Data Analyst

Job Title: E-commerce Data Analyst Location: Kolkata, West Bengal Job Type: Full-Time, On-Site About the Role: We are looking for a data-driven, detail-oriented E-commerce Data Analyst to manage and optimize our performance on Amazon. The ideal candidate will play a key role in interpreting marketplace data, analyzing trends, providing actionable insights, and supporting decisions that drive sales, improve conversions, and increase profitability across Amazon/Walmart marketplaces (US/CA/UK/EU, etc.). Key Responsibilities: Sales & Performance Analysis: Monitor and analyze daily/weekly/monthly sales, traffic, conversion, and operational performance on Amazon & Walmart. Build reports and track key KPIs (GMV, Buy Box %, CTR, CVR, RoAS, TACoS, Inventory Health, etc.). Analyze pricing, customer behavior, reviews, and competitor trends. Advertising & Marketing Insights: Work closely with the PPC/ads team to track campaign performance and optimize RoAS and ACOS. Measure impact of deals, promotions, and events like Prime Day, BFCM, and Lightning Deals. Inventory & Catalog Insights: Track inventory availability, OOS trends, excess/aged inventory. Highlight catalog issues such as content errors, suppressed listings, or buy box loss. Customer Insights & Feedback: Analyze reviews, ratings, and return trends to provide actionable feedback to the product and content teams. Forecasting & Planning: Support demand forecasting using historical data and seasonality trends. Recommend stock planning inputs in coordination with the supply chain team. Automation & Tooling: Work with BI tools (Power BI, Tableau, Excel, Looker Studio) and data sources (Amazon Vendor Central, Seller Central, Brand Analytics, Helium10, etc.). Suggest process improvements or automations for reporting efficiency. Qualifications: Bachelor’s or Master’s in Data Science, Statistics, Business Analytics, E-commerce, or a related field. 2+ years of experience in a data analyst role, preferably in e-commerce or Amazon marketplace. Strong proficiency in Excel (pivot tables, vlookup, advanced formulas), and data visualization tools. Familiarity with Amazon tools: Seller/Vendor Central, Brand Analytics, Business Reports, Retail Analytics, Ads Console. Understanding of Amazon KPIs, algorithms, and ecosystem. Excellent analytical, communication, and stakeholder management skills. Preferred Skills: Knowledge of e-commerce competitors and other marketplaces (Amazon, Walmart, Ebay, etc.) is a plus. Experience with Excel and power bi (optional) for data analysis. Experience with A/B testing and performance experiments. What You'll Get: Opportunity to work on one of the fastest-growing e-commerce platforms. Cross-functional exposure across marketing, operations, and product. A data-led, results-driven work environment with room to innovate. Show more Show less