Executive Operations, CEO' Office

About Quest Alliance:

Quest Alliance is a not-for-profit organization working across India, dedicated to equipping young people with the skills they need to thrive in a rapidly evolving world of work. Since 2008, we’ve been reimagining how young learners, especially those from underserved communities experience education, career readiness, and lifelong learning. We have been enabling equitable school-to-work transitions by building future-ready learning ecosystems that prioritize access, inclusion, and innovation.

Through strong collaboration with government systems, educators, communities, and civil society, we co-create tech-enabled learning experiences that empower young learners especially those from disadvantaged and underrepresented backgrounds to build dignified, thriving and future-ready careers.

We envision a world where education goes beyond access, becoming a powerful tool for self-empowerment, social mobility, and lasting impact.

Role Overview:

In your role, you will serve as a trusted partner, helping the CEO drive key strategic priorities, manage stakeholder engagements, and ensure operational alignment across the organization. This role requires a proactive, highly organized individual with strong analytical and communication skills who thrives in a dynamic, mission-driven environment.

You will operate at the intersection of strategy, execution, and influence — helping the CEO stay focused, informed, and impactful.

Key Responsibilities

• Strategic Planning & Execution
• Partner with the CEO to track and execute organizational priorities and key initiatives.
• Conduct research, synthesize insights, and develop briefing documents to support strategic decision-making.
• Manage special cross-functional projects and ensure timely execution through strong coordination with relevant teams.
• Operations & Time Management
• Oversee the CEO’s calendar and ensure alignment with high-priority goals and commitments.
• Coordinate and manage logistics for key meetings, events, board engagements, and leadership offsites.
• Prepare agendas, track action items, and follow up with internal and external stakeholders.
• Internal & External Communications
• Draft high-quality presentations, talking points, emails, and reports for internal and external use.
• Support the planning and execution of the CEO’s social media presence — coordinating content, drafting posts, and managing timelines in alignment with the organization’s communications strategy.
• Serve as a key liaison between the CEO and internal teams, as well as key partners, donors, and ecosystem actors.
• Information Management
• Maintain organized documentation of strategic initiatives, decisions, and project progress.
• Support data collection and analysis for CEO-level reporting and planning.
• Culture & Leadership Engagement
• Help embed the CEO’s leadership rhythms and communication moments into the organization’s culture.
• Uphold confidentiality, emotional intelligence, and the values of Quest Alliance in all interactions.

Required Skills & Experience

• Experience in executive support, strategy, operations, or project management.
• Experience working with senior leaders; comfort navigating ambiguity and high-stakes environments.
• Excellent writing, editing, and verbal communication skills.
• Ability to manage multiple priorities, timelines, and stakeholders with precision.
• High emotional intelligence, discretion, and a strong ethical compass.
• Proficiency in tools such as Google Workspace, Notion, Slack, and Zoom.

Nice to Have

• Experience in education, youth development, or social impact sectors.
• Exposure to organizational or leadership development work.
• Interest in systems thinking, regenerative leadership, or design thinking.

Benefits:

In addition to your compensation, you are also eligible for a suite of benefits designed to support your well-being and growth:

- Comprehensive Personal Accident Insurance covering up to ₹10,00,000 annually

- Mediclaim Insurance covering up to ₹3,00,000 annually, supported through our insurance partner, Loop, which also offers additional wellness benefits

- Reach for the Stars (RFS) amount of up to ₹5,000 to support your self-learning and knowledge-building efforts

- Internet allowance of up to ₹750/month, reimbursable based on actual usage to support flexible and hybrid working arrangements

- For employees with children under the age of 6 years, Quest offers childcare or day care fee support through a monthly matching contribution of up to ₹3,000, helping you create a supportive work-life balance

- Access to emotional health and wellbeing programs such as:

* Group sessions worth ₹7,500 per session fully covered by the organisation

* 1:1 counselling sessions (worth ₹1,800 per session), fully covered by the organisation