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Customer Service Executive

0 - 5 years

2 - 3 Lacs

Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

BPO Non Voice Process Chat Process Good Communication In English Inbound Process Blended Process Cca Customer Service Solving Queries Voice Process ICSE Communication Skills Customer Support CSE Telecalling Customer Care ISC Fresher Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Jobseekers, Greetings from Shiningstars, Job Title: Customer Service Executive Location : Noida Interview Mode - Virtual / Walkin Salary: Fresher: 19,000 CTC per month Experienced: 25,000 CTC per month Company Overview: It is a leading BPO seeking dynamic, customer-focused individuals to join our team. If you have excellent communication skills and are eager to launch your career in a fast-paced environment, this is the perfect opportunity for you! Key Responsibilities: Handle customer inquiries via live chat and resolve issues promptly. Provide high-quality service to ensure customer satisfaction. Manage multiple chat conversations while maintaining professionalism. Identify customer needs and deliver tailored information and solutions. Accurately document customer interactions for future reference. Requirements: Education: Graduation is mandatory. Experience: Freshers are welcome to apply. Experience in customer service/chat processes is an added advantage. How to Apply: Interested candidates can reach out to: Tamanna: 7355013912 Fouzia: 9569902470 We look forward to having you on our team! Best Regards, Tamanna Akhtar Shiningstars ITPL

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