Company Description
NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) andBangalore with an employee strength of 1300+. It is one of the foremost providers of end-to-end IT services across various sectors. We work with diverse industry verticals whichinclude publishing, media, financial services, retail, healthcare and technology companiesaround the world. Our customers range from two-person startups to $bn listed companies.We have more than 30 years of experience in providing end to end IT services across theglobe and have earned a reputation for delighting our customers by consistently surpassingexpectations and helping them deliver robust, market-ready software products that meetthe highest standards of engineering and user experience. Supported by more than 1300exceptionally talented manpower, we are a hub for offshore support and technologyservices.Requisites
Education
Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.
Experience (years)
- Executive - Graduate with 2 to 4 years of experience
- Sr Executive – Graduate with 4 to 6 years of experience
Relevant Experience
OTC or Accounts Receivable (Cash Application)Location:Mumbai (Airoli) and Bangalore
Working Hours
8.5 hours/day (US Shift)
Role Summary
- Responsible for applying incoming customer payments to the correct invoices using ERP systems, ensuring financial records are up-to-date and reducing unapplied cash.
- Manages discrepancies such as short payments, unidentified funds, and remittance mismatches, while reconciling customer accounts and supporting audit and compliance requirements.
Qualification Criteria/Work Experience
Essential
- Strong knowledge of Cash applications
- Working knowledge of SAP Finance module
- Experience in shared services/customer facing environment
- Understanding of standard operating procedures
- Knowledge of system, applications, operating tools, metrics and excel
- Good communication skills, plus good verbal & written presentation skills
- Good understanding of AR Cycle and credit Management process
- Flexibility to work within a high growth, rapidly changing environment
- Ability to self-motivate and initiate change
- Ability to work with colleagues at all levels .
Cash Application Responsibilities
- Accurately apply customer payments to invoices using ERP system.
- Retrieve and interpret remittance information from various sources (email, portals, bank files)
- Investigate and resolve unapplied or unidentified payments
- Analyze short payments and coordinate with collections or customer service for resolution
- Reconcile bank statements with customer accounts to ensure accuracy
- Update customer records with payment details, adjustments, and corrections
- Generate daily/weekly/monthly reports on cash application performance and exceptions.
- Ensure adherence to internal controls and audit requirements.
- Support automation initiatives and suggest improvements to enhance efficiency
- Investigate discrepancies and escalate unresolved issues to management or relevant departments.
- Apply payments received in different currencies accurately
- Ensure all payments are posted before closing deadlines and Support finance teams with reconciliations and reporting.
- Provide documentation and data for internal and external audits.
- Track and report on service level agreements and performance indicators
- Drive improvements based on trends and gaps
- Evaluate the creditworthiness of new and existing customers.
- Analyze financial statements, credit scores, payment history, and market conditions.
- Set appropriate credit limits and terms to minimize risk.
- Continuously monitor customer accounts for overdue payments or changes in financial health.
- Adjust credit limits or terms based on performance and risk.
- Analyzing the credit limit of the customer based on the financial statements
- Good Understanding about the dunning process for customer for different levels
Key Skills
- Cash Application and Credit management
- Accounts Receivable Ledger Management
- Financial Accounting and Reporting
- Advanced Excel and Spreadsheet Skills
- SAP ERP and Accounting Software Proficiency
- Team Player
Qualifications
any graduateAdditional InformationNA
