Job Title: Front Desk Executive Location: Ayodhya/ Varanasi UP Employment Type: Full-time Salary: Rs 20,000 pm About Omji Omji is building India’s first platform for spiritual stays—digitizing ashrams, standardizing pilgrim experiences, and making spiritual travel seamless. Role Overview As a Front Desk Executive at Omji, you will be the first point of contact for guests and visitors. Your role is to provide a warm, welcoming experience, ensure smooth check-in/check-out processes, and assist with queries related to stays, facilities, and ashram guidelines. Key Responsibilities Greet and welcome guests in a polite, professional, and respectful manner. Manage guest check-ins and check-outs efficiently. Handle reservations, bookings, and cancellations through Omji’s system. Provide accurate information about accommodations, facilities, and nearby areas. Coordinate with housekeeping and operations teams to ensure rooms and facilities are ready. Address guest complaints or concerns promptly and escalate issues when necessary. Maintain visitor records and ensure compliance with ashram rules and Omji’s policies. Support in managing front desk operations such as phone calls, emails, and walk-in queries. Requirements Graduate / Diploma in Hospitality, Tourism, or related field (preferred). Prior experience in front office, hospitality, or guest relations is an advantage. Excellent communication skills in English, Hindi, and [local language, e.g., Kannada]. Strong interpersonal skills with a guest-first attitude. Basic computer literacy and familiarity with booking systems. Ability to remain calm and courteous in busy or challenging situations. What We Offer Opportunity to be part of a growing spiritual tourism startup. Exposure to hospitality operations in unique ashram environments. Supportive and purpose-driven work culture.
Role Overview: As a Front Desk Executive at Omji, your main responsibility will be to serve as the initial point of contact for guests and visitors. Your role involves providing a warm and welcoming experience, ensuring smooth check-in/check-out processes, and assisting with queries related to stays, facilities, and ashram guidelines. Key Responsibilities: - Greet and welcome guests in a polite, professional, and respectful manner. - Manage guest check-ins and check-outs efficiently. - Handle reservations, bookings, and cancellations through Omji's system. - Provide accurate information about accommodations, facilities, and nearby areas. - Coordinate with housekeeping and operations teams to ensure rooms and facilities are ready. - Address guest complaints or concerns promptly and escalate issues when necessary. - Maintain visitor records and ensure compliance with ashram rules and Omji's policies. - Support in managing front desk operations such as phone calls, emails, and walk-in queries. Qualifications Required: - Graduate / Diploma in Hospitality, Tourism, or related field (preferred). - Prior experience in front office, hospitality, or guest relations is an advantage. - Excellent communication skills in English, Hindi, and local language. - Strong interpersonal skills with a guest-first attitude. - Basic computer literacy and familiarity with booking systems. - Ability to remain calm and courteous in busy or challenging situations.,