1582 Customer Management Jobs - Page 3

You will be responsible for various managerial duties in the operations of a restaurant or store in Hyderabad. Your role may vary from Assistant Manager Operations, Assistant Restaurant Manager, Restaurant Manager to Store Manager or Assistant Store Manager. With a CTC ranging from 480000-490000 lpa, you should have a minimum of 1 year of experience and be a full-time graduate between the ages of 18-30 years. Your main skills should include Inventory and Stock Management, Customer Management, Food Cost analysis, Profit and Loss monitoring, and Staff Management. As a key member of the team, you will be expected to effectively manage these aspects to ensure the smooth functioning of the establishment. If you meet the qualifications and are interested in this position, kindly share your updated CV at aishwarya@infiniumassociates.com. This full-time job requires your physical presence at the work location. Looking forward to potentially having you on our team! BR Aishwarya Jadhav TA Specialist Infinium Associates,

The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service. This includes scheduling and supervising customer service representatives, head teller, tellers, safety deposit clerk, and financial service managers in their daily tasks and operations. You will conduct performance evaluations that are timely and constructive, and assist the manager in efforts to reach profit, performance, and customer service goals. In this role, you will oversee banking services, especially customer service, to ensure excellence. This involves contacting or assisting customers and prospective customers. You will also review and manage staffing procedures to ensure that staff assignments and responsibilities are reasonable, and that the salary structure is equitable. Additionally, you will be responsible for performing other related duties as assigned. Your responsibilities will include customer management, sales, customer service, and microbanking.,

Skills: Excellent English Communication, Speaking skill, Handling multitasking,. Position Title Customer Support Executive (Semi Voice Process). Job Specifications. Ensuring Customer satisfaction as per the SLAs. Handling email, chat, and call from customers and providing them with a solution to their queries/concerns. Should have excellent communication skills (verbal & written). Should be open to work in US shifts. Experience with customer support would be good to have. Experience with international processes will be an advantage. Qualification:Undergraduate/Graduate Experience:Fresher/Experienced. Location :It is work from office. CTC:1.6 LPA to 2.8 LPA. No cab facility. Interview Type:Virtual. Address:No 126, 2nd Floor, 8th Main Rd, BEML Layout 3rd Stage, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098. Interest candidates can share their resumes with hr@ditiosys.com. Show more Show less

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, were a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Professionals in the following areas : Experience 15-19 Years Job Description Collaborate with cross-functional teams to ensure program success. Define program scope, objectives, and success criteria. Develop and maintain relationships with key stakeholders and clients. Develop and maintain program plans, including schedules, budgets, and resource allocation. Ensure program delivery within defined timelines and scope. Establish program management best practices and standards. Identify, manage, and mitigate program-level risks, issues, and dependencies. Lead program status meetings and provide regular updates to senior management and stakeholders. Manage large and complex programs consisting of multiple projects and initiatives. Monitor program budget and resource utilization, and drive profitability and growth of the program. Provide mentorship and guidance to project and program managers. Know customer business, their landscape and roadmap ahead to align project deliverables with customer&aposs strategic objectives, anticipate future needs and provide valuable insights and recommendations throughout project and future requirements if any. Customer Management Required Technical/ Functional Competencies Expert knowledge of customer&aposs business domain and technology suite. Identify key influencers, convince customers, demonstrate leadership, present technical offerings, proactively suggest solutions, and negotiate to bring closure on open action items. Delivery Management Expert knowledge in deal modeling, commercial and pricing models. Create complex estimates and get approvals including commercial inputs and large complex deals. Manage multiple complex account (>10m), and benchmark practices regarding tools and templates for account management. Domain/ Industry Knowledge Expert knowledge of clients business processes and conceptualizing technology solutions. Provide thought leadership, out-of-the-box thinking, and best practices for addressing domain processes. Change Management Recognized as a thought leader in change management and actively contributes to its development and evolution. Lead large-scale change management initiatives and transformations. Product/ Technology Knowledge Expert knowledge of platform/product & associated technologies. Recommend products to clients and drive creation of generic offerings and accelerate product/technology solutions. Ensure consistent reusability of tools & best practices across projects and influence product/ technology selection strategy. Profitability Management In-depth proficiency in profitability and cost management. Can analyze project financial data, identify trends, and proactively address budgetary issues. Have deep understanding of cost drivers and can provide accurate cost forecasts. Look for opportunities to optimize costs and enhance profitability. Project Management Is a recognized expert in project management and has a proven track record of successfully managing large, complex projects. Comprehensive understanding of project management principles, methodologies, and tools. Provide guidance and mentorship to other project managers. Scheduling And Resource Planning Expert in global delivery models covering skill levels, skill mix and onsite/offshore work allocation. Create accurate resource plans for people, space and infrastructure for given requirements and optimize the schedule for complex projects. Forecast people and skill requirements to align with plans and proactively manage resource planning risks. Create competency enhancement plans to fit existing resources for the requirements. Service Support And Maintenance Plan and execute transition for large/ complex activities. Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. Optimize resource utilization based on demand from customers. Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables. Risk Management Specialized level of expertise in risk management. Proactively identify risks, assess their probability and impact, and develop comprehensive risk management plans. Effectively communicate risk-related information to stakeholders, recommend appropriate risk response strategies, and monitor risk throughout the project lifecycle to maximize results and meet deadlines. Required Behavioral Competencies Leadership Competencies as Applicable- Vision Alignment Create action plan based on Business objectives. Manages all the internal and external issues that may affect the organization&aposs vision, mission and objectives. Leads & directs a strategic planning team to address & outline the future direction of Department. Prioritize the work based on Departments priority. Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Decision Making Clearly identifies implication of decisions on their teams/ departments and keep them in mind while decision making. Balance conflicting stakeholder concerns while making decisions. Takes timely decisions that may have significant impact based on ones earlier experience. Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Building High Performing Teams Provides required resources to team for executing plans & recognizes the value of teamwork. Builds rapport & facilitates trust building within the team. Encourages the under-performers to raise their performance level. Displays sensitivity in interactions and strives to understand others views and concerns. Coaching Mindset Communicate clear objectives and measurable standards of success. Actively provides timely, specific and constructive feedback impacting performance. Identifies strengths/ development areas and suggests detailed action plans for leveraging/ improving them. Change Advocate Considers innovative ideas provided by others. Adapts the change effectively using quality control systems & methods. Implements cutting edge ideas to develop business unit services. Demonstrates the willingness to work through the change transition. Effectively communicates the plan of Change. Certifications ITIL (Information Technology Infrastructure Library) Foundation, Lean Six Sigma Green Belt At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture Show more Show less

Role & responsibilities Records Preparation, Records Maintenance, Records Management, Report Preparation, Report Presentation, Data Entry, Data Management, Book Keeping, Accounting, Cash Book Maintenance, Building strong relationships for satisfaction and retention, tracked through customer satisfaction scores, retention rates, response times, and referrals. Developing the team through training programs, assessed by employee satisfaction, training completion, retention rates, and team performance. Ensuring adherence to regulations and managing risks, tracked through audit results, legal dispute resolution, license renewal, and reduction in non-compliance incidents. Managing finances for profitability and sustainability, measured by budget adherence, ROI, cash flow, and profit margin Developing plans for crises and business continuity, tracked by response time, maintenance of essential services, safety metrics, and post-crisis recovery. Implementing green initiatives, assessed by energy efficiency, waste reduction, use of eco-friendly materials, and community feedback. Preferred candidate profile Candidates belong to Real Estate Background.

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Roles and Responsibilities: An International voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia etc. These jobs include product, service or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Able to work in Rotational and night shifts (US) Salary Range : INR 2,83,772 - 4,00,000 L.P.A + ( Incentive + Goodies) Age limit: 18+ to 35 years below. Benefits: Two way cab facility. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM freshers and experienced can apply. Note: Interested Candidates can directly call on or WhatsApp me on : Vasudevan J 9980693405 Call or whatsapp to above number

We are looking for a highly skilled and experienced Sales & Customer Support professional to join our team at Wheebox, an internet-based company. Roles and Responsibility Develop and implement effective sales strategies to achieve business goals. Provide excellent customer service and support to clients through various channels. Build and maintain strong relationships with customers to increase sales and revenue. Collaborate with cross-functional teams to identify new business opportunities. Analyze market trends and competitor activity to stay ahead in the industry. Identify and pursue new business leads to convert them into sales. Job Requirements Proven track record of success in sales and customer support. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience working with customers and understanding their needs. Ability to build and maintain strong relationships with customers and colleagues.

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The purpose of this role is to oversee the dispatch of engineer visits, schedules and communicate with customers to ensure timely visits. Utilizing our world-class scheduling system, you will manage any customer visits at risk of not happening. The Real-Time Workflow Tier 1 Specialist ensures operational efficiency and service level compliance by managing workflows, supporting field operations, and improving customer experience through proactive decisions and escalations. In this role, you will be responsible for effectively communicating with our customers. Utilizing our world-class systems and collaborating with our Home Service, Planning, Business, Sales and Service teams, you will swiftly and efficiently resolve issues, embodying our "one and done" culture. Your expertise in customer communication and complaint handling will complement the tools at your disposal, ensuring we fulfil our customer promises, get unhappy path visits back on track, providing a first-class service to our engineers and customers, ensuring we get the right engineer to right job, when our customers need us. What are we looking for Coordinate and communicate effectively with internal teams and external customers through telephony and Live chat to ensure timely resolution of issues and seamless information flowManage challenging visit journeys and contact customers to confirm visit date suitability.Help manage day-to-day engineer activities, mainly including handling requests from the Onshore RTWFS Tier 2 & Field requestsOversee customer journeys requiring additional support and attention.Respond to internal customer inquiries and manage expectations effectively.Support ad-hoc requests from various business areas and keep stakeholders informed.Represent the Real Time Workflow Team in various meetings.Monitor, Amend, control & highlight Area PerformanceAssist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriatelyRespond to Client queries and escalations on email & PhoneProvide daily updates to Field Managers and internal reports regarding routing-related issues, at-risk jobs, and incomplete activities.Assist with team-specific activities, including Mailbox & MS teams group channelAssist with monitoring team and individual area performanceExperience:2+ years in dispatch and field services. Excellent Customer Communication Skills, proficiency in complaints handling, experience in case management, and ability to manage multiple workstreams.Education:Any Graduates, however, ask for a passion for learningTechnical Skills: Proficiency in customer management and field services systemsCommunication:oExcellent English verbal and written communication abilities, exceptional interpersonal skills.oGood understanding of UK geography to support region-specific tasks and communication.Collaboration:Excellent stakeholder management skills to raise issues and ensure KPIs are met, balancing business needs. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The purpose of this role is to oversee the dispatch of engineer visits, schedules and communicate with customers to ensure timely visits. Utilizing our world-class scheduling system, you will manage any customer visits at risk of not happening. The Real-Time Workflow Tier 1 Specialist ensures operational efficiency and service level compliance by managing workflows, supporting field operations, and improving customer experience through proactive decisions and escalations. In this role, you will be responsible for effectively communicating with our customers. Utilizing our world-class systems and collaborating with our Home Service, Planning, Business, Sales and Service teams, you will swiftly and efficiently resolve issues, embodying our "one and done" cultureYour expertise in customer communication and complaint handling will complement the tools at your disposal, ensuring we fulfil our customer promises, get unhappy path visits back on track, providing a first-class service to our engineers and customers, ensuring we get the right engineer to right job, when What are we looking for Coordinate and communicate effectively with internal teams and external customers through telephony and Live chat to ensure timely resolution of issues and seamless information flowManage challenging visit journeys and contact customers to confirm visit date suitability.Help manage day-to-day engineer activities, mainly including handling requests from the Onshore RTWFS Tier 2 & Field requestsOversee customer journeys requiring additional support and attention.Respond to internal customer inquiries and manage expectations effectively.Support ad-hoc requests from various business areas and keep stakeholders informed.Represent the Real Time Workflow Team in various meetings.Monitor, Amend, control & highlight Area PerformanceAssist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriatelyRespond to Client queries and escalations on email & PhoneProvide daily updates to Field Managers and internal reports regarding routing-related issues, at-risk jobs, and incomplete activities.Assist with team-specific activities, including Mailbox & MS teams group channelAssist with monitoring team and individual area performance Experience:2+ years in dispatch and field services. Excellent Customer Communication Skills, proficiency in complaints handling, experience in case management, and ability to manage multiple workstreams.Education:Any Graduates, however, ask for a passion for learningTechnical Skills: Proficiency in customer management and field services systemsCommunication:oExcellent English verbal and written communication abilities, exceptional interpersonal skills.oGood understanding of UK geography to support region-specific tasks and communication.Collaboration:Excellent stakeholder management skills to raise issues and ensure KPIs are met, balancing business needs. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Roles and Responsibility Develop and implement effective sales strategies to achieve business goals. Provide excellent customer service and support to clients through various channels. Build and maintain strong relationships with customers to increase sales and revenue. Collaborate with cross-functional teams to identify new business opportunities. Analyze market trends and competitor activity to stay ahead in the industry. Identify and pursue new business leads to convert them into sales. Job Requirements Proven track record of success in sales and customer support. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience working with customers and understanding their needs. Ability to build and maintain strong relationships with customers and colleagues.

* Assist with tasks such as answering calls, responding to emails. *Manage social media *Research: Analyze data and conduct market research to identify target audiences and their needs

Role and Responsibilities: 1. Collaborating with senior executives to establish and execute goals for the city 2. Continuously monitoring the achievement of task by keeping a high involvement and close check 3. To coordinate and monitor company appointed Installer partners in the city and ensure quality of work is delivered as per agreed terms and conditions 4. Develop dealer relations on behalf of eCB in the city. Ensure satisfactory resolution of queries and concerns in timely manner. 5. Assist and supervise the city team and ensure achievement of key deliverables from the team. Enhance productivity, increase morale of the team and maintain discipline 6. Ensure Standard Operating Procedure (SOPs) are followed by installer partner 7. Should be enterprising to learn through self-research and gather knowledge Deliverables: 1. Site Feasibility planning for the region, maintain the customer database and ensure customer calling, recording of VOC in database 2. Schedule installation of EV charging infra with customer, communicate to installer partner, monitor the completeness and correctness of the survey 3. Coordination with team for updation of dealer master data and submission / communicating the same to SPOC of the dealership 4. Regular interaction with dealer SPOC / Dealer Sales Head and case by case discussion and progress made 5. Mystery audits at survey and installation site 6. Customer coordination for installation, ensure completeness of installation as per survey report 7. Check and monitor the progress of work, resolving on ground challenges 8. Maintain database and ensure data security 9. Feedback from customer and customer relationship management Desired Candidate Profile 1. Mature, presentable, sincere, hardworking, can work without supervision and monitoring, trustworthy, should possess good communication skills for general interaction and objection handling from a learned, high net worth customers 2. Organizational skill 3. Multitasking, Good knowledge of MS Office 4. Knowledge about Electric Vehicle / Electric Vehicle Charging Station Working [Preferable]

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility Customer Management: Drive customer issue resolution and escalations in a timely manner Facilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in mechanical Automobile/Electrical Preffered)

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility 1. Customer Management: Drive customer issue resolution and escalations in a timely mannerFacilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly 2. People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in Mechanical/Automobile/Electrical Preffered) Relevant Experience: 5+ Years Experience in Automobile Industry

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility 1. Customer Management: Drive customer issue resolution and escalations in a timely mannerFacilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly 2. People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in Mechanical/Automobile/Electrical Preffered) Relevant Experience: 5+ Years Experience in Automobile Industry

Role & responsibilities 1. Candidate will responsible for coordinate with customer on dispatch as per their order/Lone license and third party. 2. She will also coordinate with plant team to ensure delivery finished formulation on time. 3. candidate will maintain up to date status of all order and dispatch & will update Top management, Director, Customer Management on time to time. Preferred candidate profile 1. Prefer B. Pharm, B.sc , M.sc and 2 to 5 Years of experience in Production Coordinate,Sales coordinate or PPIC . 2. Candidate will also responsible for Third party and Lone licence in Pharma.

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility Customer Management: Drive customer issue resolution and escalations in a timely mannerFacilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvementsProvide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in mechanical Automobile/Electrical Preffered)

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility Customer Management: Drive customer issue resolution and escalations in a timely mannerFacilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvementsProvide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in mechanical Automobile/Electrical Preffered)

We're Hiring: Sales Manager for a Leading Gearbox Manufacturer Join a prestigious, 50-year legacy company based in Pune, specializing in industrial gearboxes. As part of our client's growing team, we are looking for an experienced and dynamic Sales Manager to lead the growth of their industrial gearbox division. Key Responsibilities: Develop and implement regional sales strategies to drive growth Travel extensively to engage with customers and build a strong network Deliver technical presentations and close sales through consultative selling Provide valuable feedback for product improvements and market alignment Create monthly visit plans and track team KPIs to ensure targets are met Collaborate with cross-functional teams to ensure seamless customer delivery Qualifications: BE (Mechanical) / MBA in Marketing or Business Management 10-12 years of sales leadership experience in the industrial product sector Male candidates preferred , as the role involves moderate to high levels of travel Perks: Competitive salary with performance-based hikes Strategic role with direct visibility to top management Performance-linked bonuses If you're passionate about driving sales growth and leading teams in the industrial sector, wed love to hear from you! Pleasea apply here or you can directly send your resume to anagha.kartha@ocupy.org . Work Mode: Hybrid (including customer site visits and work at our Markal location as needed)

Looking for Customer Care Executive with a product based Co.@Kochi Exp.- Fresher to 2yrs Must know Hindi and English Open for rotational Shift Male and Female both can apply can share resume@ kapil@pycconsultants.com

Responsibilities: * Manage salon operations: customer service, staff supervision, inventory control,client billing. * Ensure client satisfaction: complaints handling, hygiene standards * Candidate should know basic Kannada,Tamil,Hindi & English. Annual bonus

The core job responsibilities include achieving monthly, quarterly, half-yearly, and yearly sales targets by promoting company products ethically to customers according to the business plan. It is essential to ensure Doctor/Customer Call average as per the customer management plan of the division. Additionally, organizing Camps (CME) based on the division strategy and customer needs is a crucial part of the role. Facilitating the process of a successful new product launch and updating customer lists as per the therapy and product of the division are also key responsibilities. Ensuring Ipad adoption as per division norms and adherence to CLM calls is essential. In terms of brand management, the job involves conducting a prescription audit for Abbott brands and other competitors" brands. Generating POBs for Abbott brands as per the business plan is also a significant aspect of the role. The required experience for this position includes a BSc/B. Pharm or any graduate with a minimum of 2 years of prior experience as a Medical Representative. Preferred experience would be a candidate with prior or current experience in the same therapy. Candidates from MNCs and top Indian Pharma companies will have added advantages. Excellent communication skills and confidence in communication are desirable qualities for this role.,

As a Medical Representative at Abbott, you will play a crucial role in achieving business targets and developing strong relationships with customers. Your main responsibilities will include: - Achieving monthly, quarterly, half-yearly, and yearly sales targets by promoting company products ethically to customers as per the business plan. - Ensuring Doctor/Customer Call average as per the customer management plan of the division. - Organizing Camps (CME) according to the division strategy and customer needs. - Facilitating the successful launch of new products. - Creating and updating customer lists based on therapy and product divisions. - Ensuring iPad adoption and adherence to CLM calls as per division norms. In addition to business generation and development, you will also be responsible for brand management, including conducting prescription audits for Abbott brands and competitors" brands, as well as generating POBs for Abbott brands as per the business plan. To be successful in this role, you should have a BSc/B.Pharm or any graduate degree with a minimum of 2 years of prior experience as a Medical Representative. Candidates with experience in the same therapy, especially from MNCs and top Indian Pharma companies, will have an added advantage. Strong communication skills and confidence in interactions are preferred. Join Abbott, a global healthcare leader committed to helping people live more fully at all stages of life. Make a difference in healthcare by contributing to our life-changing technologies and products in diagnostics, medical devices, nutritionals, and branded generic medicines. With a team of over 109,000 colleagues serving individuals in more than 160 countries, Abbott offers a dynamic and rewarding work environment where you can grow both personally and professionally.,