Customer Relationship Management Manager

Company Description

Stallions partners with clients as strategic sales enablers, helping drive success through a prop-tech-driven approach. Specializing in real estate marketing, sales, and finance, Stallions combines technology and strategy to deliver innovative and effective solutions. Our team is dedicated to empowering clients with the tools and expertise to achieve their goals. At Stallions, our mission is to simplify and transform the real estate market experience.

Role Description

This is a full-time, on-site role for a CRM Manager based in Vasai Virar. The CRM Manager will oversee the effective management and optimization of the CRM platform, ensuring customer data accuracy and analysis. Daily responsibilities include developing CRM strategies to improve customer interactions, managing customer segmentation, creating personalized marketing campaigns, and analyzing performance metrics. The role also involves collaborating with sales and marketing teams to drive growth through enhanced customer relationship management.

Qualifications

• Proficiency in CRM software and tools, with the capability to manage and optimize such platforms
• Strong skills in customer relationship management and customer segmentation
• Experience in data analytics, reporting, and performance tracking
• Solid understanding of sales and marketing processes, with the ability to collaborate across teams
• Effective communication, organizational, and problem-solving skills
• Ability to work in an office environment, based in Vasai Virar
• Experience in real estate CRM systems or prop-tech platforms is a plus
• Bachelor's degree in Business, Marketing, or a related field is preferred