experience in marketing, preferably in the food & beverage or retail industry. Strong communication and interpersonal skills. Familiarity with digital tools (e.g., Canva, Meta Business Suite, email platforms) is a plus. Ability to multitask and manage multiple campaigns. A passion for branding and customer experience. What We Offer A creative and fast-paced work environment. Growth opportunities in a scaling coffee brand. Opportunities to lead your own campaigns and make a real impact. Job Type: Full-time Schedule: Day shift Morning shift Language: English (Required) Work Location: In person Job Type: Full-time Schedule: Day shift Work Location: In person

Graphic Designer

Panaji, Goa

0 - 1 years

INR Not disclosed

Work from Office

Full Time

Job description Xpanse Coffee is seeking a creative and detail-oriented Graphic Designer with a specialization in Advertisement and Media. The ideal candidate will design captivating visuals that communicate our brand message effectively, drive engagement, and meet marketing objectives. This role requires creative expertise in creating high-quality advertisements, both for print and digital platforms, and the ability to work collaboratively in a fast-paced environment. About Xpanse Coffee: Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles. With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms. Why Join Us? A dynamic and collaborative work environment. Opportunities for creative freedom and career growth. Exposure to high-profile advertising campaigns. Competitive salary and benefits. Key Responsibilities: Design and Development: Study design briefs and determine requirements. Create visually compelling designs for advertisements, social media campaigns, banners, posters, and other promotional materials. Brand Consistency: Ensure all designs align with the brand's visual identity and communication guidelines. Conceptualization: Work with marketing and content teams to conceptualize and execute creative advertising campaigns. Multimedia Expertise: Design for diverse platforms, including print, digital, video, and social media. Collaboration: Liaise with copywriters, photographers, and marketing professionals to ensure cohesive campaign development. Innovation: Stay updated on design trends, tools, and technologies to bring fresh ideas to advertising strategies. Project Management: Handle multiple projects simultaneously, meeting deadlines without compromising quality. Feedback Incorporation: Refine designs based on stakeholder feedback and ensure final outputs meet expectations. Skills and Qualifications: Technical Proficiency: Strong command over design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, etc.). Creativity and Innovation: A strong portfolio of illustrations or other graphics. Demonstrated ability to produce original, impactful, and engaging designs. Attention to Detail: Keen eye for aesthetics, colour theory, and typography. Time Management: Ability to manage tight deadlines and prioritize tasks effectively. Communication Skills: Strong verbal and written communication skills for presenting ideas and concepts to stakeholders. Knowledge of Trends: Familiarity with trends in advertising, media, and digital marketing. Bonus Skills: Familiarity with multimedia design Animation, video editing, or UI/UX design knowledge is a plus. Degree in Design, Advertisement, Fine Arts or related field is a plus. What are we Looking for? . Adaptability & Open-Mindedness: Thrives in a fast-paced environment, adapting quickly to changing project requirements and feedback loops. Collaborative Spirit: Works seamlessly with cross-functional teams, valuing input from marketing, content, and production teams to build cohesive campaigns. Proactive Problem-Solving: Anticipates challenges in design execution and finds creative solutions without compromising on timelines or quality. Job Type: Full-time Schedule: Day shift Education: Diploma (Preferred) Experience: Graphic design: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Location: Panaji, Goa (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Job Type: Full-time Schedule: Day shift Work Location: In person

Food and Beverage Associate

Madgaon, Goa

0 - 1 years

INR 0.13 - 0.17 Lacs P.A.

Work from Office

Full Time

Job description Xpanse Coffee is looking for a dynamic and customer-focused Food & Beverage Associate to deliver an exceptional café experience. The ideal candidate will assist in daily operations, ensure top-quality service, and maintain the highest standards of food and beverage preparation. If you’re passionate about great coffee, hospitality, and creating a warm, welcoming atmosphere, we’d love to have you on board! Job Description Requirement: Candidate must have prior experience in the QSR (Quick Service Restaurant) industry. Key Responsibilities: 1. Food & Beverage Preparation Prepare and cook a variety of dishes (e.g., sandwiches, salads, pastries) as per standardized recipes. Assist in the preparation of hot and cold beverages (coffee, tea, smoothies, specialty drinks). Ensure strict adherence to recipes and portion control for consistency. 2. Quality Control Use fresh, high-quality ingredients and monitor inventory to prevent spoilage. Ensure all items meet café standards in taste, texture, and presentation. Collect and respond to customer feedback to drive product improvements. 3. Hygiene & Safety Compliance Follow food safety regulations and maintain hygiene in preparation areas. Comply with HACCP ( hazard Analysis and Critical Control Points ) guidelines to ensure safe food handling and storage. Minimize waste and properly dispose of food waste and packaging. 4. Inventory & Stock Management Monitor daily inventory levels of food and beverage ingredients. Coordinate with the purchase team for timely restocking. Implement FIFO (First In, First Out) for stock rotation and freshness. 5. Team Collaboration Collaborate with kitchen staff, baristas, and service teams for smooth operations. Ensure timely preparation and delivery of orders, especially during peak hours. 6. Equipment Maintenance Safely operate kitchen appliances and coffee machines. Clean and maintain equipment regularly; report malfunctions to the café manager. Education: Higher Secondary(12th Pass) (Preferred) Experience: Total Work: 1 year (Preferred) QSR: 1 year (Preferred) Freshers may also apply Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹17,000.00 per month Schedule: Day shift Morning shift Work Location: In person

UI/UX Designer (with Graphic Designer expertise)

Panaji, Goa

2 - 3 years

INR Not disclosed

On-site

Full Time

Job description About the Role Xpanse is looking for a creative and detail-oriented UI/UX Designer with at least 2 years of professional experience who also possesses strong graphic designing skills . The ideal candidate will have a proven track record of designing intuitive and visually compelling eCommerce websites, mobile applications , and corporate websites . A strong understanding of front-end technologies and design best practices is essential to translate concepts into seamless user experiences. Key Responsibilities Design and deliver wireframes, user flows, mockups, and prototypes optimized for a wide range of devices and interfaces. Create aesthetically pleasing and user-centric interfaces for eCommerce platforms , mobile apps , and corporate websites . Collaborate with product managers, developers, and other stakeholders to implement innovative solutions. Translate brand identity into intuitive and consistent UI components and design assets. Develop high-quality visual designs including logos, banners, illustrations, infographics, and other marketing collaterals. Stay up to date with the latest design trends, tools, and technologies. Required Skills & Qualifications Minimum 2 years of hands-on experience in UI/UX design. Proficiency in design tools such as Figma, Adobe XD, Sketch, Photoshop, Illustrator , etc. Solid understanding of user-centered design principles and usability best practices. Experience in designing for eCommerce websites, mobile apps , and corporate platforms . Strong portfolio showcasing UI/UX and graphic design projects. Good understanding of HTML, CSS, and responsive design principles is a plus. Ability to work independently and manage multiple projects simultaneously. Excellent communication and collaboration skills. Nice to Have Experience working with design systems or component libraries. Understanding of motion design, animations, or video editing. Familiarity with tools like Webflow, WordPress, or Shopify is a bonus. What We Offer Opportunity to work with a dynamic and forward-thinking team Creative freedom to experiment and grow Job Type: Full-time Schedule: Day shift Ability to commute/relocate: Panaji, Goa: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: UI/UX: 2 years (Preferred) Graphic design: 1 year (Preferred) Total Work: 3 years (Preferred) Language: English (Preferred) Hindi (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Job Type: Full-time Schedule: Day shift Application Question(s): Are you located in Goa? Work Location: In person

Corporate Trainer

Panaji, Goa

0 - 3 years

INR Not disclosed

On-site

Full Time

Xpanse Coffee is seeking a dynamic and detail-oriented Corporate Trainer to develop and implement training programs that enhance team performance and ensure operational excellence. The ideal candidate will be responsible for training café staff, baristas, and managers on customer service, product knowledge, operational procedures, and brand standards. This role requires strong leadership, excellent communication skills, and the ability to create engaging training sessions that drive consistency and efficiency across all locations. If you’re passionate about learning and development, empowering teams, and elevating the coffee experience, we’d love to have you on board! About Xpanse Coffee: Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles. With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms. Key Responsibilities: Training & Development: Develop and execute structured training programs for new hires and existing staff, covering customer service, product knowledge, and operational procedures. Conduct hands-on training sessions for baristas, café managers, and service staff on coffee brewing techniques, food safety, and quality standards. Implement soft skills training (communication, teamwork, problem-solving) to enhance customer interactions. Create training modules for POS system operations, cash handling, and inventory management. Operational Excellence & Compliance: Ensure that all training aligns with FSSAI food safety standards, hygiene practices, and brand policies. Regularly audit café performance to identify areas for improvement and conduct refresher training programs where needed. Work closely with store managers to reinforce best practices and troubleshoot operational challenges. Employee Engagement & Performance Coaching: Conduct one-on-one coaching and performance evaluations to track employee progress and identify development opportunities. Develop leadership training programs for café managers to enhance their management and decision-making skills. Establish a positive learning culture within the company to encourage skill development and continuous improvement. Content Development & Innovation: Design engaging training manuals, SOPs, and digital learning materials for employee reference. Develop interactive training methods (e-learning, role-playing, gamification) to enhance engagement. Stay updated on industry trends and new training techniques to refine learning approaches. What We’re Looking For: Experience & Skills: 3+ years of experience in corporate training , learning & development, or hospitality training. Strong understanding of café operations, food & beverage service, and customer experience management. Excellent communication, presentation, and coaching skills. Ability to design structured training programs and implement learning management systems. Proficiency in Microsoft Office, Google Suite, and e-learning platforms. Strong problem-solving skills and adaptability to different learning styles. Job Type: Full-time Pay: From ₹25,000.00 per month Schedule: Day shift Ability to commute/relocate: Panaji, Goa: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Corporate training: 3 years (Preferred) Total Work: 3 years (Preferred) Language: English (Preferred) Hindi (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person

Corporate Trainer

Panaji, Goa

0 - 3 years

INR Not disclosed

On-site

Full Time

Xpanse Coffee is seeking a dynamic and detail-oriented Corporate Trainer to develop and implement training programs that enhance team performance and ensure operational excellence. The ideal candidate will be responsible for training café staff, baristas, and managers on customer service, product knowledge, operational procedures, and brand standards. This role requires strong leadership, excellent communication skills, and the ability to create engaging training sessions that drive consistency and efficiency across all locations. If you’re passionate about learning and development, empowering teams, and elevating the coffee experience, we’d love to have you on board! About Xpanse Coffee: Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles. With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms. Key Responsibilities: Training & Development: Develop and execute structured training programs for new hires and existing staff, covering customer service, product knowledge, and operational procedures. Conduct hands-on training sessions for baristas, café managers, and service staff on coffee brewing techniques, food safety, and quality standards. Implement soft skills training (communication, teamwork, problem-solving) to enhance customer interactions. Create training modules for POS system operations, cash handling, and inventory management. Operational Excellence & Compliance: Ensure that all training aligns with FSSAI food safety standards, hygiene practices, and brand policies. Regularly audit café performance to identify areas for improvement and conduct refresher training programs where needed. Work closely with store managers to reinforce best practices and troubleshoot operational challenges. Employee Engagement & Performance Coaching: Conduct one-on-one coaching and performance evaluations to track employee progress and identify development opportunities. Develop leadership training programs for café managers to enhance their management and decision-making skills. Establish a positive learning culture within the company to encourage skill development and continuous improvement. Content Development & Innovation: Design engaging training manuals, SOPs, and digital learning materials for employee reference. Develop interactive training methods (e-learning, role-playing, gamification) to enhance engagement. Stay updated on industry trends and new training techniques to refine learning approaches. What we are looking for: Experience & Skills 3+ years of experience in corporate training , learning & development, or hospitality training. Strong understanding of café operations, food & beverage service, and customer experience management. Excellent communication, presentation, and coaching skills. Ability to design structured training programs and implement learning management systems. Proficiency in Microsoft Office, Google Suite, and e-learning platforms. Strong problem-solving skills and adaptability to different learning styles. Job Type: Full-time Schedule: Day shift Education: Bachelor's or Master's Degree Experience: Corporate training: 3 years (Preferred) Total Work: 3 years (Preferred) Language: English (Preferred) Hindi (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person Job Type: Full-time Schedule: Day shift Work Location: In person

QSR Trainer

Panaji, Goa

0 - 7 years

INR Not disclosed

On-site

Full Time

Xpanse Coffee is seeking a dynamic and detail-oriented Corporate Trainer to develop and implement training programs that enhance team performance and ensure operational excellence. The ideal candidate will be responsible for training café staff, baristas, and managers on customer service, product knowledge, operational procedures, and brand standards. This role requires strong leadership, excellent communication skills, and the ability to create engaging training sessions that drive consistency and efficiency across all locations. If you’re passionate about learning and development, empowering teams, and elevating the coffee experience, we’d love to have you on board! About Xpanse Coffee: Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles. With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms. Key Responsibilities: Training & Development: Develop and execute structured training programs for new hires and existing staff, covering customer service, product knowledge, and operational procedures. Conduct hands-on training sessions for baristas, café managers, and service staff on coffee brewing techniques, food safety, and quality standards. Implement soft skills training (communication, teamwork, problem-solving) to enhance customer interactions. Create training modules for POS system operations, cash handling, and inventory management. Operational Excellence & Compliance: Ensure that all training aligns with FSSAI food safety standards, hygiene practices, and brand policies. Regularly audit café performance to identify areas for improvement and conduct refresher training programs where needed. Work closely with store managers to reinforce best practices and troubleshoot operational challenges. Employee Engagement & Performance Coaching: Conduct one-on-one coaching and performance evaluations to track employee progress and identify development opportunities. Develop leadership training programs for café managers to enhance their management and decision-making skills. Establish a positive learning culture within the company to encourage skill development and continuous improvement. Content Development & Innovation: Design engaging training manuals, SOPs, and digital learning materials for employee reference. Develop interactive training methods (e-learning, role-playing, gamification) to enhance engagement. Stay updated on industry trends and new training techniques to refine learning approaches. What we are looking for: Experience & Skills 5 to 7+ years of experience in QSR training , learning & development, or hospitality training. Strong understanding of café operations, food & beverage service, and customer experience management. Excellent communication, presentation, and coaching skills. Ability to design structured training programs and implement learning management systems. Proficiency in Microsoft Office, Google Suite, and e-learning platforms. Strong problem-solving skills and adaptability to different learning styles. Education: Bachelor's or Master's Degree Experience: QSR training: 3 years (Preferred) Total Work: 5-7 years (Preferred) Language: English (Preferred) Hindi (Preferred) Willingness to travel: 100% (Preferred) Job Type: Full-time Pay: Up to ₹50,000.00 per month Schedule: Day shift Work Location: In person

QSR Trainer

Panaji, Goa

0 - 7 years

INR Not disclosed

On-site

Full Time

Xpanse Coffee is seeking a dynamic and detail-oriented QSR Trainer to develop and implement training programs that enhance team performance and ensure operational excellence. The ideal candidate will be responsible for training café staff, baristas, and managers on customer service, product knowledge, operational procedures, and brand standards. This role requires strong leadership, excellent communication skills, and the ability to create engaging training sessions that drive consistency and efficiency across all locations. If you’re passionate about learning and development, empowering teams, and elevating the coffee experience, we’d love to have you on board! About Xpanse Coffee: Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles. With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms. Key Responsibilities: Training & Development: Develop and execute structured training programs for new hires and existing staff, covering customer service, product knowledge, and operational procedures. Conduct hands-on training sessions for baristas, café managers, and service staff on coffee brewing techniques, food safety, and quality standards. Implement soft skills training (communication, teamwork, problem-solving) to enhance customer interactions. Create training modules for POS system operations, cash handling, and inventory management. Operational Excellence & Compliance: Ensure that all training aligns with FSSAI food safety standards, hygiene practices, and brand policies. Regularly audit café performance to identify areas for improvement and conduct refresher training programs where needed. Work closely with store managers to reinforce best practices and troubleshoot operational challenges. Employee Engagement & Performance Coaching: Conduct one-on-one coaching and performance evaluations to track employee progress and identify development opportunities. Develop leadership training programs for café managers to enhance their management and decision-making skills. Establish a positive learning culture within the company to encourage skill development and continuous improvement. Content Development & Innovation: Design engaging training manuals, SOPs, and digital learning materials for employee reference. Develop interactive training methods (e-learning, role-playing, gamification) to enhance engagement. Stay updated on industry trends and new training techniques to refine learning approaches. What we are looking for: Experience & Skills 5 to 7+ years of experience in QSR training , learning & development, or hospitality training. Strong understanding of café operations, food & beverage service, and customer experience management. Excellent communication, presentation, and coaching skills. Ability to design structured training programs and implement learning management systems. Proficiency in Microsoft Office, Google Suite, and e-learning platforms. Strong problem-solving skills and adaptability to different learning styles. Education: Bachelor's or Master's Degree Experience: QSR training: 3 years (Preferred) Total Work: 5-7 years (Preferred) Language: English (Preferred) Hindi (Preferred) Willingness to travel: 100% (Preferred) Pay: Up to ₹50,000.00 per month Job Type: Full-time Schedule: Day shift Work Location: In person

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