Job Title: Front Desk Executive Location: Ayodhya/ Varanasi UP Employment Type: Full-time Salary: Rs 20,000 pm About Omji Omji is building India’s first platform for spiritual stays—digitizing ashrams, standardizing pilgrim experiences, and making spiritual travel seamless. Role Overview As a Front Desk Executive at Omji, you will be the first point of contact for guests and visitors. Your role is to provide a warm, welcoming experience, ensure smooth check-in/check-out processes, and assist with queries related to stays, facilities, and ashram guidelines. Key Responsibilities Greet and welcome guests in a polite, professional, and respectful manner. Manage guest check-ins and check-outs efficiently. Handle reservations, bookings, and cancellations through Omji’s system. Provide accurate information about accommodations, facilities, and nearby areas. Coordinate with housekeeping and operations teams to ensure rooms and facilities are ready. Address guest complaints or concerns promptly and escalate issues when necessary. Maintain visitor records and ensure compliance with ashram rules and Omji’s policies. Support in managing front desk operations such as phone calls, emails, and walk-in queries. Requirements Graduate / Diploma in Hospitality, Tourism, or related field (preferred). Prior experience in front office, hospitality, or guest relations is an advantage. Excellent communication skills in English, Hindi, and [local language, e.g., Kannada]. Strong interpersonal skills with a guest-first attitude. Basic computer literacy and familiarity with booking systems. Ability to remain calm and courteous in busy or challenging situations. What We Offer Opportunity to be part of a growing spiritual tourism startup. Exposure to hospitality operations in unique ashram environments. Supportive and purpose-driven work culture.
Role Overview: As a Front Desk Executive at Omji, your main responsibility will be to serve as the initial point of contact for guests and visitors. Your role involves providing a warm and welcoming experience, ensuring smooth check-in/check-out processes, and assisting with queries related to stays, facilities, and ashram guidelines. Key Responsibilities: - Greet and welcome guests in a polite, professional, and respectful manner. - Manage guest check-ins and check-outs efficiently. - Handle reservations, bookings, and cancellations through Omji's system. - Provide accurate information about accommodations, facilities, and nearby areas. - Coordinate with housekeeping and operations teams to ensure rooms and facilities are ready. - Address guest complaints or concerns promptly and escalate issues when necessary. - Maintain visitor records and ensure compliance with ashram rules and Omji's policies. - Support in managing front desk operations such as phone calls, emails, and walk-in queries. Qualifications Required: - Graduate / Diploma in Hospitality, Tourism, or related field (preferred). - Prior experience in front office, hospitality, or guest relations is an advantage. - Excellent communication skills in English, Hindi, and local language. - Strong interpersonal skills with a guest-first attitude. - Basic computer literacy and familiarity with booking systems. - Ability to remain calm and courteous in busy or challenging situations.,
Job Title: Revenue Management Intern Company: Omji Location: Hybrid (Gurgaon based) Duration: 3 months Stipend: ₹12,000 per month Potential to get converted into a full time permanent role basis performance, with a higher package. About Omji Omji is an ashram aggregator platform enabling spiritual travelers to discover and book accommodations across India’s ashrams easily. We work closely with ashrams to bring their offerings online and make spiritual stays more accessible and transparent. Role Overview We are looking for a detail-oriented and proactive Revenue Management Intern to support our team in optimizing listings, managing bookings, and driving revenue growth across our online travel channels. Key Responsibilities • Create and manage online listings for ashrams on partner OTA (Online travel agency) platforms such as MakeMyTrip, Agoda, etc • Update pricing, inventory, and offers to ensure accurate and competitive listings • Interact with customers in Hindi and English to explain travel packages, resolve queries, and close bookings • Coordinate with ashram partners to ensure smooth communication and booking confirmation • Maintain and analyze booking data using Excel (pivot tables, VLOOKUP, etc.) to identify trends and support revenue optimization • Assist the team with other operational and analytical tasks as required Requirements • Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Analysis) • Excellent communication skills in Hindi and English (spoken and written) • Strong attention to detail and ability to multitask • Interest in travel, hospitality, or spirituality is a plus • Availability for a 3-month full-time internship What You’ll Gain • Hands-on experience in revenue management, and customer operations in the travel-tech space • Close mentorship from accomplished leaders across a variety of functions • Opportunity to work in a fast-growing startup with a purpose-driven mission Interested candidates can send their resume to laghima@omji.co.in with the subject line: Application | Revenue Management Intern | [Your Name]