Founder's Office (Strategy & Operations)

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Transform+

IndiaMart

smart, fast-moving graduate from a top-tier college

Founder's Office Associate

You will be exposed to cross-functional work across teams (sales, tech, customer success, finance, marketing) and get firsthand visibility into how a venture-backed AI startup scales.

• Work directly with founders and team leads to manage critical operational tasks
• Coordinate between product, sales, customer success, and engineering to ensure smooth handovers
• Track daily execution progress on deals, pilots, and implementation plans
• Monitor client onboarding checklists and ensure SLA adherence

• Create and maintain trackers for ongoing client rollouts, product feedback loops, and process improvement initiatives
• Help prepare investor dashboards, internal review decks, and performance summaries
• Identify bottlenecks and follow up with stakeholders to ensure timely task closure

• Help design and maintain SOPs across GTM, hiring, operations, and delivery
• Build Notion pages, project boards, and Google Sheet dashboards for tracking team-wide operations
• Assist in automating manual reporting or operational tasks using tools like Zapier, Sheets, or Airtable

• Prepare summaries, reports, and updates ahead of investor/partner/internal review meetings
• Coordinate founder calendars for key deliverables and client/internal action plans
• Support high-urgency, high-impact items that require quick context switching and execution clarity

• Maintain and update central documentation repositories (product features, delivery reports, hiring pipelines)
• Ensure real-time clarity for the founding team across projects through well-structured updates
• Create simple dashboards, decks, and SOPs for new hires or cross-team use

• Bachelor’s degree from a Tier-1 institute (IITs, BITS, IIMs, SRCC, St. Stephens, Ashoka, ISBF, etc.)
• 0–1 year of work experience (internship or project exposure in consulting, startups, or tech is a plus)
• Strong logical reasoning, documentation ability, and execution ownership
• Excellent proficiency with Google Workspace (Docs, Sheets, Slides), Notion, and basic analytics tools
• A strong sense of speed, urgency, and accountability for timelines
• Comfortable managing multiple priorities across teams and contexts

• Clear thinker with a doer mindset—able to break problems down and take action
• Comfortable working in ambiguity and figuring out solutions along the way
• Strong communication skills (written & verbal) for crisp documentation and follow-ups
• High energy, professionalism, and the maturity to work closely with senior leaders
• Hungry to learn fast and grow across business functions in a startup environment

• Execution speed: Timelines for internal and external action items consistently met
• Visibility: All live projects tracked in real-time with clear owner and status visibility
• Hygiene: All documentation, sheets, reports, and trackers are updated, clean, and easy to use
• Impact: You reduce the operational load on founders and help scale execution efficiency across the org
• Ownership: You identify tasks before being asked and take charge of execution

• Competitive compensation and fast appraisal cycles
• ESOP eligibility for consistent high performers
• First-hand exposure to scaling operations, GTM, delivery, hiring, and fundraising
• Direct access to the founders and visibility into every major decision in the company
• A high-accountability environment that rewards execution and trust
• A powerful learning curve across product, growth, customer success, and strategic ops

• 6–12 Months

  : Lead execution workflows across departments, handle founder bandwidth items

• 12–18 Months

  : Elevate into

  Chief of Staff – Product/GTM

  ,

  Strategy & Ops Lead

  , or

  Delivery Head (Founder's Office)

• 18–24 Months

  : Transition into vertical-specific leadership (e.g., growth, revenue ops, customer success)

careers@darwix.ai

Application – Founder’s Office Associate – [Your Name]

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