Job Title - Financial Crime Monitoring ManagerLocation: Delhi, IndiaJob Type: Full-time
Experience:
10+ YearsDepartment: ComplianceReports to: Head of Compliance Operations - India
About Tazapay
Tazapay is the financial technology platform of choice for cross-border businesses. We offer local and global collections, holding and payouts across markets. As we expand into the digital asset ecosystem, we're building comprehensive crypto and stablecoin payment solutions to serve the growing demand for blockchain-based cross-border transactions.Position OverviewTazapay is looking for an experienced, strategic, and compliance focused Senior Manager - Financial Crime Monitoring to spearhead its India-based Financial Crime Monitoring function and contribute to the development and execution of Global Financial Crime Compliance programs.This role requires strong regulatory knowledge, operational leadership, and the ability to drive scalable compliance solutions across AML, Sanctions, Transaction Monitoring, Rule-Mapping & Model Optimization, Risk Assessment, and Internal Controls domains in a fast-paced cross-border payments environment. The role involves close coordination with global stakeholders, cross-functional teams, and external partners to ensure that our compliance framework remains robust, audit-ready, and aligned with evolving regulatory requirements across jurisdictions.Key ResponsibilitiesOperational Oversight & Program Management
- Lead the India-based Financial Crime Monitoring team, overseeing day-to-day operations related to AML Investigations and Reporting, Sanctions Screening and Escalations, Transaction Monitoring (TM) Alert Reviews for both fiat and crypto flows and manage escalations.
- Ensure consistent, timely, and well-documented resolution of alerts in accordance with internal quality standards and regulatory expectations.
- Conduct quality assurance reviews on case handling and escalations to ensure effectiveness, accuracy, and completeness.
- Work with an internal quality assurance group to implement corrective action plans, and maintain audit readiness.
SOP Governance & Regulatory Alignment
- Collaborate with the MLRO, Legal, and business stakeholders to review, enhance, and operationalize AML/CFT, Sanctions, Anti-Bribery & Corruption (ABC), and broader Financial Crime Compliance (FCC) policies and procedures, ensuring alignment with evolving business models, products, and regulatory expectations.
- Lead the drafting, revision, and implementation of standard operating procedures (SOPs) to support effective operationalization of FCC policies.
- Maintain up-to-date knowledge of relevant regulatory developments, typologies, and enforcement trends impacting the payments and fintech sector.
Technology & Model Governance
- Lead the development, calibration, testing, and tuning of TM rules and detection models to align with customer profiles, product risk, behavioral indicators, and regulatory typologies.
- Manage UATs and post-deployment reviews to validate functionality, compliance impact, and operational readiness of system enhancements.
- Partner with Product and Engineering teams to implement and maintain scalable compliance solutions, reducing false positives.
Reporting & Risk Insights
- Prepare dashboards and management information reports highlighting key risk indicators, investigation trends, and operational volumes.
- Present insights to senior leadership to support decision-making, risk appetite discussions, and resource planning.
People & Stakeholder Engagement
- Provide ongoing coaching, training, and mentorship to junior team members to build technical expertise and investigative quality.
- Support hiring, onboarding, and capacity planning efforts to ensure operational continuity.
- Act as a key point of contact for internal and external stakeholders during reviews or inquiries related to financial crime matters.
Ideal Candidate Profile
- 10+ years of progressive experience in financial crime compliance, preferably in global fintechs, cross-border payments, virtual assets, or payments environment.
- Strong understanding of global AML/CFT regulatory frameworks and requirements (e.g., MAS, FCA, FinCEN, FATF), transaction monitoring architectures, and risk-based approach.
- Experience with international payments with funds flow between FIAT and Cryptocurrencies within virtual currency exchanges, payment platforms, or fintech companies.
- Proven expertise in handling transaction monitoring escalations - evaluating, investigating, and resolving cases with sound judgment and thorough documentation.
- Exceptional analytical, investigative, and problem-solving skills, with a high level of attention to detail and risk awareness.
- Demonstrated ability to work independently in a fast-paced, high-growth environment while managing multiple priorities and deadlines.
- Proficient in Excel and data visualization tools (e.g., Looker Studio, Tableau) for creating dashboards and reports that translate complex data into actionable insights.
- Excellent communication skills to convey findings and recommendations effectively.
- Commitment to ethical conduct, regulatory compliance, and continuous professional development.
- Professional certifications such as CAMS, Diploma in Financial Crime Prevention, CFE, or equivalent are highly desirable.