Home
Jobs

Customer Service Executive

1 - 6 years

2 - 4 Lacs

Posted:3 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify opportunities for upselling/cross-selling relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary.

Mock Interview

Practice Video Interview with JobPe AI

Start Good English Communication Interview Now

My Connections Team Vertex Cosmos

Download Chrome Extension (See your connection in the Team Vertex Cosmos )

chrome image
Download Now
Team Vertex Cosmos
Team Vertex Cosmos

Technology

Innovate City

150 Employees

28 Jobs

    Key People

  • Anna Johnson

    CEO
  • Mark Smith

    CTO

RecommendedJobs for You

Thane, Navi Mumbai, Mumbai (All Areas)

Oragadam, Chennai, Tamil Nadu