Ecommerce Specialist

Job Title: E-commerce Specialist

Company Overview:

We are a leading Indian ethnic women's wear brand based in Jaipur, Rajasthan, India, with a rich legacy spanning over several decades. Our brand embodies the essence of Indian culture and tradition, offering a wide range of high-quality apparel that celebrates the vibrant heritage of Rajasthan. We are committed to delivering exceptional designs that resonate with our customers and reflect the timeless elegance of Indian ethnic wear.

Job Overview:

The E-Commerce Specialist will be responsible for managing and optimizing our online sales channels, driving revenue growth, and enhancing the online presence of our brand across various e-commerce platforms.

Location: Malviya Nagar, Jaipur, Rajasthan.

Department: Sales and Marketing

Reports To: Head of E-Commerce/Marketing Manager

Job Type: Full-Time On-Site

Salary: 25000+

Responsibilities:

1. E-Commerce Platform Management: Oversee and manage the day-to-day operations of our e-commerce platforms, including company-owned websites and third-party marketplaces (e.g., Amazon, eBay, Shopify).
2. Product Listings: Create and maintain product listings, ensuring that all product information, images, and descriptions are accurate, compelling, and optimized for search engines (SEO).
3. Sales Analysis: Monitor and analyze e-commerce sales performance, including traffic, conversion rates, average order value, and return on investment (ROI). Use data insights to make informed decisions and optimize strategies.
4. Inventory Management: Coordinate with the inventory and logistics teams to ensure adequate stock levels for all e-commerce channels, and manage inventory updates in real-time.
5. Customer Experience: Enhance the online shopping experience by implementing best practices for user experience (UX) and customer service, including easy navigation, seamless checkout processes, and responsive customer support.
6. SEO and SEM: Optimize the e-commerce website for search engines (SEO) and manage paid search campaigns (SEM) to increase organic and paid traffic.
7. Reporting: Prepare regular reports on e-commerce performance, highlighting key metrics, trends, and opportunities for improvement, and present findings to senior management.
8. Third-Party Relationships: Manage relationships with third-party e-commerce partners, vendors, and service providers to ensure the smooth operation of online sales channels.

Qualifications:

1. Education: Bachelor’s degree in E-Commerce, Marketing, Business Administration, or a related field.
2. Experience: Minimum of 3-5 years of experience in e-commerce management, preferably within the apparel or fashion industry.
3. Technical Skills: Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce), digital marketing tools (e.g., Google Analytics, Google Ads, Facebook Ads), and SEO/SEM best practices.
4. Analytical Skills: Strong analytical skills with the ability to interpret data and make data-driven decisions to optimize e-commerce performance.
5. Communication Skills: Excellent verbal and written communication skills, with the ability to create compelling product descriptions and marketing content.

Benefits:

• Competitive salary.
• Opportunities for professional development and growth.
• Dynamic and inclusive work environment.