Deputy Director - Individual Giving

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About Bal Raksha Bharat

Bal Raksha Bharat (also known as Save the Children) is India's leading independent child rights organisation. It is a member of Save the Children movement that operates globally with the mission to inspire breakthroughs in the way the world treats children and achieve immediate and lasting changes in their lives. We are working towards three breakthroughs in how the world treats children by 2030:

· No child dies from preventable causes before their fifth birthday

· All children learn from a quality basic education and

· Violence against children is no longer tolerated

We run programmes in the remotest corners of India and urban areas in the areas of Health & Nutrition, Education, Child Protection and Livelihood & Economic Wellbeing in order to facilitate quality education, healthcare and protection from harm and abuse and life-saving aid during emergencies to children.

ROLE PURPOSE

To lead the individual giving program in order to achieve budgeted income, reduce costs and increased net margins in support of the overall fundraising objectives and strategy of Bal Raksha Bharat organisation

SCOPE OF ROLE

Budget Responsibilities:  Manage IG budget in consultation with Director RM

Role Dimensions

Context:  Individual giving fund raising in both

KEY AREAS OF ACCOUNTABILITY

·      Is accountable for leading, managing and growing the individual giving portfolio of Bal Raksha Bharat through channels like- F2F, Retention, CRM, New initiatives etc.

·      Develop and oversee an annual Individual giving plan, direct Marketing Strategy, planning and analysis - Develop and implement the One Time and Regular Giving strategy to drive revenue growth.

·      Oversee all functions of Individual giving such as donor journey, acquisition, digital, DRTV, retention etc.

·      Direct and oversee external agencies and suppliers to execute the IG strategy to meet agreed budgets and timelines.

·      Has accountability for budget, revenues and/or expenditure for the individual giving program.

·      Oversee income and expenditure budgets and forecast for all individual giving programs

·      Develop and maintain processes and procedures to ensure internal capability is efficient, meeting best practice and continuously improved to meet changing conditions.

·      Capitalise on all of Save the Children touch points, making effective and efficient use of all mediums.

·      Keep abreast of competitor activity (in and out of the charity sector), new trends, tactics and channels being adopted within the industry.

·      Disseminate new learnings and information throughout the team.

·      Line management of Individual Giving team, develop HR strategy, plan & rollout capacity building plans for the team

·      Support the vision and values of Save the Children in all circumstances.

BEHAVIOURS (Values in Practice

Accountability

• Holds self and others accountable for delivering high-quality results aligned with organizational goals.
• Demonstrates ownership and responsibility in delivering on commitments with integrity.

Ambition

• Sets ambitious and bold goals to advance the theme, ensuring impact at scale.
• Inspires others by demonstrating commitment to creating lasting change for the most deprived children

youth and their families.

Collaboration

• Builds strong relationships across teams, themes, and external stakeholders including government and

partners.

• Encourages a culture of mutual respect, transparency, and knowledge sharing.

Creativity

• Brings innovation and fresh thinking into programme design, strategy, and partnerships.
•  Champions new solutions to complex development challenges.

Integrity

• Upholds the highest ethical standards and transparency in all dealings.
• Promotes a rights-based approach and puts children’s best interests at the centre of all actions.

QUALIFICATIONS

·      MBA /PGDBM/PG in Marketing / Banking /Development Studies / International Relation Insurance from a premium institute.

EXPERIENCE AND SKILLS

·      Minimum 13-15 years of tertiary experience, preferably in a relevant discipline such as fund raising , finance services, service sectors , business, marketing or communications, with more than 8 years of leadership / management experience in a relevant industry.

·      Experience in developing individual giving /direct marketing strategies and plans

KEY COMPETENCIES

Technical competencies

·      Proven ability to set and meet business goals including demonstrated results in donor/customer acquisition and retention

·      Demonstrated skills in relationship building – both with internal and external stakeholders, business management (including budget setting and tracking) and strategic thinking and execution

·      Independent critical thinking and creative problem-solving skills.

·      Comfortable and confident using technology as an integral part of the sales process, with particular experience using Salesforce.

·      Strong understanding of donor/customer relationship management databases

·      Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.

·      Self-motivated, mentally strong leader with an ability to inspire team members and keep the team together

Generic Competencies

·      Being the Voice of Children: Utilises being part of a global movement to promote change in the policy and public sphere on child related issues

·      Advancing Equality & Inclusion: Drives an enabling environment for gender equality and inclusion, and prioritising the most deprived and marginalised children

·      Builds & Strengthens Partnerships: Inspires others to embrace the values and principles that underpin partnerships and the localisation agenda

·      Child Rights: Promotes the rights of children in own work and in work with colleagues and peers

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

Bal Raksha Bharat aims to be an equal opportunity employer. We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. Women candidates are encouraged to apply.

Child Safeguarding

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

CHILD SAFEGUARDING(Strike out whichever is not applicable)

Level 1: The role holder will not have contact with children and/or young people, or access to personal data about children or young people, as part of their work; therefore a police check will not be mandatory unless the content or location of the role changes, in which case the Child Safeguarding level will be reviewed.

Level 2: Either the role holder will have access to personal data about children and/or young people as part of their work; or they will be working in a ‘regulated’ position (Finance, Monitoring & Evaluation, Legal etc.); therefore a police check will be required.

Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in programs; or are visiting programs; therefore a police check will be required.

Safeguarding our Staff

The post holder is required to carry out the duties in accordance with the BRB’s anti-harassment policy.