Delivery Manager I

12 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

Position Title:

Delivery Manager

Job Type:

Full-time

Hiring Locations:

Chennai, Trivandrum, KochiRole DescriptionThe Delivery Manager will be responsible for leading large and complex programs within budget and schedule, ensuring alignment with organizational and client objectives. The role involves managing a portfolio with TCV of $3–5 million, implementing robust governance models, driving digital transformation, and managing a span of 60–100 associates. This position requires strong leadership in program delivery, customer engagement, financial management, and innovation.Key Responsibilities
  • Deliver large and complex programs adhering to defined processes and quality standards.
  • Manage portfolio P&L of $3–5M; support 10–15% YoY growth.
  • Build and mentor teams of 60–100 associates; ensure engagement and career development.
  • Drive program governance through tools such as RACI matrix, RAID log, and SteerCo meetings.
  • Implement digital transformation initiatives and propose innovative, value-added solutions.
  • Track and optimize delivery processes within budget, applying financial levers to improve profitability.
  • Lead stakeholder engagement, ensuring end-to-end requirement fulfillment and customer satisfaction.
  • Conduct periodic reviews, manage risks, and resolve escalations.
  • Collaborate with account teams, product engineering, and vendors to align with client goals.
Mandatory Skills
  • Proven experience managing programs/portfolios worth $3–5M.
  • Strong knowledge of program and project management methodologies (Agile, DevOps, SDLC).
  • Expertise in P&L ownership, profitability management, and account governance.
  • Hands-on experience with RACI, RAID logs, and Steering Committee reporting.
  • Strong client stakeholder management and vendor/partner governance.
  • Experience in digital transformation delivery within IT/Healthcare/Insurance domains.
Good to Have Skills
  • Experience with HealthEdge HealthRules Suite or healthcare payer platforms.
  • Background in managed care environments or healthcare IT ecosystems.
  • Knowledge of pricing and licensing models, outcome-based pricing, and ROI/IRR analysis.
  • Familiarity with cloud-based healthcare administration solutions.
Soft Skills
  • Strong leadership and people management skills with ability to manage large teams.
  • Excellent communication, negotiation, and stakeholder engagement abilities.
  • Strategic thinking with ability to drive innovation and transformation.
  • Problem-solving and conflict resolution skills.
  • High adaptability, transparency, and collaboration in a global delivery model.
Experience Range
  • 8–12 years of relevant IT/Healthcare program delivery experience.
  • At least 5+ years in a leadership role managing large teams and portfolios.

Skills

Healthcare,Delivery Management,Project Delivery,Program Management

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