JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Summary
The Facilities Manager – Technical is responsible for overseeing all engineering and technical operations within a facility, ensuring optimal performance, safety, and compliance of building systems. This includes managing HVAC, electrical, plumbing, fire safety, BMS, and other critical infrastructure. The role involves supervising maintenance teams and service providers, implementing preventive and corrective maintenance programs, and ensuring minimal downtime of assets. The Facilities Manager – Technical also works closely with clients and stakeholders to deliver cost-efficient, sustainable, and high-quality facility operations while driving continuous improvement and energy efficiency initiatives.
Job Responsibilities
- Oversee operation and maintenance of all critical building systems including HVAC, electrical, plumbing, fire safety, DG sets, lifts, water treatment plants, and BMS.
- Implement and monitor preventive, predictive, and corrective maintenance programs to ensure optimal performance and uptime.
- Troubleshoot technical issues and ensure timely resolution to minimize service disruption.
- Supervise technical staff, engineers, and outsourced service providers.
- Prepare duty rosters, allocate tasks, and ensure adherence to standard operating procedures (SOPs).
- Monitor vendor performance against SLAs and KPIs, and coordinate contract renewals or escalations when required.
- Monitor and optimize energy and water consumption through sustainable practices.
- Implement energy conservation measures (ECMs) and efficiency improvement projects.
- Track utility usage and report on energy-saving initiatives.
- Act as the primary technical contact for clients, tenants, and internal stakeholders.
- Provide regular updates on asset performance, maintenance schedules, and technical issues.
- Support client in audits, reviews, and strategic planning of technical operations.
- Prepare and manage budgets for technical services, including maintenance, utilities, and capital expenditures.
- Track costs, identify savings opportunities, and ensure adherence to approved budgets.
- Assist in lifecycle planning of assets and capital replacement forecasting.
- Oversee small fit-out projects, refurbishments, and upgrades of technical systems.
- Recommend improvements in technology, automation, and sustainability practices.
- Ensure smooth handover of systems post-project completion with updated documentation.
- Prepare daily/weekly/monthly reports on technical operations, incidents, energy usage, and SLA/KPI performance.
- Maintain asset registers, technical manuals, AMC schedules, and maintenance records.
- Present operational insights and recommendations to clients and senior management.
Qualifications
- 7–12 years of experience in facility/technical services management, preferably in corporate offices, industrial parks, or large campuses.
- Proven experience managing HVAC, electrical, plumbing, DG sets, lifts, fire safety systems, and BMS.
- Hands-on exposure to vendor management, AMC coordination, and SLA/KPI-based performance management.
- Experience in handling energy management, sustainability initiatives, and asset lifecycle planning.
- Strong technical knowledge of building engineering systems and maintenance best practices.
- Good understanding of local statutory requirements, compliance, and safety regulations.
- Proficiency in CAFM/CMMS systems, BMS monitoring, and MS Office tools.
- Strong leadership, people management, and vendor negotiation skills.
- Analytical ability for budgeting, cost control, and lifecycle planning.
- Excellent communication skills for clients and stakeholder engagement.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
