4084 Customer Management Jobs - Page 6

Welcoming walk-in clients with warmth, listening to their needs, offering furniture solutions Following up with clients and interior designers to keep the conversation going Coordinating with designers & architects Handling queries with empathy Annual bonus

Addressing customer queries and concerns promptly Clear communication about services and products Consultative selling, cross selling and upselling of products and services. Managing store operations, inventory management and billing Health insurance Provident fund Annual bonus Over time allowance Maternity policy Performance bonus Referral bonus Maternity leaves

Responsibilities: * Manage sales & ops, drive business dev., oversee vendors & customers, stakeholders. * Ensure operational excellence, meet revenue targets, optimize processes.

Responsibilities: * Manage accounts receivable process from order to cash * Ensure timely payments through effective communication with customers * Prepare daily reports on AR status and trends * Co-ordinate with Sales and Marketing if required Health insurance Provident fund Annual bonus Travel allowance Mobile bill reimbursements Gratuity

Key Responsibilities: Identify and pursue new business opportunities in the B2B automobile sectors. Lead and coordinate the full RFQ processreview inquiries, analyse technical and commercial requirements, and prepare quotations in collaboration with internal teams. Develop and implement strategic business development plans to achieve market expansion goals. Build strong relationships with OEMs, and corporate clients. Conduct market research to identify emerging trends, competitor activities, and customer needs. Collaborate with the marketing, and product development teams to align business strategies. Negotiate and close high-value deals and long-term contracts. Prepare regular reports on pi...

Role: Key Account Manager Location : Mumbai / Hyderabad / Noida Company : Adaniconnex (www.adaniconnex.com) Qualification : Bachelors degree in Engineering or related field (preferred: Electrical, Electronics, or Mechanical). Purpose/Objective Key Accounts Manager for Data Center business acts as the primary interface between the customer and internal functions (operations, design & build, delivery, etc.) for all post-sales activities and ensures timely and efficient onboarding of new customers, coordinating all internal and external stakeholders. Key Responsibilities of Role Act as the primary interface between the customer and internal functions (operations, design & build, delivery, etc.)...

We are seeking an experienced and dynamic Plant Head to lead our automotive sheet metal and fabrication manufacturing unit in Panchkula. The ideal candidate will have a strong background in production management, operations excellence, and customer relationship management within the automotive sector. The role involves overseeing end-to-end plant operations, ensuring quality output, meeting customer expectations, and maintaining production efficiency and profitability. Key Responsibilities: Oversee and manage the entire plant operations including production, maintenance, quality, and logistics. Drive manufacturing excellence and ensure adherence to production schedules and cost targets. Lead...

Job Summary: The Customer Service International Voice Supervisor is responsible for leading and managing a team of customer service representatives handling international voice processes. The role ensures delivery of high-quality service, achievement of SLAs, and adherence to company standards while maintaining excellent customer satisfaction and team performance. Key Responsibilities: Team Leadership & Operations Management: Supervise and motivate a team of international voice associates to achieve performance goals (AHT, CSAT, FCR, Quality, and Attendance). Manage daily operations, monitor call volumes, and ensure staffing levels meet service demands. Conduct team briefings, performance re...

Manage customer relations via clear communication & quick issue resolution. Build loyalty through excellent service. Strong Hindi & English skills. Good sales mindset. Outbound sales & insurance knowledge preferred. Graduate with 0-2 yrs experience. Health insurance Provident fund

Position Summary 1. Maximize orders by carrying out proposals and negotiations through vertical market sensing. 2. Create added values by proposing products and solutions that meet the customer needs. 3. Build long-term strategic relations through continuous development of cooperative business models with customers. Role and Responsibilities 1. [Market sensing] Analyze the market and carry out market sensing by reading business trends and conducting personalized sales activities on the key men(understanding the key mens preferences, hobbies, concerns, family, etc.). 2. [Proposal and negotiation] Prepare for the proposals and negotiations by identifying sales opportunities related to the cust...

Experience: 1+ years of experience. Preferred Qualifications: Work as part of the Customer Support team Demonstrate professionalism, confident, telephone skills Establish and maintain excellent customer relationships To carryout customer support functions that meets deadlines and responsibilities, demonstrating, politeness, proficiency, and skilled behavior. Timely and professional response to incoming telephone calls Resolve customer product and service queries/complaints Pricing enquiries Internet queries/registrations Proof of delivery requests Invoice queries Administration of product returns Provide information on product availability Provide Certificates of Analysis Any other customer ...

PURPOSE OF THE JOB Drive the execution of project with low criticality, according to contractual requirements and customer expectations (summarized in contract charter), to maximize the results with respect to cash and margin whilst delivering on time, in conformity with Alstom project management and execution processes, Be accountable to Project Director for project Quality Cost Delivery Planning ( QCDP) and project Environment Health & Safety (EHS), Ensure Alstom legal and contractual rights are protected, Seek and propose to the Project Director additional opportunities.Customer interace for approvals and day to day functioning alongwith replying to customrer queries MAIN RESPONSBILITIES ...

Job Description We are seeking a dedicated individual to provide accurate information about our products and services while guiding customers in making informed decisions. The primary responsibilities include: Resolving customer issues and concerns efficiently to ensure high customer satisfaction. Maintaining a thorough understanding of our products, services, and policies to effectively address customer inquiries. Responding accurately and promptly to customer inquiries through various channels, including phone, email, and chat. Escalating complex issues to higher authorities when necessary and following up on their resolutions. Keeping detailed and accurate records of customer interactions...

Overview Primary objective is to design and drive the blueprint of growth - by Brands, Packs, Key Customers and Geographies by working closely with the cross functional teams KAMs, Category, Finance, Supply Chain, GCC, Agencies leveraging global best practices and consumer insights Responsibilities Business/ Channel Development & Management Be the custodian of Vol, Value & Share (POS, Nielsen) for PEP Work closely with BU Sales, Marketing, Finance teams to develop annual plan for Brand, Pack, Geography , including planning & implementation of marketing initiatives Be the lead working closely with Digital Commerce Lead and KAMs to ensure delivery of monthly vol, val & share gain (POS, Nielsen...

Key Responsibilities Team Oversight: Lead and coordinate the daily activities of healthcare associates handling non-voice processes such as claims adjudication, billing, RCM, medical coding, or provider data management . Workflow Management: Allocate workloads, monitor queues, and ensure timely completion of tasks as per defined SLAs and quality metrics. Process Support: Serve as the subject matter expert (SME) for the assigned healthcare process and provide technical/process guidance to the team. Quality Assurance: Conduct quality checks, identify errors, and implement corrective measures to maintain high accuracy and compliance levels. Reporting & Analysis: Prepare and share daily/weekly p...

About the Role We are seeking an experienced Non-Customer Service Healthcare Supervisor to lead and manage back-office healthcare operations within our Business Process Services (BPS) division. This role focuses on overseeing non-voice healthcare processes such as claims adjudication, medical coding, billing, data entry, and compliance monitoring. The ideal candidate will ensure accuracy, compliance, and operational excellence while leading a team of healthcare associates. Key Responsibilities Team Leadership: Supervise and motivate a team of healthcare associates handling back-office operations (claims, billing, eligibility verification, provider data management, etc.). Process Management: ...

Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it on to the relevant systems Works within the requirements of data privacy legislation.

Responsibilities: * Manage customer relationships through effective communication and issue resolution * Ensure client satisfaction by delivering exceptional service and resolving queries promptly * Ensuring feedback calls and service reminders Travel allowance Sales incentives Annual bonus

Customer Service Associate Qualification: Graduate Language Skills: Fluent in Hindi/English or Punjabi communication. Basic computer Soft Skill: Strong communication, interpersonal skills and problem-solving skills. call hr Zeba 7304275215

As a Practice Pre-Sales Head, your role is crucial in driving the funnel within your practice area and providing essential technical expertise to the Sales and Pre-Sales teams to successfully close opportunities. You play a key role in enabling the sales effort by leading your team to create solutions that meet customer requirements. Additionally, your responsibilities include competency development of the team and fostering relationships with OEMs. - **Strategy Development / Deployment** - Proactively drive the strategic funnel by participating in proactive win strategy discussions, pricing, and differentiation. - **Deal Architecting** - Structure large/medium complexity deals from financia...

As a Zonal Manager, your mission is to represent the organization in the region, focusing on driving sales growth, profitability, and operational excellence. You will build and maintain strong relationships with key customers, partners, and stakeholders, while also developing and executing the regional business strategy to achieve overall organizational objectives. **Key Responsibilities:** - Gather data on market trends, growth areas, and competitors for strategic planning. - Set annual objectives for sales, customer footfall, ticket size, and profitability. - Plan and oversee sales planning and promotional activities to meet sales targets. - Allocate resources and budget according to strat...

As a Deputy Manager-Training at Wipro Limited, you will be responsible for leading a team of Trainers and training leads, reporting to the Talent Skilling function Lead for the respective tower. Your primary responsibilities will include: - Managing and Governing KA and KT related activities in the account to ensure processes knowledge is documented and transferred to the operations team - Structuring on-boarding, Training requirements, Pre Process, Customer Visits, etc. - Ensuring new employees follow the defined learning path for their respective roles - Reporting and resolving pre-process and process training issues identified by Process SMEs and new employees - Governing and mitigating i...

As a Vendor Success Associate at Bottomline, your role will involve identifying escalation risks and collaborating with internal teams to retain revenue, remediate issues, and ensure positive outcomes. You will also be responsible for developing and sharing best practices to enhance the quality, effectiveness, and efficiency of our processes. To be successful in this role, you should possess the following attributes, skills, and experiences: - Ability to effectively manage multiple priorities and activities in a fast-paced environment. - Genuine interest in helping customers with valuable traits such as empathy and patience. - Positive attitude, driven to excel, and proactive in taking initi...

As a Practice Pre-Sales Head at the company, your role involves driving the funnel in the concerned practice, providing technical expertise to the Sales and Pre-Sales teams, and ensuring the creation of solutions that meet customer requirements. You will also be responsible for competency development within the team and maintaining relationships with OEMs. Key Responsibilities: - Proactively drive the strategic funnel by participating in win strategy, pricing, and differentiation discussions - Structure large/medium complexity deals from financial, delivery, and solution perspectives - Provide insights during the solution generation process to align with customer requirements - Ensure succes...

As a Dynamics 365 Professional at YASH Technologies, you will be responsible for the following key responsibilities: - Possessing 4-5 years of experience in D365 F&O, with a focus on Finance modules including GL, AP, AR, Fixed Assets, and Cash & Bank, which is mandatory. - Handling L2 support in Finance while contributing as a Finance Analyst in functional analysis and solutioning in coordination with internal analysts. - Supporting multi-country rollouts is a mandatory requirement. - Demonstrating strong knowledge of ServiceNow or similar ITSM platforms is essential. - Showcasing good communication skills and the ability to work closely with senior analysts and business users. Your role wil...