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On-site

Job Type

Full Time

Job Description

Role: Change Management + DevOps

Location: Pune(Kharadi)

Experience: 4-10 years

Job mode: Onsite

Job type: Full time

Budget: Max 25lpa


Summary of the requirement -

Strong experience in ITSM change

Good understanding of ITIL (v4) governance

Effective communication with cross-functional teams

Hands-on experience with ServiceNow (reports, dashboards)

Power BI for analysis/analyst tasks

Practical experience with CI/CD tools (GitLab, Jenkins, Azure DevOps)


Responsibilities:

Are you passionate about driving Change Enablement while working hands-on with

modern DevOps tooling? Are you able to bridge governance and automation in

dynamic enterprise environments? We're looking for someone who can manage

change processes while collaborating directly with engineering teams to integrate

CI/CD pipelines into compliant, efficient workflows.


You will:

 Manage end-to-end Change Enablement processes aligned with ITIL and

DevOps principles

 Integrate change controls with engineering workflows using

GitLab/Jenkins/Azure DevOps

 Automate change workflows and contribute to pipeline configuration (YAML,

scripting, etc.)

 Ensure adherence to risk, audit, and compliance standards across technical

environments

 Collaborate with DevOps, Release Managers, Engineering, and Risk teams

 Prepare governance dashboards, risk reports, and present insights to

leadership

 Proactively identify gaps and drive improvements in change processes and

DevOps alignment

Your Team

You will be part of the Service Control team responsible for standardizing and

evolving Change Enablement to align with CI/CD, Agile, and automated delivery

practices across the enterprise.


Requirements:

 4+ years in IT Change Management / Enablement roles

 Hands-on experience with CI/CD tools (GitLab, Jenkins, Azure DevOps)

 Working knowledge of pipeline configuration (YAML, scripting)

 Solid understanding of SDLC, Agile, and DevOps methodologies

 Proficiency with ServiceNow – Change, Incident, Reporting modules

 Strong grasp of ITIL v3 or v4 frameworks

 Experience in governance, risk, and compliance for technical change controls

 Excellent stakeholder management and cross-team collaboration

 Strong reporting, analytics, and documentation capabilities


Nice-to-Have:

 Scripting skills (Python, Shell) for workflow automation

 DevOps Foundation or similar certifications

 Familiarity with infrastructure as code (IaC) or automated testing frameworks

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