Customer Success Intern

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Potential to get converted into a full time permanent role basis performance, with a higher package.

About Omji

Omji is an ashram aggregator platform enabling spiritual travelers to discover and book accommodations across India’s ashrams easily. We work closely with ashrams to bring their offerings online and make spiritual stays more accessible and transparent. 

Role Overview

We are looking for a detail-oriented and proactive Revenue Management Intern to support our team in optimizing listings, managing bookings, and driving revenue growth across our online travel channels.

Key Responsibilities

• Create and manage online listings for ashrams on partner OTA (Online travel agency) platforms such as MakeMyTrip, Agoda, etc

• Update pricing, inventory, and offers to ensure accurate and competitive listings

• Interact with customers in Hindi and English to explain travel packages, resolve queries, and close bookings

• Coordinate with ashram partners to ensure smooth communication and booking confirmation

• Maintain and analyze booking data using Excel (pivot tables, VLOOKUP, etc.) to identify trends and support revenue optimization

• Assist the team with other operational and analytical tasks as required

Requirements

• Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Analysis)

• Excellent communication skills in Hindi and English (spoken and written)

• Strong attention to detail and ability to multitask

• Interest in travel, hospitality, or spirituality is a plus

• Availability for a 3-month full-time internship

What You’ll Gain

• Hands-on experience in revenue management, and customer operations in the travel-tech space

• Close mentorship from accomplished leaders across a variety of functions

• Opportunity to work in a fast-growing startup with a purpose-driven mission

• Interested candidates can send their resume to laghima@omji.co.in with the subject line: Application | Revenue Management Intern | [Your Name]