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Primenumbers Technologies logo

Customer Success || SaaS B2B || Bangalore

2 - 6 years

8 - 12 Lacs

Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Account Management Upsell Demo customer success Key Accounts Cross Sales SAAS Key Account Management Renewals Retention sales Training Customer Relationship Client Support B2B Client Retention Business Development Enterprise Sales Corporate Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Serve as the lead point of contact for customer account management. Build and maintain strong client relationships. Train customers on the product and support new customer acquisition. Ensure timely and successful delivery of solutions to meet customer needs. Negotiate contracts and close agreements to maximize profits. Forecast and track key account metrics. Prepare reports on account status and follow up with customers regularly. Collaborate with the sales team on new product developments. Assist with challenging client requests or issue escalations. Develop new business with existing clients and identify areas for improvement. Conduct demos for potential clients and facilitate product adoption. Manage and maintain a list of interested prospects. Consistently achieve sales targets. Preferred candidate profile: Minimum 2 years of enterprise sales experience and 1 year of account management experience. Excellent communication skills (Hindi & English). Strong problem-solving skills and a team player. Proficiency in MS Office. Basic knowledge of corporate procurement processes and SAAS/Cloud services. Customer-oriented with a focus on providing excellent service. Education: Graduation (BTech, BE, BSc Electronics, BCA preferred) Perks and benefits: Full-time employment. Attractive incentives. 5 days working. Fixed shift timings. (9:30am - 6:30pm, Mon-Fri)

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Primenumbers Technologies
Primenumbers Technologies
palladium.primenumbers.in

Technology, Information and Internet

Bangalore Karnataka

11-50 Employees

8 Jobs

    Key People

  • Alice Johnson

    CEO

  • Bob Smith

    CTO

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