Role Description
Role Overview:
We are seeking a seasoned
Dynamics 365 F&O Program Delivery Lead
to own and manage the end-to-end delivery of large-scale D365 Finance and Operations programs. The ideal candidate will bring deep functional and delivery expertise across core Finance, Procurement, Inventory, and Reporting domains, and demonstrate proven experience leading multi-million-dollar, multi-country rollouts with complex integrations.
Key Responsibilities
- Lead the full lifecycle of D365 F&O implementations – from planning, execution, testing, go-live, to hypercare.
- Manage scope, budget ($5M–$10M), timelines, resources, risks, and interdependencies across workstreams.
- Engage and collaborate with Finance and Operations business stakeholders to ensure alignment with transformation goals.
- Drive activities across data migration, environment management, legacy system integrations, Azure, Power Platform, and testing.
- Establish and enforce quality assurance, change control, and business readiness best practices.
- Act as the primary escalation point and ensure timely resolution of issues and risks.
- Deliver regular program updates and insights to executive stakeholders and sponsor groups.
- Define and manage program roadmap, benefits realization plan, and integrated master schedule.
- Foster alignment across cross-functional teams and support governance frameworks.
Must-Have Skills
- 15+ years of total experience with at least 8 years in Microsoft Dynamics 365 F&O or AX 2012.
- Proven track record in end-to-end delivery of D365 F&O programs, especially in Finance, Procurement, Inventory, and Reporting.
- Experience leading $5M–$10M programs across multiple geographies.
- Deep understanding of enterprise integration with Azure, Power Platform, and legacy systems.
- Strong functional leadership experience with hands-on capability in program governance, stakeholder management, and benefits realization.
- Prior roles such as Functional Lead, Program Manager, or Delivery Manager in large transformation programs.
Good-to-Have Skills
- Experience with CRM rollouts and cross-product Microsoft ecosystem projects.
- Familiarity with regulatory compliance, audit controls, and data governance.
- Knowledge of Agile/Hybrid methodologies for ERP project delivery.
- Experience with third-party tools used in D365 environments (e.g., data migration tools, test automation suites).
- Microsoft certifications in Dynamics 365 F&O or Project Management (PMP, Prince2, etc.).
- Exposure to Power BI, Dataverse, and other analytics/reporting tools.
Soft Skills
- Strong communication and stakeholder influence at CxO/sponsor level.
- Leadership with the ability to manage cross-functional, geographically dispersed teams.
- Analytical thinking, problem-solving mindset, and change leadership capability.
Skills
Program Management,Customer Management,Risk Management