SEREKO is India's 1st Psychodermatology brand that with its unique blends aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns instream along with providing surface solutions. Responsibilities:· Create engaging and innovative motion graphics for a variety of projects, including videos, presentations, and social media content.· Collaborate with the creative team to develop concepts and storyboards that meet project objectives· Ensure brand consistency in all motion graphics and animations· Manage multiple projects simultaneously and meet deadlines· Manipulate and edit / stich video pieces in a seamless manner.· Give creative inputs for video editing.· Join images with background graphics and special effects· Trim footage segments and put together the sequence of the video· Input music, dialogues, graphics and effects· Create rough and final cuts· Ensure logical sequencing and smooth running· Stay up-to-date with the latest trends and techniques in motion design Requirements and skills· Proven work experience as a Video Animator· Solid experience with digital technology and editing software packages (e.g. Avid Media Composer, Light works, Premiere Pro, After Effects and Final Cut, Photoshop, Illustrator)· Demonstrable video editing ability with a strong portfolio· Thorough knowledge of timing, motivation and continuity· Familiarity with special effects, 3D and compositing· Bachelor's degree in Graphic Design, Animation, or related field· Proven experience in motion graphics and animation· Proficiency in Adobe Creative Suite, including After Effects, Premiere Pro, and Illustrator· Strong understanding of design principles and visual storytelling· Excellent communication and teamwork skills· Ability to work independently and take initiative Skills Qualification:· BS degree in film studies, cinematography or related field.· Minimum Relevant Experience: 1-2 years

About the Company Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Key Responsibilities: 1. Customer Retention & Engagement Develop and execute retention marketing campaigns to increase repeat purchases and customer lifetime value (LTV). Identify key customer segments and personalize marketing strategies to enhance engagement. Monitor churn rates and implement strategies to improve retention. 2. Email & SMS Marketing Plan, execute, and optimize lifecycle marketing campaigns via email and SMS. Create automated workflows, including welcome series, post-purchase follow-ups, and win-back campaigns. A/B test subject lines, content, and CTAs to optimize performance. 3. Loyalty & Subscription Programs Assist in managing customer loyalty and rewards programs. Work on subscription models to improve customer retention and reduce churn. Analyze program effectiveness and suggest improvements. 4. Customer Segmentation & Personalization Use customer data and behavioral insights to create targeted marketing strategies. Segment customers based on purchase history, engagement levels, and preferences. Personalize email and SMS campaigns to enhance customer experience. 5. Data Analysis & Optimization Track and analyze key retention metrics such as repeat purchase rate, churn rate, and LTV. Use analytics tools (Google Analytics, Klaviyo, Shopify, etc.) to measure campaign performance. Make data-driven recommendations to optimize retention marketing efforts. 6. Cross-functional Collaboration Work with product, customer service, and paid marketing teams to align retention efforts. Support brand messaging consistency across all customer touchpoints. Collaborate on customer experience improvements based on feedback and engagement data. Required Qualifications & Skills: Education: Bachelor’s degree in Marketing, Business, or a related field. Experience: 2-4 years in retention marketing, CRM, or email marketing, preferably in skincare, beauty, or e-commerce. Skills: Proficiency in email/SMS marketing platforms (Klaviyo, HubSpot, Braze, etc.). Analytical mindset with experience using Google Analytics and CRM tools. Ability to work in a fast-paced environment with attention to detail. Salary Range : 40-45K per month Location: Sector-142, Noida (Near Metro station- Aqua Line) For more details please visit www.serekoshop.com Show more Show less

About the Company Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job Location: Noida 142 About the Role We are looking for a detail-oriented E-commerce Operations Specialist to support our online store and marketplace operations, ensuring smooth order fulfilment, inventory management, and overall efficiency in e-commerce operations. Key Responsibilities: E-commerce Platform & Marketplace Management Manage and update product listings, descriptions, pricing, and inventory on the brand’s website (Shopify/WooCommerce/Magento) and marketplaces (Amazon, Nykaa, Flipkart, etc.). Monitor and improve product visibility through SEO optimization and keyword updates. Ensure accurate stock updates and minimize out-of-stock situations. Order Processing & Fulfilment Coordinate daily order processing, packaging, and dispatch with warehouses and logistics partners. Track shipments and resolve delivery-related issues (delays, returns, refunds). Work with customer service to ensure smooth order handling and issue resolution. Inventory & Supply Chain Coordination Maintain accurate inventory records across all platforms to prevent stock discrepancies. Coordinate with suppliers and warehouse teams for stock replenishment. Optimize inventory planning to avoid overstocking or stockouts. Customer Experience & Support Assist in handling customer inquiries, complaints, and returns via email, chat, and social media. Monitor customer feedback and reviews, ensuring timely responses and resolutions. Work with the marketing team to enhance user experience and drive customer satisfaction. Performance Monitoring & Reporting Track and analyze key performance indicators (KPIs) such as sales, conversion rates, cart abandonment, and fulfillment efficiency. Generate weekly/monthly reports to assess e-commerce performance and suggest improvements. Assist in A/B testing of product listings, pricing strategies, and promotions. Qualifications & Skills: 2-4 years of experience in e-commerce operations, preferably in the skincare, beauty, or FMCG industry. Hands-on experience with e-commerce platforms like Shopify, WooCommerce, Magento, or BigCommerce. Knowledge of marketplaces such as Amazon Seller Central, Flipkart, Nykaa, Myntra, etc. Experience with order management systems (OMS), inventory management, and logistics coordination. Strong analytical skills with proficiency in Excel, Google Sheets, and analytics tools (Google Analytics, marketplace dashboards). Excellent communication and problem-solving skills. Ability to multitask and thrive in a fast-paced environment. Show more Show less

SEREKO is India's 1st Psychodermatology brand that with its unique blends aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns instream along with providing surface solutions. Responsibilities : · Create engaging and innovative motion graphics for a variety of projects, including videos, presentations, and social media content. · Collaborate with the creative team to develop concepts and storyboards that meet project objectives · Ensure brand consistency in all motion graphics and animations · Manage multiple projects simultaneously and meet deadlines · Manipulate and edit / stich video pieces in a seamless manner. · Give creative inputs for video editing. · Join images with background graphics and special effects · Trim footage segments and put together the sequence of the video · Input music, dialogues, graphics and effects · Create rough and final cuts · Ensure logical sequencing and smooth running · Stay up-to-date with the latest trends and techniques in motion design Requirements and skills · Proven work experience as a Video Animator · Solid experience with digital technology and editing software packages (e.g. Avid Media Composer, Light works, Premiere Pro, After Effects and Final Cut, Photoshop, Illustrator) · Demonstrable video editing ability with a strong portfolio · Thorough knowledge of timing, motivation and continuity · Familiarity with special effects, 3D and compositing · Bachelor's degree in Graphic Design, Animation, or related field · Proven experience in motion graphics and animation · Proficiency in Adobe Creative Suite, including After Effects, Premiere Pro, and Illustrator · Strong understanding of design principles and visual storytelling · Excellent communication and teamwork skills · Ability to work independently and take initiative Skills Qualification: · BS degree in film studies, cinematography or related field. · Minimum Relevant Experience: 1-2 years Show more Show less

Job Summary: We are looking for a motivated and customer-focused individual to join our team as a Customer Calling Executive. The ideal candidate will be responsible for making outbound calls and handling inbound inquiries, ensuring excellent customer service and addressing customer concerns effectively. Key Responsibilities: Make outbound calls to customers for sales, follow-ups, or feedback. Handle inbound customer inquiries and provide necessary assistance. Understand customer needs and provide relevant solutions or information. Maintain accurate records of customer interactions and transactions in the CRM system. Follow up with customers to ensure satisfaction and resolution of issues. Collaborate with internal teams to address customer concerns efficiently. Required Skills & Qualifications: Excellent verbal and written communication skills. Ability to handle customer queries with patience and professionalism. Strong problem-solving skills and a customer-first approach. Ability to work in a fast-paced environment. Prior experience in a similar role is a plus but not mandatory. Show more Show less

About the Company : Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job description The candidate should be creatively inclined with the ability to craft wonders with words. One should be able to write engaging jaw-dropping copies that attract immediate attention. Candidates having good semi-technical copy writer/SEO skills with good command of English grammar and proven work experience will have added advantages. Responsibilities: · Edit and proof work to ensure high editorial standards are met across all content outputs · Collaborate with creative, product, marketing, and legal to assess project needs and help with messaging · Drive brand consistency across all company communications · Develop and implement brand guidelines · Stay current on trends and competitors within the editorial sphere Conduct keyword research to optimize existing content and uncover new opportunities · Write and edit SEO-friendly content for website pages, blog posts, social media, and other digital platforms · Collaborate with the marketing team to develop content strategies that drive organic traffic and engagement · Stay up-to-date with industry trends and best practices in SEO and content marketing · Monitor and analyze the performance of content using SEO tools like Google Analytics · Ensure all content is accurate, relevant, and aligned with brand guidelines · See projects through the whole creative lifestyle, from inception to deployment Requirements · Bachelor s degree in English, Journalism, Marketing, or Communications · 1-3 years’ experience in content marketing or copywriting. · Knowledge of Microsoft Office Applications · Strong creative thinking skills and ability to think conceptually · Comfortable working independently with a little direction under tight deadlines · Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar · Familiarity with keyword research tools and SEO analytics · up to date in Beauty industry Show more Show less

Customer Support Representative Job Summary: We are looking for a motivated and customer-focused individual to join our team as a Customer Relationship Associate. The ideal candidate will be responsible for making outbound calls and handling inbound inquiries, ensuring excellent customer service and addressing customer concerns effectively. Key Responsibilities: Make outbound calls to customers for sales, follow-ups, or feedback. Handle inbound customer inquiries and provide necessary assistance. Understand customer needs and provide relevant solutions or information. Maintain accurate records of customer interactions and transactions in the CRM system. Follow up with customers to ensure satisfaction and resolution of issues. Collaborate with internal teams to address customer concerns efficiently. Required Skills & Qualifications Graduation is any stream. Excellent verbal and written communication skills. Ability to handle customer queries with patience and professionalism. Strong problem-solving skills and a customer-first approach. Ability to work in a fast-paced environment. Prior experience in a similar role is a plus but not mandatory. Experience: 2-3 years in as Customer care support Salary : 30 to 32K Per Month Location: Sector-142, Noida (Near 142 Noida Metro station- Aqua Line) For more details, please visit www.serekoshop.com Show more Show less

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies. Responsibilities Operate as the primary point of contact for key account stakeholders Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners Prepare and guarantee monthly, quarterly and annual sales forecasts Qualifications Bachelor's degree or equivalent experience in Business 3+ years' of relevant work experience Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Excellent written and verbal communication skills Show more Show less

About the Company Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job Description : We are looking for a results-driven SEO Specialist with a minimum of 2 years of experience in search engine optimization (SEO) and website conversion rate optimization (CRO). The ideal candidate will have experience working in direct-to-consumer (D2C) industries and possess a strong understanding of both on-page and off-page SEO strategies. Key Responsibilities : Develop and implement SEO strategies to improve organic search rankings and website traffic. Conduct keyword research, competitor analysis, and content optimization. Optimize website structure, metadata, internal linking, and technical SEO aspects. Monitor and improve site speed, mobile optimization, and user experience (UX) factors. Execute link-building strategies to enhance domain authority. Analyze and optimize website conversion rates (CRO) through A/B testing and performance tracking. Collaborate with content teams to create SEO-friendly blog posts, landing pages, and product descriptions. Track and report on SEO performance using tools like Google Analytics, Google Search Console, Ahrefs, SEMrush, or Moz. Stay updated on SEO trends, algorithm changes, and industry best practices. Qualifications & Requirements : Minimum 2 years of experience in SEO and website CRO. Proven experience in the D2C industry. Proficiency with SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, or Screaming Frog. Strong understanding of on-page, off-page, and technical SEO. Excellent analytical and problem-solving skills. Ability to work independently and collaborate with cross-functional teams. Location: Sector-142, Noida (Near 142 Noida Metro station- Aqua Line) For more details, please visit www.serekoshop.com Show more Show less

Job Summary: We are looking for a motivated and customer-focused individual to join our team as a Customer Calling Executive. The ideal candidate will be responsible for making outbound calls and handling inbound inquiries, ensuring excellent customer service and addressing customer concerns effectively. Key Responsibilities: Make outbound calls to customers for sales, follow-ups, or feedback. Handle inbound customer inquiries and provide necessary assistance. Understand customer needs and provide relevant solutions or information. Maintain accurate records of customer interactions and transactions in the CRM system. Follow up with customers to ensure satisfaction and resolution of issues. Collaborate with internal teams to address customer concerns efficiently. Required Skills & Qualifications: Excellent verbal and written communication skills. Ability to handle customer queries with patience and professionalism. Strong problem-solving skills and a customer-first approach. Ability to work in a fast-paced environment. Prior experience in a similar role is a plus but not mandatory. Show more Show less

Job Description – Assistant Brand Manager at SEREKO - D2C Skincare (4-5 years of Relevant Experience) About SEREKO SEREKO is India’s 1st Psychodermatology Skincare brand, on a mission to revolutionize the Skincare industry by educating consumers and addressing the skin concerns arising out of mental stress and anxiety. You can read more about the brand on the website - www.serekoshop.com About the Role: Are you an expert in to develop a brand strategy for a company , and an expert in oversee a wide array of business functions including branding, communication channels , product development, online and offline promotions , and market research etc. motivating your team to create shape and manage a brand's identity, perception, and growth. We have an exciting Assistant Brand Manager role for you: Job Description: As an assistant brand manager, you would be responsible for building our brand from scratch. You would take complete ownership of the brand and look into all aspects of the brand right from P&L, brand positioning, Premium creative, market research, Increase the Brand visibility etc. Your role would be: Responsibilities: Partner cross-functionally with Tech/Product, Finance, Operations, R&D, Digital, agency partners and other areas to accomplish strategic goals Track KPIs and recommend strategic and tactical changes based on results Lead media & search agencies to set, monitor and optimize media strategies & executions that drive traffic and maximize business results, including SEO, SEM, Affiliate Program, Programmatic media buys Lead and execute day to day website activity including product merchandising and promotional strategies Develop CRM and customer loyalty strategies to execute, track, and optimize performance Partner with Tech team to test and analyze A/B tests and UX designs leading to continuous website/app optimizations Partner with digital team to develop engaging social media and content strategies to drive D2C sales Create and manage the business budget and actively participating in development of advertising, promotions, and other initiatives to drive business results Educate creative team on implementation of best practices and procedures for campaign setup, understanding how to develop creative/campaigns that ensures high deliverability and ROI Strong command in digital sales on own channel and partner channels such as Nykaa, Amazon, Myntra, etc. Experience: 4-5 years of Relevant Experience Salary : As per Industry Norms Job Locatio n: Noida, Sector 142(Corporate Office) Closest Metro station: (Noida 142- Aqua Line) Note : Immediate Joiner is preference. Show more Show less

About the Company Sush Essentials Pvt. Ltd. (SEREKO)is incorporated start-upcompany from Noida,seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning TopicalSkincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job description The candidate should be creatively inclined with the ability to craft wonders with words. One should be able to write engaging jaw-dropping copies that attract immediate attention. Candidates having good semi-technical copy writer/SEO skills with good command of English grammar and proven work experience will have added advantages. Responsibilities: Edit and proof work to ensure high editorial standards are met across all content outputs Collaborate with creative, product, marketing, and legal to assess project needs and help with messaging Drive brand consistency across all company communications Develop and implement brand guidelines Stay current on trends and competitors within the editorial sphere Conduct keyword research to optimize existing content and uncover new opportunities Write and edit SEO-friendly content for website pages, blog posts, social media, and other digital platforms Collaborate with the marketing team to develop content strategies that drive organic traffic and engagement Stay up-to-date with industry trends and best practices in SEO and content marketing Monitor and analyze the performance of content using SEO tools like Google Analytics Ensure all content is accurate, relevant, and aligned with brand guidelines See projects through the whole creative lifestyle, from inception to deployment Requirements Bachelor s degree in English, Journalism, Marketing, or Communications 1-3 years’ experience in content marketing or copywriting. Knowledge of Microsoft Office Applications Strong creative thinking skills and ability to think conceptually Comfortable working independently with a little direction under tight deadlines Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar Familiarity with keyword research tools and SEO analytics up to date in Beauty industry Salary Range : Upto 5.4LPA Work Mode: Work from Office Work Location : Job Locatio n: Noida, Sector 142(Corporate Office) Closest Metro station: (Noida 142- Aqua Line) For more details please visit www.serekoshop.com

D2C Ecomm Manager -Marketplaces (5-7 years of Relevant Experience) SEREKO - D2C Skincare Brand SEREKO is India’s 1st Psychodermatology Skincare brand , on a mission to revolutionise the Skincare industry by educating consumers and addressing the skin concerns arising out of mental stress and anxiety. You can read more about the brand on the website - www.serekoshop.com Responsibilities: · Help SEREKO generate qualified traffic , increase brand equity , and gain higher revenue and profit on marketplaces. Provide regular reports about marketplace performance to management highlighting all relevant metrics. · End to end pitching and Negotiation with Marketplaces across Ecommerce/D2C marketplaces for listing, promotions/Advertisements, Volume planning and Margin negotiation. · Liaise with internal departments (Such as marketing and design) to ensure that product listings are attractive and competitive. · Coordinate with inventory team to ensure adequate product supply on marketplaces. · Strategizing and executing market sampling with agencies and marketplaces. · Overall Sales Planning and Execution & Price benchmarking and determination. · Working closely with the management to share funnel conversion improvement ideas, feedback & present results. Forecasting and tracking sales from different products and Marketplaces to create a relevant plan for focus products and budgets month on month. · Develop and implement strategies to increase online sales , optimize the user experience for the brand on Marketplaces, and lead a team of e-commerce specialists. · Lead Pricing strategy , including rationale backed discounts and Promotions campaigns. · Develop and implement strategies to enhance customer experience , monitor sales performance and key metrics, and establish efficient order fulfilment processes . · Build system capability for Competitor benchmarking and keyword insights trends across channels. · Handle customer inquiries and complaints , assess promotional campaigns , and stay current with industry trends. · Develop and demonstrate skills continuously for hiring, training, and leading team members , and ensure that they're using effective sales tactics to meet revenue objectives Achieve company objectives by planning thoroughly, setting sales goals , analysing the data, and making forecasts. The person will be responsible to create, execute, and manage paid and organic acquisition campaigns on Marketplaces. Marketplace escalations related to marketplace operations, ensuring smooth resolutions with SPOCs. Identify new marketplace opportunities and platforms for expansion, especially within the eCommerce sector. Impact: Increase in overall marketplace sales and average order value (AOV). Higher customer satisfaction rates and positive eCommerce customer reviews. Increased traffic to eCommerce marketplace listings and storefront. Increased conversions from eCommerce-specific marketplace channels. Reduction in operational issues or escalations on eCommerce marketplaces. Increase in the range of products listed on eCommerce marketplaces. Improved customer acquisition via eCommerce marketplace channels. High seller ratings on all eCommerce marketplaces. Successful launch of products on new eCommerce marketplace platforms. Higher ROI from eCommerce marketplace marketing/promotional investments. Requirements: Bachelor's degree in Business, Marketing, or a related field. At least 5 years of experience in online marketplace management. Strong knowledge of the eCommerce industry and its best practices. Proven experience in increasing sales on online marketplaces. Proficiency with marketplace management tools and software relevant to eCommerce. Strong analytical and forecasting skills. Excellent verbal and written communication skills. Exceptional negotiation and relationship management skills, especially for eCommerce vendor management. Ability to work in a fast-paced, cross-functional team environment. Problem-solving aptitude and ability to handle escalations effectively. Strong product understanding of the Cosmetics/beauty, fashion and social trends relevant for the business The character we’re looking for: Detail-oriented: Focusing on meticulous management of eCommerce marketplace operations. Highly Adaptable: Able to cope with the rapidly changing digital landscape. Results-Driven: Focusing on achieving eCommerce-specific performance metrics. Excellent Collaborator: Strong ability to work cross-functionally within the firm. Resilient: Able to handle challenges and setbacks with grace and determination. *Immediate joining is additional advantage for candidate . Job Location: Noida, Sector 142 Apply at- dj@serekoshop.com | +917827115775

About the Company : Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job description The candidate should be creatively inclined with the ability to craft wonders with words. One should be able to write engaging jaw-dropping copies that attract immediate attention. Candidates having good semi-technical copy writer/SEO skills with good command of English grammar and proven work experience will have added advantages. Responsibilities: · Edit and proof work to ensure high editorial standards are met across all content outputs · Collaborate with creative, product, marketing, and legal to assess project needs and help with messaging · Drive brand consistency across all company communications · Develop and implement brand guidelines · Stay current on trends and competitors within the editorial sphere Conduct keyword research to optimize existing content and uncover new opportunities · Write and edit SEO-friendly content for website pages, blog posts, social media, and other digital platforms · Collaborate with the marketing team to develop content strategies that drive organic traffic and engagement · Stay up-to-date with industry trends and best practices in SEO and content marketing · Monitor and analyze the performance of content using SEO tools like Google Analytics · Ensure all content is accurate, relevant, and aligned with brand guidelines · See projects through the whole creative lifestyle, from inception to deployment Requirements · Bachelor s degree in English, Journalism, Marketing, or Communications · 1-3 years’ experience in content marketing or copywriting. · Knowledge of Microsoft Office Applications · Strong creative thinking skills and ability to think conceptually · Comfortable working independently with a little direction under tight deadlines · Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar · Familiarity with keyword research tools and SEO analytics · up to date in Beauty industry

About the Company Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job Location: Noida Sector 142, Nearest Metro – 142 (Aqualine) Job Overview: We are seeking a results-driven E-commerce Specialist to lead the planning, execution, and optimization of our online sales channels. The ideal candidate will manage all aspects of the e-commerce ecosystem including website management, online marketing, merchandising, operations, and customer engagement to drive revenue, profitability, and exceptional user experience. Key Responsibilities: 1. E-commerce Strategy & Planning Develop and execute short-term and long-term strategies to grow online revenue. Analyze customer behavior, market trends, and competitive insights to inform planning. Define KPIs and performance goals across sales channels. 2. Website & Platform Management Oversee website operations (Shopify, Magento, WooCommerce, etc.) including updates, performance, and user experience. Ensure mobile responsiveness, SEO optimization, and technical health. Manage integrations with payment gateways, CRMs, and analytics tools. 3. Cataloguing & Product Information Management Lead cataloguing efforts including product uploads, classification, taxonomy, and metadata. Ensure high-quality, accurate, and SEO-optimized product titles, descriptions, images, and attributes. Maintain consistency across website, marketplaces, and third-party platforms. Coordinate with content, merchandising, and inventory teams for new product launches and updates. 4. Marketplace Management Manage listings, pricing, and promotions on platforms like Amazon, Flipkart, Myntra, Nykaa, etc. Ensure accurate catalog sync, inventory updates, and timely listing audits. Monitor seller performance metrics, return rates, and customer reviews. 5. Digital Marketing & Customer Acquisition Plan and execute paid campaigns (Google Ads, Meta, Display, Remarketing). Optimize conversion rate, AOV, CAC, and ROAS using performance analytics. Collaborate with content and design teams to create effective marketing assets. 6. Logistics, Fulfillment & Operations Coordinate with logistics partners and warehouse teams for order fulfillment. Monitor inventory levels, shipping SLAs, return management, and order accuracy. Improve operational efficiency and reduce fulfillment-related costs. 7. Customer Experience & Retention Enhance end-to-end customer journey from discovery to post-purchase. Manage email/SMS campaigns, loyalty programs, and personalization strategies. Monitor customer service performance and feedback (CSAT, NPS, resolution time). 8. Analytics & Reporting Use tools like Google Analytics, GA4, and BI dashboards to track KPIs: traffic, conversions, bounce rate, cart abandonment, etc. Prepare weekly/monthly reports to support business decisions and optimizations. 9. Cross-functional & Vendor Coordination Work closely with marketing, inventory, and operations teams. Manage agencies and external partners for SEO, development, or advertising services. Requirements: Education & Experience: Bachelor’s degree in Marketing, Business, E-commerce, or related field. 5–7 years of experience in managing e-commerce platforms and campaigns. Skills: Strong knowledge of e-commerce platforms, CMS, and digital marketing tools. Proficient in Google Ads, Meta Ads, email marketing, SEO/SEM, and analytics. Data-driven, with strong organizational and project management skills.

About the Company Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job Location: Noida 142 About the Role We are looking for a detail-oriented E-commerce Operations Specialist to support our online store and marketplace operations, ensuring smooth order fulfilment, inventory management, and overall efficiency in e-commerce operations. Key Responsibilities: E-commerce Platform & Marketplace Management Manage and update product listings, descriptions, pricing, and inventory on the brand’s website (Shopify/WooCommerce/Magento) and marketplaces (Amazon, Nykaa, Flipkart, etc.). Monitor and improve product visibility through SEO optimization and keyword updates. Ensure accurate stock updates and minimize out-of-stock situations. Order Processing & Fulfilment Coordinate daily order processing, packaging, and dispatch with warehouses and logistics partners. Track shipments and resolve delivery-related issues (delays, returns, refunds). Work with customer service to ensure smooth order handling and issue resolution. Inventory & Supply Chain Coordination Maintain accurate inventory records across all platforms to prevent stock discrepancies. Coordinate with suppliers and warehouse teams for stock replenishment. Optimize inventory planning to avoid overstocking or stockouts. Customer Experience & Support Assist in handling customer inquiries, complaints, and returns via email, chat, and social media. Monitor customer feedback and reviews, ensuring timely responses and resolutions. Work with the marketing team to enhance user experience and drive customer satisfaction. Performance Monitoring & Reporting Track and analyze key performance indicators (KPIs) such as sales, conversion rates, cart abandonment, and fulfillment efficiency. Generate weekly/monthly reports to assess e-commerce performance and suggest improvements. Assist in A/B testing of product listings, pricing strategies, and promotions. Qualifications & Skills: 2-4 years of experience in e-commerce operations, preferably in the skincare, beauty, or FMCG industry. Hands-on experience with e-commerce platforms like Shopify, WooCommerce, Magento, or BigCommerce. Knowledge of marketplaces such as Amazon Seller Central, Flipkart, Nykaa, Myntra, etc. Experience with order management systems (OMS), inventory management, and logistics coordination. Strong analytical skills with proficiency in Excel, Google Sheets, and analytics tools (Google Analytics, marketplace dashboards). Excellent communication and problem-solving skills. Ability to multitask and thrive in a fast-paced environment.

About the Company Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. Job Location: Noida 142 Experience: relevant 2+ years of experience in Ecommerce Advertising/ operations/key Accounts. Responsibilities : · Joint Business planning for lead account along with the marketplaces POCs. · Develop & implement on platform marketing places across platforms like Amazon, Nykaa, Myntra, Purple, etc · Identify plan & implement new initiatives to increase revenue, improve customer experience & operational efficiency by working closely with platform teams. · Own & manage monthly marketing & offers calendars across platforms. · Complete ownership of search PPC & display PPM campaigns on various e-com platforms · Work closely and assist the sales and marketing teams in launching new products and market research. · Monitor & implement new launch plans across platforms to ensure their success Analysis and reporting on a daily, weekly, and monthly basis · Understanding the shoppers by portal & category, creating Brand Awareness, hence driving sales and traffic. · Understanding of Operations and Warehouse Models like Dropship/ D2C/ B2C/FBA/IXD/DF/PPMP · Understanding Organic Search & Search interceptions and ways to influence the same with continuous support on E-com catalog overhaul and subsequent ongoing management · Track Rating & Reviews to improve overall Shopper Experience Requirements : · Graduate/ Post Graduates · Analytical · Solid understanding of marketing principles · Excellent verbal and written communication skills · Budget Planning & Execution · Expertise in Planning & Running Ads on self-service marketplaces. Salary – 40-45k per month (Negotiable for exceptional candidate)

About the Company SEREKO is India’s 1st Psychodermatology brand that with its unique bend aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals to treat the skincare concerns instream along with providing surface solutions. Job Responsibility: · The Social Media Specialist will be responsible with the management of SEREKO social media profiles. · Implement the social media strategies for building brand awareness, and generating inbound traffic along with product adoption. · Set and implement social media and communication campaigns to align with marketing strategies · Setting up of various social media channels and maintaining brand consistency. · Provide engaging text, image, and video content for social media accounts. · Benchmark current trends across social media and create relevant content around the same for the brand. · Respond to comments and customer queries in a timely manner. · Monitor and report on feedback and online reviews. · Organize and participate in events to build community and boost brand awareness. · Coordinate with Marketing, PR, and Communications teams to ensure brand consistency. · Build relationships with customers, potential customers, industry professionals, and journalists. Identify and build relationships with relevant influencers and agencies Create Influencer collaboration strategies that align with the brand vision Negotiate, manage deliverables, and ensure smooth collaboration with influencers Oversee influencer campaigns from ideation to execution, ensuring they align with the brand’s message Monitor influencer content and measure its impact on brand awareness, engagement, and conversions Build and nurture relationships with the online community through active engagement and responding to comments and messages Facilitate and encourage user-generated content and brand advocacy among followers Collaborate with the creative team to develop and shoot engaging, on-brand content (images, videos, captions, etc.) Write copy for social posts and ensure consistent brand voice across all platforms Qualifications / Skills: · PQE: 0-2 years · Passionate about the Skincare and Beauty Category. · Experience working with marketing/media agencies. · Google analytics, Web analytics. · Well-versed in white technologies used in SEO. · College in any graduate in discipline, preferably in Fashion Communication or Media Communication. Budget – 4.8 LPA (Negotiable for exceptional candidates)

About the Company SEREKO is India’s 1st Psychodermatology brand that with its unique bend aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals to treat the skincare concerns instream along with providing surface solutions. The Social Media Specialist will be responsible with the management of SEREKO social media profiles. Implement the social media strategies for building brand awareness, and generating inbound traffic along with product adoption. Set and implement social media and communication campaigns to align with marketing strategies Setting up of various social media channels and maintaining brand consistency. Provide engaging text, image, and video content for social media accounts. Benchmark current trends across social media and create relevant content around the same for the brand. Respond to comments and customer queries in a timely manner. Monitor and report on feedback and online reviews. Organize and participate in events to build community and boost brand awareness. Coordinate with Marketing, PR, and Communications teams to ensure brand consistency. Build relationships with customers, potential customers, industry professionals, and journalists. Identify and build relationships with relevant influencers and agencies Create Influencer collaboration strategies that align with the brand vision Negotiate, manage deliverables, and ensure smooth collaboration with influencers Oversee influencer campaigns from ideation to execution, ensuring they align with the brand’s message Monitor influencer content and measure its impact on brand awareness, engagement, and conversions Build and nurture relationships with the online community through active engagement and responding to comments and messages Facilitate and encourage user-generated content and brand advocacy among followers Collaborate with the creative team to develop and shoot engaging, on-brand content (images, videos, captions, etc.) Write copy for social posts and ensure consistent brand voice across all platforms. Qualifications / Skills: PQE: 2-4 years Passionate about the Skincare and Beauty Category. Experience working with marketing/media agencies. Google analytics, Web analytics. Well-versed in white technologies used in SEO. College in any graduate in discipline, preferably in Fashion Communication or Media Communication. Prefer Industry : Skin Care, Personal care, FMCG, FMCD, E-Commerce (D2C) Mode of Work- Work from office Salary Range : Upto 45K per month Job Location : Sec-142, Noida For more details visit- www.serekoshop.com

About company Sush Essentials Pvt. Ltd. (SEREKO)is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions. About the Role – As the Creative Lead, you will be the driving force behind Sereko’s creative vision, ensuring consistency across all touchpoints. From conceptualizing campaigns to delivering cutting-edge visuals, you’ll play a pivotal role in making our brand unforgettable. This role combines leadership, creativity, and strategy, requiring an individual who is both a big-picture thinker and detail-oriented executor. Key Responsibilities Creative Vision & Strategy: Define and evolve the brand’s creative direction to align with its mission, values, and target audience. Develop cohesive multi-channel campaigns, including digital, social media, print, packaging, and retail. Leadership & Collaboration: Lead and inspire a team of designers, content creators, and external agencies. Collaborate closely with marketing, product development, and sales teams to deliver campaigns that drive engagement and conversions. Content Creation & Oversight: Oversee the production of high-quality visuals, videos, photography, and design assets. Ensure brand consistency across all platforms, from social media posts to packaging design. Innovation & Trends: Stay ahead of industry trends, ensuring the brand remains relevant and competitive. Experiment with new technologies and design techniques to elevate the brand’s presence. Project Management: Manage timelines, budgets, and resources to ensure seamless execution of creative projects. Provide clear feedback and guidance to internal and external creative teams. Experience: 5+ years in a creative leadership role, preferably in beauty, skincare, or lifestyle brands. Skills: Exceptional design and storytelling skills with a portfolio showcasing previous work. Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) and other design tools. Strong understanding of digital platforms, content marketing, and consumer behavior. Ability to translate complex ideas into visually compelling concepts. Attributes: Passionate about beauty, skincare, and wellness. Strong leadership and interpersonal skills. Detail-oriented, organized, and able to handle multiple projects simultaneously. A forward-thinker who thrives in a fast-paced environment. Qualification - Any Reputed Designing Institute. Preferred from NIFT and Pearl Academy Salary : Upto 12LPA Work Mode: Work from Office Location: Sector-142, Noida (Near Metro station- Aqua Line) For more details please visit www.serekoshop.com