E-Commerce Brand Manager

About Us:

Skin Bae is a premier online destination dedicated to skincare enthusiasts, offering a wide range of high-quality skincare products and expert advice to help individuals achieve healthy, radiant skin. Founded with a passion for skincare and a commitment to empowering individuals to embrace their natural beauty, Skin Bae has quickly become a trusted name in the skincare industry. As a Korean beauty company, Skin Bae brings the best of K-beauty innovations and traditions to its customers, ensuring effective, gentle, and transformative skincare solutions.

Postion Overview:

E-Commerce Brand Manager

The ideal candidate will collaborate closely with marketing, supply chain, and content teams to ensure a seamless online shopping experience and strong brand positioning. If you have a passion for e-commerce, data-driven decision-making, and beauty or lifestyle products, this role offers an exciting opportunity to make a significant impact.

Roles & Responsibilities:

1. Product Listing & Catalog Management

• Create and optimize product listings with compelling descriptions, images, and keywords tailored to each marketplace
• Ensure accurate and up-to-date product information including pricing, availability, and variants
• Collaborate with content and design teams to develop engaging visuals and A+ content

2. Sales & Promotional Strategy

• Plan and execute online sales promotions, discounts, and campaigns aligned with marketing calendars
• Manage marketplace deals, coupons, and seasonal events to boost visibility and sales
• Coordinate with marketing and performance teams to drive traffic through paid ads and influencer collaborations

3. Inventory & Supply Chain Coordination

• Work closely with supply chain and operations teams to ensure optimal inventory levels and timely replenishment
• Monitor stock health to avoid out-of-stock situations or excess inventory build-up
• Forecast demand based on sales trends, promotions, and seasonality

4. Performance Monitoring & Reporting

• Track sales metrics, conversion rates, traffic sources, and other KPIs across e-commerce platforms
• Analyze data to identify growth opportunities, slow-moving SKUs, and potential risks
• Prepare regular reports and share insights with senior management and cross-functional teams

5. Marketplace Relationship Management

• Liaise with marketplace account managers to leverage platform tools, promotional opportunities, and category insights
• Ensure compliance with marketplace policies and brand standards
• Address marketplace-related issues including listing errors, customer complaints, and seller support

6. Customer Experience & Feedback

• Monitor customer reviews and feedback to identify product or service improvements
• Collaborate with customer service teams to resolve issues impacting brand reputation
• Use customer insights to guide product development and marketing messaging

7. Cross-Functional Collaboration

• Partner with marketing, creative, supply chain, finance, and analytics teams to align strategies and executions
• Support launch plans for new products, ensuring e-commerce readiness and visibility
• Assist in coordinating influencer and content campaigns specific to e-commerce channels

8. Competitive Analysis

• Conduct regular competitor benchmarking to stay updated on pricing, promotions, and new product launches
• Recommend strategies to maintain or improve market positioning

Qualifications:

• Bachelor’s degree in Marketing, Business, Commerce, or a related field (MBA is a plus)
• 1–3 years of experience managing brands or e-commerce channels, preferably in beauty, skincare, FMCG, or lifestyle sectors
• Strong knowledge of e-commerce marketplaces like Amazon, Nykaa, Flipkart, Myntra, or TIRA
• Experience with product listing, catalog management, pricing, and promotional strategies
• Analytical mindset with proficiency in Excel, Google Sheets, and data visualization tools
• Familiarity with e-commerce analytics platforms and tools (Seller Central, Brand Analytics, Helium 10, etc.)
• Excellent communication and project management skills
• Ability to work cross-functionally with marketing, operations, supply chain, and finance teams
• Detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment
• Passion for beauty, skincare, or consumer goods markets is highly desirable

We look forward to receiving your resume to learn more about your experience.