Document Writer

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Job Summary:

We are looking for a highly articulate and process-driven individual to take ownership of documentation management across our organization. The ideal candidate will be responsible for creating and maintaining various types of internal and external documentation such as user manuals, SOPs, operational guides, policy drafts, and requirement specifications. This role demands a high level of written communication, an understanding of business operations, and the ability to convert scattered or verbal knowledge into well-structured, easy-to-understand documents.

Key Responsibilities:

Documentation Creation: Develop comprehensive technical documents, including product manuals, maintenance guides, troubleshooting procedures, installation instructions, and safety guidelines for our machinery and equipment.

• Technical Writing & Editing:

  Write clear, concise, and well-structured content tailored to a range of users, including customers, technicians, engineers, and service staff.

• Cross-functional Collaboration:

  Work closely with product managers, engineers, and quality assurance teams to gather relevant product information, verify technical content, and ensure documentation accuracy.

• Visual Content Development:

  Incorporate visual elements (diagrams, exploded views, illustrations) to enhance understanding and usability of documentation.

• Quality Control & Compliance:

  Ensure all documentation complies with industry standards, safety regulations, and company quality guidelines.

• Document Management & Version Control:

  Organize, store, and manage all documentation in an accessible, secure, and consistent manner using document management systems.

• User-Centered Focus:

  Continuously review and update documentation based on user feedback, product updates, and usability tests to improve clarity and usability.

• Training Material Development:

  Create and/or assist with the development of training materials, presentations, and user guides for internal and external training sessions.
• Convert raw information or verbal briefs into clear, structured documents.
• Ensure documents follow consistent formatting, branding, and version control. Maintain a centralized document repository for easy access and updates.
• Suggest improvements to processes and identify gaps in documentation.
• Create flowcharts, organizational charts, and workflows as needed.
• Support management in internal and external audits by producing relevant documents.

Qualifications and Skills:

•        MBA with a background in Engineering, IT, Operations, or General Management (pref).

•        Excellent command of English (written and verbal).

•        Strong attention to detail, grammar, formatting, and layout.

•        Proficiency in MS Word, Excel, PowerPoint; experience with Google Docs/Drive is a plus.

•        Basic understanding of business operations, HR policies, and technical workflows.

•        Self-starter with the ability to work independently and handle multiple projects.

•        Familiarity with ERP systems, SOP structures, or ISO documentation is a plus.

Why Join Us?

We are a leading player in the robotic automation industry, committed to delivering innovative and efficient automation solutions.

•        Work at the intersection of engineering, IT, and operations.

•        Collaborate closely with leadership and gain exposure to strategic planning.

•        Be the voice of structure in a fast-growing organization.

•        Opportunity to shape core documentation processes from the ground up.

•        Platform for growth into business analyst, operations manager, or process owner roles.

How to Apply:

manaswi@engageexperts.in

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